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Tom Landock

Owner
"Owner"
VW is Life.
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(146 reviews)
94

Cliente verificado
Lewisville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2025
cliente verificadoCliente Verificado
10
Fast Service
Good work and got me in and out quickly.
Shawn C., Manager de Everything Euro respondió el 10/13/2025 06:48 AM

Awesome to hear you got in and out quickly! We aim to make everyone feel like they're on a speedy mission. Glad we could help you out! Come back anytime for another efficient experience.

Empleados con los que trabajó

JH
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Josh H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2025
cliente verificadoCliente Verificado
10
Nothing less than what I expected.
Great service, which is normal in my experience.
Shawn C., Manager de Everything Euro respondió el 10/06/2025 08:36 AM

Awesome to hear that you had a great experience with us! It's like we aim to be the delivery ninjas of service—sneaking in and making everything super smooth while you focus on the important stuff. If there's anything else you need, just give us a shout!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/27/2025
cliente verificadoCliente Verificado
10
Nice folks and less expensive than dealerships
My nephew recommended me to Everything Euro. I am impressed with these people, they were nice, they know what they’re doing, and they are a lot less expensive than the dealership. They kept me informed about my car, provided pictures, and details about prices. I will definitely go back to them instead of going to the dealership. Thank you folks for caring about your customers.
Shawn C., Manager de Everything Euro respondió el 09/29/2025 06:41 AM

Wow, it sounds like your nephew deserves a high-five for the recommendation! We’re really happy to hear that our team made such a great impression on you. Keeping you informed along the way is just part of our charm—we like to think of it as car maintenance with a personal touch. Plus, who doesn’t love saving a few bucks while getting top-notch service? We can’t wait to help you with your car next time. Happy driving!

Empleados con los que trabajó

RT
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Rob T.
Stokesdale, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2025
cliente verificadoCliente Verificado
10
Impressive.
I have historically performed all repairs on my vehicles myself because I am very uncomfortable with someone else working on my cars.
These guys gave me a sense of professionalism that I have not encountered before.
I will let them work on my GTI in the future.
Shawn C., Manager de Everything Euro respondió el 09/23/2025 08:22 AM

That's awesome to hear! We totally get it—trusting someone else with your ride can feel like handing over the keys to your best friend. But hey, we're glad we could earn your trust and make you feel comfortable. We promise to give your GTI the royal treatment next time. Happy driving!

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2025
cliente verificadoCliente Verificado
10
Like new
Repaired turbo and feels like new again.
Shawn C., Manager de Everything Euro respondió el 09/23/2025 07:29 AM

Awesome to hear your turbo is back to feeling fresh! That's like giving your car a little spa day. If it drives any better, it might even start demanding a high-five every time you shift gears. We appreciate you sharing your experience!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2025
cliente verificadoCliente Verificado
10
Battery replaced
Work done quickly and well
Shawn C., Manager de Everything Euro respondió el 09/19/2025 10:47 AM

We appreciate you taking the time to share your experience! It's awesome to hear that the work was done quickly and to your liking. We're always here to keep things running smoothly—no slow motion around here! Looking forward to serving you again in the future.

Empleados con los que trabajó

CR
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Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/16/2025
cliente verificadoCliente Verificado
5
Good routine work- not happy with attempted "upsell" on $1,600 tires that were not needed. (my story below)
I have overall been happy with Everything Euro in terms of routine service items, and not the type to write publicly about a less than satisfactory experience unless I feel there is a pressing need.

However I wrote to the owner (Tom) 4 days ago and never heard back so I'm repeating what I said to him.

Here's where my issue begins:

After being in the shop for oil and filter changes, I got an email that the technician also recommended to replace all 4 tires at a cost of $1,600 for my Porsche Boxster.
It started with a nail in the left rear tire.

The technician noted that the tire was "not fixable" because it was an acoustic tire and recommend buying a new tire for $240.

This information is false- these acoustic tires are easily fixed - and Mock Tire put a foam patch from the inside for $30 in under a half hour.

Second, the technician noted that the front tire size was "not correct". I have 215s and he said they should be 205s. But this discrepancy is impossible to detect in any driving experience, and I have been driving on these tires for 4 years with no problems. I am not taking this car to the race track where tenths of a second matter.

Third, he said "the speed rating is wrong." The tires I have are a h rating which is up to 130 mph! He wanted to replace them with a Y rating, which goes up to 160 mph.

No thanks- I am not driving even near to 90 mph.. yet there was no discussion of my driving habits.

So I got a $1,600 recommendation to replace all 4 tires, passed on it, and got my problem solved at Mock for $30. Given this, I am still debating whether to return to Everything Euro next time, even though like I said, I've been happy with other services.

I hope in the future Everything Euro is more cognizant of budgetary needs of its customers, and makes this a discussion of *options* rather than presenting something as a *need*.
Tom L., Service Manager de Everything Euro respondió el 09/16/2025 10:14 AM

Thanks for taking the time to leave the review,  However i do believe the tire shop may have unsafely repaired your tire, Or if it was safely repaired , the acoustic properties may have been comprimised.
You should not plug an acoustical tire. Here's why:

🔇 What is an acoustical tire?
An acoustical tire (also called noise-reducing or sound-absorbing tire) contains a layer of polyurethane foam inside the tire, designed to reduce road noise and improve cabin quietness. 

❌ Why you should not plug an acoustical tire:
Foam Obstruction: The internal foam may absorb sealants or block proper adhesion of a plug or patch, compromising the repair.
Incorrect Repair: The foam prevents access to the inner liner for a proper patch-plug combination, which is the only safe repair method.
Manufacturer Guidelines: Most tire manufacturers (e.g., Michelin, Continental, Pirelli) do not recommend repairing acoustical tires at all—or only allow it under strict conditions.
Risk of Internal Damage: Punctures in these tires may damage the foam or allow it to degrade, reducing soundproofing or even causing imbalance.

With that said, we inspected your tires and realized they were not only the wrong size, but the wrong speed rating,  We simply wanted to bring that to your attention.    If we are replacing one,  We simply gave you the option to replace all 4 with the proper size and rating per the manufacturer.  I don't think we tried for force a tire sale on you.   If you felt that way i'm very sorry about that.   We just try to ensure the best quality repairs in everyway.   

Empleados con los que trabajó

RV
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2025
cliente verificadoCliente Verificado
10
Everything Euro is great!
I had an electrical problem with my car which i've never had before. So it took a little bit longer than what i'm used to.But they communicated consistently and kept me informed.And worked with me to keep me happy and satisfied. Plus they gave me a loaner car, which I was very happy with. They found a couple other issues and took care of those as well. Everything Euro provides great service and support.!
Shawn C., Manager de Everything Euro respondió el 09/11/2025 09:58 AM

We appreciate you taking the time to share your experience! Dealing with car troubles can feel like a game of hide and seek – especially when electrical issues sneak in. We're glad our team had your back throughout the process and kept you in the loop. And who doesn’t love a loaner car? It's like getting a surprise upgrade! It's great to hear we were able to tackle those extra issues for you too. Thanks for choosing Everything Euro; we're here to keep those wheels turning!

Empleados con los que trabajó

SC
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2025
cliente verificadoCliente Verificado
10
10/10
Really love this shop. The staff are super kind and helpful and always communicate the status of our job
Shawn C., Manager de Everything Euro respondió el 09/11/2025 08:44 AM

Awesome to hear you love our shop! We take great pride in having a team that’s as friendly as they are helpful. Keeping you looped in about your job is just part of the service—we think transparency is key, just like a well-made pasta! We're glad you had a great experience with us. Keep on stopping by!

Empleados con los que trabajó

DB
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Doug B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2025
cliente verificadoCliente Verificado
10
New Tired
Everything Euro is always great to deal with. Always treat me well. Enjoy doing business here.
Shawn C., Manager de Everything Euro respondió el 09/09/2025 06:04 AM

Awesome to hear that you’re enjoying your time with us! We aim to treat every customer like royalty, and it sounds like we’re hitting the mark. Looking forward to more great interactions in the future!

Empleados con los que trabajó

RH
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Robyn H.
Danbury, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2025
cliente verificadoCliente Verificado
10
These guys are the absolute best!!
Always very professional and they can always fix our vehicles that gives us the peace of mind that we need.
Dan S., Sales & Service Professional de Everything Euro respondió el 09/08/2025 06:14 AM

We appreciate you taking the time to share your thoughts! It's awesome to hear that our team has been able to keep your vehicles running smoothly and give you that peace of mind. Fixing cars is our version of adulting, and we’re glad to be in your corner when it comes to your wheels. If there's anything else we can help with, just let us know!

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2025
cliente verificadoCliente Verificado
10
79 triple white beetle
Tom and the team are very knowledgeable and great to work with!
Shawn C., Manager de Everything Euro respondió el 09/08/2025 06:09 AM

We appreciate your awesome feedback! Tom and the team must be doing something right. It’s always a win when the work feels good and the knowledge flows. If you have more projects, we're ready to roll!

Empleados con los que trabajó

Cliente verificado
2016 Mercedes-Benz C300
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2025
cliente verificadoCliente Verificado
10
Very straightforward
They're patiand and they'll help you get what you need
Shawn C., Manager de Everything Euro respondió el 09/04/2025 08:50 AM

It’s awesome to hear that you found our team patient and helpful! We know that sometimes finding exactly what you need can be a bit like hunting for a needle in a haystack, but we’re here to make it easier. If you ever need any more assistance, you know where to find us!

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2025
cliente verificadoCliente Verificado
10
All your needs
Iv been coming to EverythingEuro for about 15 years. Car always comes back better then when I took it in. Never had a issue
Shawn C., Manager de Everything Euro respondió el 09/02/2025 07:19 AM

Wow, 15 years is a solid commitment! It sounds like your car's been getting the spa treatment every time it visits us. We really appreciate your loyalty and are glad to hear you’ve never had an issue. Here’s to many more years of automotive pampering! Keep cruising in style.

Empleados con los que trabajó

JB
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Jerry B.
Clemmons, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2025
cliente verificadoCliente Verificado
10
Several issue addresses on our 23 year d VW
It was easy talking to tom and others about the repairs I requested. It was nice talking to people that know the car make and model and were willing to do the proper repairs.
Shawn C., Manager de Everything Euro respondió el 08/28/2025 01:30 PM

We're glad to hear you had a smooth chat with Tom and the team! Nothing beats the feeling of knowing your car is in the hands of folks who understand it inside and out. Expertise and communication are our bread and butter. Keep those wheels turning, and we’re always here for more car talk!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2025
cliente verificadoCliente Verificado
8
Nice polite and respectful, and told me the truth
They got my car done quick, and the gentleman that helped me told me the truth. He told me it might not fit the problem that I would have to bring it back, which I was looking towards that anyways.
Shawn C., Manager de Everything Euro respondió el 08/27/2025 08:14 AM

We're glad to hear you had a speedy experience with us! Honesty is definitely the best policy, especially when it comes to car repairs. It sounds like you and our team had a solid game plan going forward, which is always a win. We're here when you're ready to tackle that next step!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2025
cliente verificadoCliente Verificado
10
Knowledgeable diagnosed the car quickly and got me back up and running.
Took the car in for what I thought it was a transmission issue. They found it was actually a misfire issue. They did the work and got me up and running quickly.
Shawn C., Manager de Everything Euro respondió el 08/27/2025 06:28 AM

We're glad to hear we kept you from getting stuck in transmission limbo! It’s always a relief when it turns out to be something a bit simpler. Our team is all about diagnosing those sneaky issues and getting you back on the road in no time. If anything else comes up, just give us a shout. Keep cruising!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2025
cliente verificadoCliente Verificado
8
Alignment
Drives like a new car
Dan S., Sales & Service Professional de Everything Euro respondió el 08/26/2025 08:12 AM

Wow, nothing beats that feeling of driving a car that feels as fresh as a daisy! We’re glad to hear you're enjoying the ride. If your car ever starts asking for a snack or a new pair of shoes, you know where to find us for all your Euro needs!

Empleados con los que trabajó

RM
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Rich M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2025
cliente verificadoCliente Verificado
10
S3 Lowering Spring Issue
Tom and his team are top notch.

I had lowering springs installed at another shop and was having binding issues when turning at low speeds. I brought the car to two other shops to diagnose the issue and wasn't satisfied with their review and detail.

The team at EE removed the front lowering springs and spent at least an hour diagnosing the issue (comparing the OEM springs to the aftermarket springs in great detail on how they sat and operated on the strut mount bearing.)

In the end I returned the car to stock much to my displeasure but was happy that EE went the extra mile to see if there was any solution to my issue.

Thank you for a great experience.
Dan S., Sales & Service Professional de Everything Euro respondió el 08/22/2025 02:37 PM

We're glad you had a great experience with us! It sounds like our fellas really put in the elbow grease to get to the bottom of those binding issues. It's a bummer to return to stock, but hey, at least you have peace of mind now! We always strive to go that extra mile—after all, who doesn't love a good road trip? If you have any more questions or need assistance in the future, feel free to swing by.

Empleados con los que trabajó

Cliente verificado
2015 Mercedes-Benz C300
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/15/2025
cliente verificadoCliente Verificado
8
Services review
Completed on time. Professional
Dan S., Sales & Service Professional de Everything Euro respondió el 08/18/2025 08:48 AM

We appreciate you taking the time to drop us a review. We're glad we could deliver on time and keep things professional. It's like a perfectly cooked soufflé – timing and presentation are everything! If you have any feedback on how we could earn that extra star, we’re all ears.

Empleados con los que trabajó
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