Name: Victor Lugo
Rating: 3.5

Reseñas de Victor Lugo

Christopher D.

Monroeville, NJ

12/01/2023

Service engine light

Took my vehicle here to have some work done and when I got it back it was returned to me with “Service engine soon” light on. I asked why was that light on when it wasn’t on when I dropped it off, they told me it came on when they were working on it and offered no solutions and/or information on how to correct it or why it came on. Really? You have my vehicle for a week, added another issue to it, charged me for it and sent me on my way without trying to remedy the issue .Real class act.

Victor L. de Signature Automotive respondió el 12/08/2023 12:15 PM

We apologize for the inconvenience you experienced. We take pride in providing customers with quality service and we’re disappointed to hear we didn’t meet your expectations. We'll be reaching out to better understand the issue and see how we can help resolve it.

Empleados con los que trabajó

Victor Lugo

Co-Owner

Mike A.

Woodbury, NJ

04/14/2023

Trusted Mechanic

The staff explained the issues with car and made the necessary repairs. Options were given for the repairs.

Victor L. de Signature Automotive respondió el 04/24/2023 11:36 AM

Thank you for your review, Mike! We are so glad to hear that our staff was able to explain the issues with your car and provide you with options for the repairs. We appreciate your business and hope to see you again soon!

Empleados con los que trabajó

Victor Lugo

Co-Owner

JAMES S.

Woodbury, NJ

Chrysler Pacifica Touring L

ReScore Reseña™

07/19/2022

Cliente Verificado

Knowledgeable and Honest

They quickly addressed my concerns from my original review. They are still knowledgeable and honest and worked with me to decide the best course of action for my vehicle.

Empleados con los que trabajó

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