TR

TYLER RODRIGUEZ

Service Advisor

St. Charles Hyundai

Calificación General

4.7

(401 reviews)

78

Reseñas de TYLER RODRIGUEZ

RS

Rick S.

Saint Charles, MO

2017 Hyundai Sonata

10/24/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service is spot on

The employees at Hyundai are truly professional at what they do. Timely work and quality workmanship. Great atmosphere, reception and it just feels like being at home waiting for your service to complete. As funny as it sounds, I actually look forward to my oil changes when the time comes.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/24/2018 01:27 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us! We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

LS

Lisa S.

Winfield, MO

2015 Hyundai Sonata

10/23/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Revice

Everyone is very nice and helpful. I totally trust all the people there also. This means the most.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/24/2018 01:27 PM

Thanks for the five star survey! We appreciate your business with us at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

CM

Clinton M.

Lake Saint Louis, MO

2008 Hyundai Entourage

10/23/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

St Charles Hyundai

Service is excellent and friendly.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/24/2018 01:26 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

Cliente verificado

Dardenne Prairie, MO

2017 Hyundai Sonata

10/19/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and Easy

Professional

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/19/2018 02:54 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

JA

Joseph A.

Saint Charles, MO

2018 Hyundai Sonata

10/17/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Answers to service received.

Your Service personnel are very good and helpful in all circumstances.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/17/2018 01:55 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

JC

Judy C.

Missouri

2016 Hyundai Sonata

10/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

We were in St. Louis for vacation and in need of a oil change. Brother-in-law recommend you the oil change. You were a little hard to find but once we found you everything was outstanding. Thank You

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/17/2018 01:55 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us and we hope to see you soon for your next scheduled maintenance. Safe Travels!

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

JH

John H.

Saint Charles, MO

2015 Hyundai Sonata

10/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Two trips required

The service was supposed to include a software update. This was not communicated to the mechanic and was not completed. This required another trip to the dealership.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/17/2018 02:00 PM

We appreciate your business and appologize for the extra trip to complete the update. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

Cliente verificado

O Fallon, MO

2016 Hyundai Sonata Hyb

10/12/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Cool place, nice staff

Easy to setup appointments. Friendly staff

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/15/2018 05:16 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

Cliente verificado

Saint Peters, MO

2018 Hyundai Tucson

10/09/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Atmosphere

Just all around great place

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/10/2018 09:06 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai with us and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

BB

Barbara B.

St. Louis, MO

2017 Hyundai Santa Fe S

10/09/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast & Friendly Service

This dealership is a cut above the previous dealership that I took my car to in September. This dealership's personnel are people orientated and they go the extra mile. The facility is clean & organized compared to the previous dealership.
I will continue to bring my car to St. Charles Hyundai going forward, and when I'm ready to purchase a new car, I will buy it from St, Charles Hyundai.
A big thank you to Tyler Rodriguez who took the time to answer all of my questions.

Thank you for a great experience.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/10/2018 09:06 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

RS

Ruth S.

Saint Peters, MO

2017 Hyundai Sonata

10/06/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, quick service.

Friendly, quick service.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/08/2018 07:13 PM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

Cliente verificado

O Fallon, MO

2017 Hyundai Elantra

10/04/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

always on time and very efficient

Easy to make an appointment and they are always helpful in answering my questions

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/05/2018 07:32 AM

Thanks for the five star survey! We appreciate your business at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

EK

Edward K.

O Fallon, MO

2005 Hyundai Sonata

09/28/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Above Average, but not Perfect

They did a great job overall with communication; however, it seemed that the services performed were a bit lengthy after being informed of what needed to be done. I like that they offered a discount for Military members; I was quoted 10% discount, but only received a $10 discount in the end. Additionally, the labor costs seemed rather high compared to the services requested / received. Furthermore, they did not apply my Hyundai Rewards, which would have helped reduce costs further. Overall, the service was above average, but not perfect.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/02/2018 07:03 AM

Thank you for the survey and we appreciate your business with us at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

GL

Gary L.

Saint Charles, MO

2018 Hyundai Elantra

09/28/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

the people

great facility/great people--in and out quickly

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 10/02/2018 06:29 AM

Thanks for the great feedback and five star survey! We appreciate your business at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

CD

Cristina D.

Saint Peters, MO

2017 Hyundai Santa Fe S

09/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Satisfied

I enjoy this dealership. Appreciate being recognized.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 09/27/2018 02:58 PM

Thanks for the great feedback on the survey. On the tire rotation we do rotate front to back and we appreciate your business at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

IB

Irene B.

Saint Peters, MO

2015 Hyundai Tucson

09/25/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

St charles hyandai

People are accommodating and pleasant.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 09/27/2018 02:58 PM

Thanks for the great feedback and five star survey! We appreciate your business at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

SG

Sharath G.

O Fallon, MO

2011 Hyundai Sonata

09/21/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

It was okay

I have to change many things and one of them is air filters. After changing them, air is not coming at all. Which is bad. Spent lot of money on it but its not worth it. I think its due to lack of maintenance work.

No Recomendado

JAY B B., Service Manager de St. Charles Hyundai respondió el 09/22/2018 07:07 PM

I'm sorry your having trouble with your air since the last service. We will be in contact to resolve this issue.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

YM

Yavonne M.

Saint Louis, MO

2013 Hyundai Tucson

09/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Top Cust Serv...

I truly appreciate the professionalism from Tyler Rodriguez. He excuted all of my service needs to the technicians to make sure I was taking care of. He may be newer to the team, but he set a great example of a good hardworker for your company.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 09/21/2018 05:03 AM

Thanks for the great feedback and five star survey! We appreciate your business at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

RG

Robert G.

Missouri

2013 Hyundai Elantra

09/19/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

First visit

Really good experience getting car serviced at this location. Used to go to the Wentzville dealership, but it was just one bad experience after another. Decided to come here and very happy with first visit.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 09/20/2018 06:15 AM

Thanks for the great feedback and five star survey! We appreciate your business at St. Charles Hyundai we hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

JH

Joseph H.

Saint Charles, MO

2018 Hyundai Elantra

09/14/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Clean, Modern, open late!

Extended Service are why I use the Dealership. Also the Service is kept tidy and my car is usually serviced where I may observe thru a window.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 09/17/2018 11:31 AM

Thank you for the survey on your recent service with us at Hyundai. We hope to see you soon for your next scheduled maintenance

Empleados con los que trabajó

TYLER RODRIGUEZ

Service Advisor

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