Here at Advantage Hyundai, we’re always seeking new ways to provide our Nassau Suffolk and Queens Hyundai customers with better customer service than they've experienced from other local Hyundai dealers in the Long Island area. By constantly striving to add new automotive service benefits for all guests of our location on Plainview Road Here at Advantage Hyundai, we’re always seeking new ways to provide our Nassau Suffolk and Queens Hyundai customers with better customer service than they've experienced from other local Hyundai dealers in the Long Island area. By constantly striving to add new automotive service benefits for all guests of our location on Plainview Road in Hicksville, NY, Advantage Hyundai keeps our New York customers coming back for more because we place customer satisfaction at the top of our priority list. ...more
During a phone conversation, Christina apparently believed I was on hold and made inappropriate comments that I was able to hear in full. Listening to those comments firsthand was shocking and incredibly unprofessional, and it left her with major egg on her face once she realized I had heard everything.
I then attempted to seek assistance from George, but my concerns were not addressed, and I felt that no meaningful effort was made to resolve the issues.
To make matters worse, Anthony, the General Manager, attempted to smooth things over by providing information that I later found to be false rather than addressing my concerns honestly and transparently. Instead of taking accountability, I felt as though I was being told whatever was necessary to end the conversation.
Purchasing a vehicle should be a respectful and straightforward experience. Unfortunately, that was not my experience here. I hope this feedback is taken seriously and that improvements are made in communication, professionalism, and customer service