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Virgil's Auto Repair & Towing

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(312 Reseñas)
82
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
1
Total de ReScores
1.0
Promedio de ReScores
82
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

An exciting new ownership change has taken place at Virgil's Auto Repair & Towing. Hi allow me to introduce myself my name is Jon Douglas and I am the new owner of Virgil's Auto Repair & Towing. For those of you who do not know me, I am a former employee of Virgil’s and have had the exciting opportunity to invest in ownership of the An exciting new ownership change has taken place at Virgil's Auto Repair & Towing. Hi allow me to introduce myself my name is Jon Douglas and I am the new owner of Virgil's Auto Repair & Towing. For those of you who do not know me, I am a former employee of Virgil’s and have had the exciting opportunity to invest in ownership of the company as of recent. The Virgil’s name has been a staple of the Rochester community with a deep tradition of serving the Rochester community and surrounding areas for 69 years and I am excited to continue and bring in the 70th year of serving the Rochester community in 2022. In moving forward my plan for the business will be two-fold, one continues to offer traditional services that our customers have come to expect and two continue to build upon adding new services to better serve the clients of new. Here at Virgil's Auto Repair & Towing, we offer a full-service automotive repair shop that can service all makes and models of automobiles. We also have expanded and now offer small engine repair services including and not limited to golf carts, snowblowers, and lawnmowers. Besides the traditional automotive and newly added mentioned repair services, we are offering top-notch full-service towing including light-duty towing, on-site jump starts, battery testing, and replacement, vehicle lockout services, tire changing, and fuel delivery. Call us any time you have a need, and we will get you back on the road as quickly as possible! ...more

Categorías
Reparación de automóviles, Servicio de remolque, Mantenimiento del coche
Contacto
(507) 288-3600

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
1648 3rd Ave. S.E. Rochester, MN 55904-1936

Afiliaciones

ASE - Master Certification
Reseñas de Virgil's Auto Repair & Towing's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(312 Reseñas)

OA
Omar A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2025
cliente verificadoCliente Verificado
10
Great service!
John did some really good work on my car. Overall great service!

Cliente verificado
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/22/2025
cliente verificadoCliente Verificado
8
Tony H
Great, Tow

LD
Laura D.
Byron, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2025
cliente verificadoCliente Verificado
10
Brake replacement
Easy to schedule an appointment. Quick turnaround time and great communication.

TT
Terry T.
Rochester, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2025
cliente verificadoCliente Verificado
10
Transmission failure
Virgil’s came to my aid with total professional assistance! They picked up my car with a blown transmission and had it back to me in one week!! Great job

CM
Carey M.
Rochester, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2025
cliente verificadoCliente Verificado
10
Virgils
Staff are friendly and knowledgeable. This is a great place to take your vehicle.

DV
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Daniel V.
Rochester, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2025
cliente verificadoCliente Verificado
10
Virgil's is the best!!!
For twenty years Virgil's has taken GREAT care of my 2nd generation MR2 and more recently my Fiat Spyder. My battery was dead (DEAD I tell you!) so they towed to the shop for a possible new battery and routine service of oil change, top off fluids, etc. They went the extra mile for me and I would not go anywhere else for my car service.

HK
Harold K.
Rochester, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2025
cliente verificadoCliente Verificado
Categoría: Service
Harold said he has gone there for many years. He expects good service, and he gets good service.
Recomendado

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2025
cliente verificadoCliente Verificado
10
quick, efficient service
AAA jumped my battery and told me to take it somewhere for a new battery without turning the car off. I needed service fast! Virgil’s said bring it in now. I did, and got fast, efficient service. Made my day.

HT
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Heather T.
Lime Springs, IA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2025
cliente verificadoCliente Verificado
10
Reliable And Friendly
I’ve been taking my car to this shop for a while now, and I can honestly say I won’t go anywhere else. They’ve always been super quick to respond, and the service is top-notch. The mechanics are not only skilled but genuinely friendly, always taking the time to explain what’s going on with my car. They have a great sense of humor, so even though you hate to be there (because, let’s face it, nobody likes car trouble), you enjoy the visit. They make a potentially stressful situation feel a lot more manageable. It's rare to find a place that combines professionalism with such a personal touch. Highly recommend them!

DC
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Dan C.
Rochester, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2025
cliente verificadoCliente Verificado
10
Fantastic service!
my water pump blew in my engine, and I took my car in to Virgil‘s. I got fast, reliable service and very reasonable prices. They had my car done within 36 hours!

WH
Wayne H.
Montrose, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2025
cliente verificadoCliente Verificado
10
Tow and water pump replacement
Virgil’s responded quickly for my need for a tow of my Taurus. The tow driver checked for a good room at a nearby hotel and dropped me off there. He also picked me up the next day. He worked hard to get my car fixed quickly so I could leave before the blizzard hit the Rochester area. Totally satisfied with the professionalism and personal care they provided.

Cliente verificado
Eau Claire, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2025
cliente verificadoCliente Verificado
10
Excellent!
Great job on a pre-purchase inspection!!! Very thorough and informative!! Great experience.

MK
Mike K.
Holmen, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
9
Picked up the car and fixed it fast and professionally. Great communication and follow through. Refreshing to work with.
Had an issue with our car and we are out of Towners. Called on a Sunday with our problem and they towed the vehicle and communicated through the whole process. Had it ready to pick up quickly and were friendly and professional. Above and beyond service.

JW
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Jean W.
Rochester, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2025
cliente verificadoCliente Verificado
10
Speedy and efficient
Speedy service. I was in and out in less than 1/2 hour for an oil change and headlight repair.

MA
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Mike A.
Rochester, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2025
cliente verificadoCliente Verificado
10
Very satisfied
I brought my car in to replace the front driver's side headlight. Within 35 minutes I was back outside, paying a reasonable price and was on my way. Great service.
Cupones de servicios y Publicaciones
🌟 We love when our customers feel like part of the family! Glad we could silence that growling noise in your Audi A4 and get you back on the road. Your wheels deserve the best! 🚗💨 See you next time! #AutoRepair #HappyCustomers
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🌟 Thanks for the fantastic review! We're thrilled to hear your Range Rover is running smoothly after its oil change and new brakes. We promise to keep those prices reasonable and the smiles coming! 🚗💨 #CustomerAppreciation #VirgilsAutoRepair
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🚗 Thanks for the fantastic review! We're thrilled our timely service hit the spot! Quality is our middle name (well, sort of). We’re here to keep your wheels turning smoothly! 🔧✨ #VirgilsAutoRepair #QualityService
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Thank you for the awesome review! We're thrilled to hear your car was in good hands and our shuttle saved the day. We promise to keep those wheels rolling smoothly for you anytime! ?✨ #VirgilsAutoRepair #CarCare
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We're thrilled to hear that you’re "muy contento" with our speedy and professional service! ?? At Virgil's, we believe in fixing your ride as fast as a cheetah on caffeine! Thanks for choosing us! #AutoRepair #TowingExperts
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Thanks for stopping by and for the "so good" vibes! ?️ We’re thrilled you had a great experience with us. Remember, we’re here to keep your ride running smoothly—no matter how many wheels it has! ?✨ #CustomerLove #AutoRepairPros
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Thanks for the awesome review! ? We're thrilled to hear you had a great experience with our fast and reasonable service. Communication is key, and we're glad we could deliver! #CustomerSatisfaction #Grateful
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Thanks for the ⭐⭐⭐⭐⭐ review, Jeff! We're glad we could get your wheels back on the road quickly. Our team works hard, even on Sundays! ?️? #CustomersFirst #AutoRepair
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? We're thrilled we could help you get back on the road so quickly! Thank you for choosing Virgil's Auto Repair & Towing. We're glad we could provide service with a smile ?? #CustomerAppreciation #Grateful
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? Thank you for this amazing review! We're thrilled to hear that our team at Virgil's Auto Repair & Towing could exceed your expectations. We're glad we could work our magic and help you out! #CustomerAppreciation #FiveStarReview ?
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Thanks for the shoutout, Cynthia! ? We're glad we could save the day for your car. Your recommendation means the world to us! ??️ #CustomerSatisfaction #VirgilsAutoRepair
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✨?️ Wow! We appreciate your ⭐⭐⭐⭐⭐ review, Eileen! Our team is glad we could help protect your car's electronics. ?? Don't forget to spread the word about our EMP device installation service. ?? #EMPSafety #Car
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? Thank you for the kind words! ? We're thrilled to hear that our team provided you with skillful and reliable service. ? Your trust means the world to us! ? #CustomerAppreciation #ReliableService #SkillfulTeam #Rochester
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? Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you found our service professional, prompt, and friendly. ?? We appreciate your recommendation! #VirgilsAutoRepair #CustomerAppreciation #Rochester
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Thanks for the kind words, John! ? We're glad to have been able to help you out with your oil change. #oilchange #Rochester #VirgilsAutoRepair&Towing
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.