TP

THOMAS PYLE

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(11 reviews)
69

JB
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Joshua B.
Cheyenne, WY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2022
cliente verificadoCliente Verificado
8
Categoría: Sales
N
H

Cliente verificado
Cheyenne, WY
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/29/2022
cliente verificadoCliente Verificado
8
Categoría: Sales
Better than expected
I hate going to dealerships but they weren't super pushy. They explained everything about the car, answered all my questions, and worked with my budget.
CRISTIN S. de Ken Garff Hyundai Cheyenne respondió el 01/31/2022 10:25 AM

Good Morning, we work diligintely to provide the best customer service possible. Thank you for your feedback as we work to improve our process while completing paperwork.


Cliente verificado
Cheyenne, WY
2022 Hyundai Tucson Hev
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/18/2022
cliente verificadoCliente Verificado
5
Categoría: Sales
Just ok
The experience was just ok. The salesperson was rushed and cut many corners. Fair price for the car is why they got our business, if it had been due to the experience with the salesperson we would have gone elsewhere
CRISTIN S. de Ken Garff Hyundai Cheyenne respondió el 01/22/2022 06:41 AM

 I am sorry to hear about the experience that you had at Ken Garff. We value our customer service as well as our customer satisfaction. 

CRISTIN S. de Ken Garff Hyundai Cheyenne respondió el 01/28/2022 06:45 AM

Thank you for your time to complete the survey, we strive to maintain a high level of customer satisfaction here at Ken Garff. Reach out if there is anything further that I can to do to make this a better experience. Cristin

Empleados con los que trabajó

BB
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Bobbi B.
Cheyenne, WY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/25/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Thomas
Great service all around from Thomas!
Empleados con los que trabajó

BB
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Bobbi B.
Cheyenne, WY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Thomas
Thomas was great to work with! He was knowledgeable, kind and NOT pushy!
Empleados con los que trabajó

PG
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Penny G.
Cheyenne, WY
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/14/2021
cliente verificadoCliente Verificado
8
Categoría: Sales
great experience
was a wonderful and relaxed experience! Thomas was the best!
Empleados con los que trabajó

EC
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Edward C.
Cheyenne, WY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great Place to buy a car
The sales Rep Thomas was exceptional. He made sure we understood all aspects of our new car. He was extremely knowledgable & professional. The sales manager John and Thomas were very helpful in making our car buying experience fun and seamless. We highly recommend this dealership
Empleados con los que trabajó

DP
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Debora P.
Laramie, WY
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/21/2021
cliente verificadoCliente Verificado
Categoría: Sales
Almost everything was great
My car was supposed to come with floor mats. They were not in the car and the dealer said they would get them. It’s now 3 weeks later and they are expected in September. Purchase the car the end of May. This is unacceptable. Not good follow up.
Recomendado
Empleados con los que trabajó

LJ
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Lina J.
Cheyenne, WY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2021
cliente verificadoCliente Verificado
Categoría: Sales
What a wonderful experience, and an amazing little suv!
Looked for months at all brands but keep coming back to Hyundai. My daughter bought a Hyundai 15 years ago before my twin grandsons were born, now that they are going to start driving that will be their car 250,000 miles and still going. I went with Spradley Barr Hyundai to check out the Venue, what a value packed in that little suv. I wanted one with a sunroof but they didn't have any on the lot. It only took a few minutes and they found my car. They had it in town for me before they closed.
This has been the most enjoyable car buying experience I've ever had. Everyone I worked with to make this deal were amazing! I highly recommend Spradley Barr Hyundai to everyone.
Recomendado
Empleados con los que trabajó

Cliente verificado
Cheyenne, WY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2020
cliente verificadoCliente Verificado
Categoría: Sales
great
great
Recomendado
Empleados con los que trabajó

Cliente verificado
Fort Collins, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2020
cliente verificadoCliente Verificado
Categoría: Sales
Extremely satisfied!
Awesome experience!
Recomendado
Empleados con los que trabajó

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.