business image

Alpha Super Center

Puntuación Promedio
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
4.3
(650 Reseñas)
67
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
67
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(586) 498-1180

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
21427 Gratiot Ave Eastpointe, MI 48021-2833
Reseñas de Alpha Super Center 's
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
4.3
(650 Reseñas)

KJ
KRYSTAL J.
Detroit, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/10/2024
cliente verificadoCliente Verificado
10
Switch phones but keep same number
Very polite and explain everything to where I understood it.
Frank A. de Alpha Super Center respondió el 10/11/2024 09:37 AM

We appreciate you taking the time to share your experience! It's wonderful to know that our team was able to break things down in a way that made sense to you. We believe that understanding is half the battle—consider us your educational sidekick in the shopping universe! If you ever have more questions, don't hesitate to stop by.


Cliente verificado
Warren, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2024
cliente verificadoCliente Verificado
10
10/10
Fast and good work
Frank A. de Alpha Super Center respondió el 10/08/2024 09:37 AM

We're glad to hear that you found our service both fast and efficient! We always strive to deliver quality work without keeping you waiting too long—after all, time is money, or at least time is what gets us to our next coffee break. Your feedback is much appreciated, and we hope to keep the momentum going!


LW
LENNELL W.
Eastpointe, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/30/2024
cliente verificadoCliente Verificado
10
Nice
Im well please with information and was very accurate...
Frank A. de Alpha Super Center respondió el 10/01/2024 09:36 AM

We’re delighted to hear that you found our information accurate and helpful! It’s always our goal to ensure you leave with exactly what you need. If you ever have more questions, feel free to pop in—our team loves to help! Your satisfaction is the icing on the cake for us.


LH
gravatar
LAMAR H.
Detroit, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2024
cliente verificadoCliente Verificado
10
More knowledgeable than GM. Fair price.
Great service. I'm a mechanic. Just older now. They did a great job
Frank A. de Alpha Super Center respondió el 09/26/2024 09:38 AM

We're glad to hear that you had a great experience with us! It sounds like our team was able to impress even an expert like yourself. And hey, age only enhances the skills of a mechanic, just like a fine wine! We appreciate you choosing Alpha Super Center for your needs, and we're always here to help keep things running smoothly.


CS
CEDRIC S.
Eastpointe, MI
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/04/2024
cliente verificadoCliente Verificado
8
Front end work
It look all day

DL
DARYL L.
Warren, MI
Dodge Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2024
cliente verificadoCliente Verificado
10
Front end.
Complete front end done. Good communication about the needs of the vehicle. 10/10 recommend

SS
gravatar
SHAREEFAH S.
Roseville, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2024
cliente verificadoCliente Verificado
10
Great customer service!!
The staff was more than willing to accommodate my needs (even without an appointment). They were very detailed with discussing the e repairs needed and worked with my budget. I will definitely come back to them for future work and recommend them to my friends and family!!
Lora de Alpha Super Center respondió el 08/14/2024 11:29 AM

Thank you for choosing us for your repair needs! We're glad to hear that our staff provided such accommodating service and thorough communication. We'll be thrilled *cut*. We look forward to serving you again in the future, and we appreciate your recommendations to your friends and family. Safe travels!


Cliente verificado
Wyandotte, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2024
cliente verificadoCliente Verificado
10
Towing
Great & professional
Lora de Alpha Super Center respondió el 08/14/2024 11:29 AM

We're delighted to hear that you had a great experience with us and found our team to be professional. Thank you for taking the time to share your feedback, and we hope to see you again soon!


SM
gravatar
STANLEY M.
Clinton Township, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2024
cliente verificadoCliente Verificado
9
Repairs & Reassurance
They better comprehensive, took care of parts and labor issues, made me feel reassurance that my vehicle was fixed which it was; the only problem is its an older vehicle and it burned as soon as went to another location, i called they told me" we'll take care of it as scanned
Lora de Alpha Super Center respondió el 08/14/2024 11:29 AM

Thank you for sharing your positive experience with us, Stanley! We're thrilled to hear that our team provided comprehensive care for your vehicle, addressing both parts and labor issues. It's great to know that you felt reassured and that your vehicle was fixed. We apologize for the inconvenience with your older vehicle after going to another location. Rest assured, we'll investigate this matter further and take care of it as soon as possible. Your satisfaction is our priority, and we appreciate your understanding. If you have any further concerns, please don't hesitate to reach out to us. We look forward to the opportunity to serve you again in the future!


JJ
JANAY J.
Clinton Township, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2024
cliente verificadoCliente Verificado
10
Great service ?
Outstanding service very professional and efficient!
Lora de Alpha Super Center respondió el 06/24/2024 10:42 AM

We're thrilled to hear that you had an outstanding experience at Alpha Super Center! Our team takes pride in providing professional and efficient service to all our customers. We appreciate your kind words and look forward to serving you again in the future!


FF
FRANK F.
Detroit, MI
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/16/2024
cliente verificadoCliente Verificado
0
Went to get drive shaft put on a 2400 now car doesn't start started before put it on a tow truck started regularly all the time something I did now they want to charge me $900 more dollars will not advise anyone to go there
We are not recommend anyone to go here went for a draft shaft which cost me $2,400 had damage O2 sensors under there the guy didn't change them and knew that they were bad had to bring it back for them to change those got my car back now it doesn't start in here trying to charge me an additional $900 will not request anybody ever go there for any work they have do jobs and guarantee they will f*** something up and charge you more money and doing the job they cut my exhaust instead of taking it a loose like they were supposed to do trying to do a rush job and they act like they don't know why my car doesn't start now start it before I take it there started before we put it on the tow truck but now it just doesn't start I give them a f
Lora de Alpha Super Center respondió el 06/24/2024 10:44 AM

We're sorry to hear about your experience, and we appreciate you taking the time to share your feedback with us. It's important to us that our customers receive high-quality service, and we apologize for the inconvenience you've encountered. We take customer concerns seriously and will address the issues you've raised with our team to ensure that this does not happen again in the future. Thank you for bringing this to our attention.


TD
gravatar
tony d.
Harper Woods, MI
Dodge Pickup
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/11/2024
cliente verificadoCliente Verificado
9
Service
Very courteous price was fair did not keep my vehicle too long. Informed me of all work being done and got my approval first so far so good Experience was great.
Lora de Alpha Super Center respondió el 06/12/2024 05:15 PM

Hi Tony, We're glad to hear that your experience at our center was great. We aim to keep our customers informed and provide efficient service. Your feedback is appreciated, and we look forward to serving you again in the future. Best regards.


AW
gravatar
ASANTE W.
Eastpointe, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2024
10
Great work
Great work
Lora de Alpha Super Center respondió el 05/30/2024 01:10 PM

We're thrilled to hear that you had a fantastic experience with us! Our team works hard to deliver great service, and we're glad to see that reflected in your review. We hope to see you again in the future!


JL
gravatar
James L.
Detroit, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2024
10
I really enjoyed my time there they do really good work plus I feel like family every time I bring my truck in
I love going to there when I have a problem with my truck they do good work and they are honest
Lora de Alpha Super Center respondió el 05/16/2024 12:49 PM

Thank you for sharing your positive experience with us! We're delighted to hear that we were able to help you with your truck and that you found our work to be of great quality. Honesty is a core value for us, and we're glad it shone through during your visit. We're here for you whenever you need us!


JR
gravatar
JOHN R.
Ann Arbor, MI
Ford Pickup
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/01/2024
cliente verificadoCliente Verificado
8
Car-owner
I came in for, some repair-work, on demand. I called the day b4. Told 2 stop by in the morning. I did; &, they had me done, in a few hrs, while I waited. All-good. Price was, agreeable, too…
Lora de Alpha Super Center respondió el 05/16/2024 12:50 PM

We're delighted to hear that your experience at our repair center was a positive one, John! It's great to know that we could accommodate your request and complete the repair work in a timely manner. Thank you for choosing us, and we hope to see you again in the future for all your automotive needs!

Cupones de servicios y Publicaciones
Thanks for the shout-out on our work! We aim to keep your engine running smoothly. We always appreciate a good review, like a well-tuned engine purring along the open road. See you again soon for more automotive magic!
Más información

Thank you for your kind words! We're thrilled to hear you trust us with your truck troubles. We promise to keep the gears turning smoothly and honesty in the driver's seat. Your support makes our work worth it!
Más información

Thank you for your fantastic review! We're thrilled to hear that Haas is hitting all the right notes—mindful, pleasant, and always on task. We promise to keep the good vibes rolling, because a happy car means a happy driver!
Más información

We’re thrilled to hear you enjoyed our service! It looks like we’ve made a lasting impression—feel free to come back for more than just a tune-up! Your vehicle will thank you, and so will we!
Más información

We appreciate the kind words! From emergencies to opening days, we're here to get you back on the road. Kudos to Hass for stepping up! We promise to keep the fixes quick, so you can enjoy more game days without a hitch. Thank you for the recommendation!
Más información

We're thrilled to hear about your speedy service and same-day towing! At Alpha Super Center, we aim to get you back on the road without a hitch. If your car had a vote, we're pretty sure it would choose us every time. Thanks for recommending us!
Más información

Thank you for your kind words! We're thrilled our team could address your concerns with professionalism. At Alpha Super Center, we aim to keep your ride smooth and your worries at bay—like a well-oiled machine! We can’t wait to see you again.
Más información

Trust is a big deal, especially when it comes to your truck! We're thrilled to be your go-to for top-notch service and expert mechanics. We promise to keep your ride in tip-top shape, so you can focus on more important things—like where to go next!
Más información

Thanks for the fantastic review! We love that your car is back on the road and feeling like a superstar. Who knew a little Automotive TLC could work miracles in just a few days? We're here whenever your ride needs some more love!
Más información

Thank you for the fantastic review! We're thrilled our prompt service and exceptional customer care hit the spot. If our shop had a fan club, you'd definitely be the president! Thanks for spreading the word—your referrals mean the world to us!
Más información

Thank you for the fantastic review! We're thrilled to hear that our service hit the fast lane to satisfaction. We aim to keep your car running smoothly—after all, a happy customer is the best fuel for our passion! We appreciate your recommendation!
Más información




Thank you for the fantastic review! We're thrilled to have your car back on the road faster than a race car at a pit stop. Your recommendation means the world to us, and we're ready to help with any future automotive adventures!
Más información

We appreciate the kind words! Our tow truck driver believes in delivering service with a smile—because even your car deserves a friendly face in times of trouble. We're glad you had a positive experience with us. Thanks for trusting Alpha Super Center!
Más información

Thank you for the fantastic review! We're thrilled you were satisfied with our work. Our team loves making your ride as happy as can be. After all, a well-maintained car is like a well-oiled machine—only better at going places!
Más información

We're thrilled to hear you enjoyed our service and that your car is in perfect shape! Our team loves keeping vehicles happy, so we're looking forward to your next visit. After all, a well-serviced car is just a pit stop away from more adventures!
Más información

Thank you for the fantastic feedback! We're thrilled to hear our service made your experience smooth. At Alpha Super Center, we believe repairs should be less of a hassle and more of a joy—like finding a $20 bill in your old coat pocket!
Más información

We appreciate your kind words! Our team, especially Angel and Justin, takes pride in delivering top-notch service with a side of honesty. We're here to keep your ride smooth and your spirits high! Thank you for choosing Alpha Super Center.
Más información

Thank you for the stellar review! We're glad we could help get you rolling again. Remember, every flat tire deserves a second chance—just like our tire service. See you next time for more road adventures!
Más información

We're thrilled to hear about your experience! Our team loves a good tire swap on a Saturday and getting to the root of any issues without any upselling. Your truck is in safe hands, and we're glad we could help you out in a pinch. See you next time!
Más información

Thanks for the shout-out! We're thrilled to hear you think we did a great job. Our team loves keeping your vehicles in top shape! We promise to keep the good work rolling—just like your car after a fresh tune-up. See you next time!
Más información


Thanks for the shoutout! We're excited Joe could get your alignment done in no time. Our goal is to keep you rolling smoothly—no need for a waiting game when you’ve got somewhere to be! Come back anytime; we'll keep those tires in check!
Más información

We're thrilled to hear Angel delivered top-notch service at lightning speed! At Alpha Super Center, we believe in making your auto maintenance experience as smooth as a freshly waxed car. Thank you for trusting us with your vehicle!
Más información


Thank you for your kind words! At Alpha Super Center, we believe every car deserves a little TLC. We're thrilled you felt our team did a good job—we'll keep the grease monkey in us going strong! Come see us again soon for all your auto needs.
Más información

We’re thrilled to hear that our team has kept your rides smooth and reliable! At Alpha Super Center, we believe in treating every vehicle as if it were our own. Here's to many more joyful journeys ahead, with us as your trusty pit crew!
Más información
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.