I opened the link you sent on my service history but it only shows part of the last service. It doesn
't open all the way. I would like to get service reminders going fw.
Thx!
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Excellent customer service from start to finish. Honest, knowledgeable, and always willing to help fi
nd the best and most cost-effective solution. I truly appreciate the transparency and would highly recommend
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My son had his truck serviced at a local Dealership. It was just oil, lube, and filter. That was abou
t a month ago. We wanted to check the current oil level and opened the hood March 12th, 2024. We were shocked to see the oil dip stick was not fully seated into the tube. In fact, was sticking out 11 inches or more. Oil was everywhere. Underneath the hood and around engine bay, oil tube, area. (Thanks Dealership!) We were concerned about water intrusion into oil, as he gets multiple car washes per week. I called Dan and spoke with him about the incident. He said that If I could get the truck to him that evening, he would be able to look at it tomorrow. The truck is a diesel, 6 cylinder. I got the vehicle to Dan about 4:40 pm. He came up with a repair plan that was phenomenal. He drained the current oil and placed into a container. He cleaned up the underneath hood and engine bay area. He called by noon to say the vehicle was all set to go. He added that he noticed the gasket on the oil drain plug was damaged and not replaced. Instead, the worn gasket was put back on the drain plug. Dan replaced with a new one. ( The Dealership should have done this!) Dan put diesel oil in the vehicle and drained, then refilled, with the correct diesel oil and a new oil filter. The employees at Repair Rite went far above what I expected and I appreciate it!. I will be a customer for life.
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I have taken a few vehicles to PHAR over the last couple years and have never had a bad experience. A
ndy is always able to get me in on a moment's notice and provide fast, affordable, and quality service.
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They always treat me with respect and are very nice people to talk to they are fair and reasonable pe
ople when it comes to their job they will even share tips with you when given the opportunity
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They were busy, but got me in a couple of days after I called. They gave a good recommendation after
looking at my vehicle and a fair price for changing all the brake pads and rotors. They were done within a couple of hours with the work and an oil change. The price was fair and the work was good. Their communication throughout the whole process was probably the best part. Thanks guys!
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Always take care of my audi service needs, upfront about cost and what work is needed immediately ver
sus what can wait. Never judgmental or pushy, communicate with me through the whole process, and when they tell a date for when your car will be ready for pick up, it's always right. Makes planning around service easy and simple. And happy to explain the fixes to those of us (read: me) who know very little about cars. Quick to return both phone calls and emails. Excellent auto repair. Cannot go wrong here
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