Celebrating 23 years serving the Michiana area in Auto repair and maintenance.Celebrating 23 years serving the Michiana area in Auto repair and maintenance.
I have been going to these guys for years. Traditionally, they would tell me that I am due for certain things according to mileage or occasionally things that were pretty urgent. Now they seem to be just telling me that I need things done as soon as I can afford it. It is not quite those words, but that is the impression that I get. They do good, quality work, but need I do not like being told something NEEDS to be done on my old cars when it is not a NEED. Recommendations are fine, as long as it is stated as that and not that something needs to be done as soon as possible. They know that I do not have the money to be throwing into every little thing that could be fixed to keep it just like a brand new car. That said, I still feel that they are always friendly and prompt.
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Rick Berdahl &. de A-Plus Auto Service respondió el 07/16/2013 09:09 AM
Tim...thank you for the response and the positive recommendation. In the future we will strive to be more clear on "needs" versus "recommendations". See you next time. Rick
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