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Adamson Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,578 Reseñas)
77
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
46
Total de ReScores
4.0
Promedio de ReScores
77
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Adamson Hyundai in Rochester, MN. is staffed with factory certified technicians that are trained to ensure your Hyundai runs well for the road ahead. Adamson Hyundai in Rochester, MN. is staffed with factory certified technicians that are trained to ensure your Hyundai runs well for the road ahead.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(507) 252-2380

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 11:30 AM
Sun
closed
* Central Time (Us & Canada)
4800 Highway 52 North Rochester, MN 55901
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,578 Reseñas)

BC
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Bryan C.
Stewartville, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
New Tires
If you need tires give Roger a visit!
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 04/04/2022 06:27 AM


Cliente verificado
Kasson, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great jib
Thank you survey is way too long
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 03/28/2022 12:14 PM

Mark Nelson
Service Director
Adamson Motors

DW
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Diane W.
Austin, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Fast service and timely provided
In 17 years never had a problem with dealing with Adamson motor either when purchasing a car or having maintenance and repairs. Will gladly go back when I am interested in buying another vehicle.
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 03/24/2022 04:28 AM

Good morning Diane,

We wanted to thank you for filling out the survey from your recent service visit and providing us with a 5 star rating!

We also wanted to thank you for the kind words means alot to our family!

Thank you for being part of our family, We appreciate your business!

Sincerely,

Mark




Mark Nelson
Service Director
Adamson Motors

Cliente verificado
Rochester, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Excellent service and personnel
Service was provided on time, quickly and accurate. Couldn’t expect anymore than that.
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 03/20/2022 05:05 AM

Good morning, 

We wanted to thank you for filling out the survey from your recent service visit and providing us with a 5 star rating!

We also wanted to thank you for the kind words!

Thank you for being part of our family, We appreciate your business!

Sincerely,

Mark






Mark Nelson
Service Director
Adamson Motors

Cliente verificado
Racine, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Oil Chnge
Good Service
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 03/14/2022 04:07 AM

Good Morning, 

We wanted to thank you for filling out the survey from your recent service visit and providing us with a 5 star rating and the kind words!

Thank you for being part of our family, We appreciate your business!

Sincerely,

Mark




Mark Nelson
Service Director
Adamson Motors

Cliente verificado
Winona, MN
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/09/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
0
Categoría: Service
NEVER go there!
OVER promise and UNDER deliver!!!
Poor customer service!!!
Crappy vehicle!!!
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 03/10/2022 11:32 AM


Cliente verificado
West Saint Paul, MN
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/09/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
8
Categoría: Service
Good service
They did a quick and great job. Just wish they would have explained the entire process better.
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 03/09/2022 04:55 AM


SU
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Susan U.
Rochester, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Dead car on a sub zero day
My car died on a freezing day, Adamsons helped me find a good towing company got the car in and fixed same day!
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 02/22/2022 12:28 PM

Good afternoon Susan,

Thank you for the kind words and the 5 star rating! We have a great group of people that work here and I am happy to hear that we got you taken care of!

Sincerely,

Mark



Mark Nelson
Service Director
Adamson Motors

JG
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Julie G.
Rochester, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Fast oil change
Adamson's was able to get my oil change done quickly so I could get to work on time.
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 02/15/2022 04:13 AM

Good morning Julie,

We wanted to thank you for filling out the survey from your recent service visit and providing us with a 5 star rating!

Happy to hear the Team was able to get you out of here on time :)

Thank you for being part of our family, We appreciate your business!

Sincerely,


Mark






Mark Nelson
Service Director
Adamson Motors

RS
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Randy S.
Rochester, MN
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
02/14/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
4
Categoría: Service
The quality of the vehicle could be improved!
Wondering about the quality or reliability of this used vehicle, as this is the first time I owned this brand.
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 02/15/2022 11:37 AM

Good morning Randy, 

I wanted to thank you for filling out the survey! We apologize you had issues and were hoping to get more details on your visit and what happened. We are a family run dealer and the past 75 years we are always looking for ways to improve and use our customer input as a teaching tool.

And yes we agree we are looking for more employees we have near a ½ dozen openings at this time if you know of anyone looking to work in the automotive industry please let them know!

Hyundai Motor America will also be reaching out to you as well due to the low score.

If you would like feel free to email back or my direct phone line is 507-252-2334. Look forward to hearing from you!

Sincerely,

 
Mark






Mark Nelson
Service Director
Adamson Motors

WS
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William S.
Rochester, MN
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/13/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Adamson Oil Change and Tire Rotation
Took longer than I expected (an hour and a half).
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 02/14/2022 04:09 AM

Good morning William,

We wanted to thank you for filling out the survey from your recent service visit!

We apologize for the extended wait time we currently have 4 openings at the no appointment oil lube and right now we are having no one apply even with increase in the amount paid, we are hoping things change soon or we may have to suspend the no appointment service for a period of time. 

Thank you for being part of our family, We appreciate your business!

Sincerely,


Mark








Mark Nelson
Service Director
Adamson Motors

DH
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David H.
Pine Island, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Adamson has done a perfect job performing service on my Sonata
Adamson has met all my service expectations....
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 02/13/2022 06:24 AM

Good morning David,

We wanted to thank you for filling out the survey from your recent service visit and providing us with a 5 star rating!

The kind words mean a lot to us and again we appreciate you taking the time to let us know!

Thank you for being part of our family, We appreciate your business!

Sincerely,


Mark





Mark Nelson
Service Director
Adamson Motors

MJ
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Michael J.
Rochester, MN
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/12/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Excellent
Good people and service
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 02/13/2022 06:23 AM

Good morning Michael,

We wanted to thank you for filling out the survey from your recent service visit!

The kind words mean a lot to us and again we appreciate you taking the time to let us know!

Thank you for being part of our family, We appreciate your business!

Sincerely,


Mark





Mark Nelson
Service Director
Adamson Motors

MK
gravatar
Micheal K.
Stewartville, MN
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/12/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
4
Categoría: Service
Repair
Already wrote this...
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 02/13/2022 06:21 AM


JS
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Jeffrey S.
Owatonna, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
As good as always, they always take very good care of me
They are great people not only to deal with when buying my vehicle but they also have great people in the service area to keep the vehicle in the kind of shape that I want. They seem to take the idea of service after the sale seriously.
MARK E N., SERVICE DIRECTOR de Adamson Hyundai respondió el 02/10/2022 10:50 AM

Good afternoon Jeffrey,

We wanted to thank you for filling out the survey from your recent service visit and providing us with a 5 star rating!

The kind words mean a lot to us and again we appreciate you taking the time to let us know!

Thank you for being part of our family, We appreciate your business!

Sincerely,

Mark




Mark Nelson
Service Director
Adamson Motors
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.