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Tom Landock

Owner
"Owner"
VW is Life.
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(134 reviews)
93

Cliente verificado
2016 Mercedes-Benz C300
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2025
cliente verificadoCliente Verificado
10
Very straightforward
They're patiand and they'll help you get what you need
Shawn C., Manager de Everything Euro respondió el 09/04/2025 08:50 AM

It’s awesome to hear that you found our team patient and helpful! We know that sometimes finding exactly what you need can be a bit like hunting for a needle in a haystack, but we’re here to make it easier. If you ever need any more assistance, you know where to find us!

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2025
cliente verificadoCliente Verificado
10
All your needs
Iv been coming to EverythingEuro for about 15 years. Car always comes back better then when I took it in. Never had a issue
Shawn C., Manager de Everything Euro respondió el 09/02/2025 07:19 AM

Wow, 15 years is a solid commitment! It sounds like your car's been getting the spa treatment every time it visits us. We really appreciate your loyalty and are glad to hear you’ve never had an issue. Here’s to many more years of automotive pampering! Keep cruising in style.

Empleados con los que trabajó

JB
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Jerry B.
Clemmons, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2025
cliente verificadoCliente Verificado
10
Several issue addresses on our 23 year d VW
It was easy talking to tom and others about the repairs I requested. It was nice talking to people that know the car make and model and were willing to do the proper repairs.
Shawn C., Manager de Everything Euro respondió el 08/28/2025 01:30 PM

We're glad to hear you had a smooth chat with Tom and the team! Nothing beats the feeling of knowing your car is in the hands of folks who understand it inside and out. Expertise and communication are our bread and butter. Keep those wheels turning, and we’re always here for more car talk!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2025
cliente verificadoCliente Verificado
8
Nice polite and respectful, and told me the truth
They got my car done quick, and the gentleman that helped me told me the truth. He told me it might not fit the problem that I would have to bring it back, which I was looking towards that anyways.
Shawn C., Manager de Everything Euro respondió el 08/27/2025 08:14 AM

We're glad to hear you had a speedy experience with us! Honesty is definitely the best policy, especially when it comes to car repairs. It sounds like you and our team had a solid game plan going forward, which is always a win. We're here when you're ready to tackle that next step!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2025
cliente verificadoCliente Verificado
10
Knowledgeable diagnosed the car quickly and got me back up and running.
Took the car in for what I thought it was a transmission issue. They found it was actually a misfire issue. They did the work and got me up and running quickly.
Shawn C., Manager de Everything Euro respondió el 08/27/2025 06:28 AM

We're glad to hear we kept you from getting stuck in transmission limbo! It’s always a relief when it turns out to be something a bit simpler. Our team is all about diagnosing those sneaky issues and getting you back on the road in no time. If anything else comes up, just give us a shout. Keep cruising!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2025
cliente verificadoCliente Verificado
8
Alignment
Drives like a new car
Dan S., Sales & Service Professional de Everything Euro respondió el 08/26/2025 08:12 AM

Wow, nothing beats that feeling of driving a car that feels as fresh as a daisy! We’re glad to hear you're enjoying the ride. If your car ever starts asking for a snack or a new pair of shoes, you know where to find us for all your Euro needs!

Empleados con los que trabajó

RM
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Rich M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2025
cliente verificadoCliente Verificado
10
S3 Lowering Spring Issue
Tom and his team are top notch.

I had lowering springs installed at another shop and was having binding issues when turning at low speeds. I brought the car to two other shops to diagnose the issue and wasn't satisfied with their review and detail.

The team at EE removed the front lowering springs and spent at least an hour diagnosing the issue (comparing the OEM springs to the aftermarket springs in great detail on how they sat and operated on the strut mount bearing.)

In the end I returned the car to stock much to my displeasure but was happy that EE went the extra mile to see if there was any solution to my issue.

Thank you for a great experience.
Dan S., Sales & Service Professional de Everything Euro respondió el 08/22/2025 02:37 PM

We're glad you had a great experience with us! It sounds like our fellas really put in the elbow grease to get to the bottom of those binding issues. It's a bummer to return to stock, but hey, at least you have peace of mind now! We always strive to go that extra mile—after all, who doesn't love a good road trip? If you have any more questions or need assistance in the future, feel free to swing by.

Empleados con los que trabajó

Cliente verificado
2015 Mercedes-Benz C300
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/15/2025
cliente verificadoCliente Verificado
8
Services review
Completed on time. Professional
Dan S., Sales & Service Professional de Everything Euro respondió el 08/18/2025 08:48 AM

We appreciate you taking the time to drop us a review. We're glad we could deliver on time and keep things professional. It's like a perfectly cooked soufflé – timing and presentation are everything! If you have any feedback on how we could earn that extra star, we’re all ears.

Empleados con los que trabajó

KO
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Kay O.
2012 Mercedes-Benz ML350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2025
cliente verificadoCliente Verificado
9
Knowledgeable and good customer service
Courteous and helpful staff.
Shawn C., Manager de Everything Euro respondió el 08/11/2025 06:27 AM

We're glad to hear you had a great experience with our team! It's always nice to know our staff is hitting the mark on courtesy and helpfulness. If you need anything else or have more feedback, we're all ears!

Empleados con los que trabajó

SA
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2025
cliente verificadoCliente Verificado
10
Porsche Boxster Clutch Issues
They overturned every stone to determine how to repair my hydrolic clutch issues. Thinking out of the box and using their knowledge of Porsche mechanics they solved the issues and repaired my car. They were very resonable on the repair cost. I will use them next issue I have.
Shawn C., Manager de Everything Euro respondió el 08/08/2025 06:32 AM

We really appreciate you sharing your experience! It sounds like our team was able to channel their inner Porsche whisperers to get your clutch back in shape. Who knew turning over stones could lead to such smooth rides? We love that our pricing didn’t leave your wallet feeling light, too. We’ll be here, ready to tackle the next automotive mystery that comes your way!

Empleados con los que trabajó

SM
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Stephen M.
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/07/2025
cliente verificadoCliente Verificado
8
Brake repair
The work took a little longer than expected. It took about 6 hours to replace front brakes, but the braking feels better. There should have been better customer communication as to the delay, but overall a good job. The price was good compared to some other shops. I will use this shop again for my Q7.
Shawn C., Manager de Everything Euro respondió el 08/08/2025 06:31 AM

Hey there! Thanks for sharing your experience with us. We’re glad to hear the brakes are feeling better, and that you found our prices to be friendly on the wallet – unlike some of those other shops that act like they're charging for gold-plated brakes or something! We absolutely get that communication is key, and we're sorry to hear about the delay without an update. We’ll work on improving that because we want you to feel like you’re always in the loop, or at least not in the dark like a cat during a thunderstorm. Looking forward to seeing you and your Q7 again!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2025
cliente verificadoCliente Verificado
10
2013 Mercedes GLK
I spoke with Tom: he was friendly, knowledgeable. I had to have my car towed after I heard a very loud noise as if my engine had fallen out. I called tow and Tom said was okay. After the diagnostic was completed Tom called and explained everything to me that I needed to know including the estimated price for repairs. I was pleased, although I chose not to have the repairs done at this time.
Shawn C., Manager de Everything Euro respondió el 08/08/2025 06:30 AM

It's awesome to hear that Tom was able to help you out with your car drama! Getting a loud noise from the engine is like your car's way of sending an SOS, so kudos for handling that like a champ. And having someone who can break down the car jargon into normal human speak is invaluable. We totally get it if you decided to hit pause on the repairs for now – sometimes you just need a little time to regroup. We're here when you're ready to tackle it!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/05/2025
cliente verificadoCliente Verificado
10
5 years and counting going to EE
Just got a round of tires from the team over at everything euro and it wasn’t all that bad price wise even after labor and mounting. The team out there (Tom included) has amazing communication and puts up with my ass constantly bugging them with questions and etc. highly recommend taking your ride out there to get worked on to your anywhere close to the Winston area <3
Shawn C., Manager de Everything Euro respondió el 08/05/2025 09:25 AM

Awesome to hear you had a great experience getting your tires! It's good to know that our team's communication skills are on point and that we're able to handle your questions like pros. We definitely don’t mind the inquiries—keeps us on our toes! Glad you found the price reasonable, too. If your ride ever needs more love, you know where to find us in Winston. Happy driving!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/05/2025
cliente verificadoCliente Verificado
9
Tough customer with high expectations
I ask Tom and crew to do out of the ordinary things to my cars. They do a good job of giving me what I need and what I ask for.
Shawn C., Manager de Everything Euro respondió el 08/05/2025 09:24 AM

It's awesome to hear that Tom and the crew are hitting the mark for you! We love that you trust them with those out-of-the-ordinary requests. They're basically car wizards at this point. Keep those unique ideas coming; we’re excited to see what they conjure up next!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2025
cliente verificadoCliente Verificado
10
Excellent
Always a good experience at everything Euro!
Empleados con los que trabajó

CS
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Chris S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2025
cliente verificadoCliente Verificado
10
08 audi a6 4.2
Coming from someone who's worked in the automotive industry for 20 plus years. I'd highly recommend this shop.
Mia C. de Everything Euro respondió el 08/01/2025 08:16 AM

Wow, 20 years in the automotive industry? That's longer than some of us have been able to keep our car tires intact! We really appreciate your recommendation and are glad to hear that you think we’re on the right track. Here’s to keeping those engines humming and your wheels rolling smoothly!

Empleados con los que trabajó

Cliente verificado
Winston Salem, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2025
cliente verificadoCliente Verificado
10
Maintenance
Always bring my VW here for routine maintenance. Good prices and very knowledgeable staff.
Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2025
cliente verificadoCliente Verificado
10
High Quality European Shop
One of the best shops I’ve ever worked with when it comes to European vehicles. If you want quality service at a god price then this is a shop definitely worth checking out. I’ve got no complaints and will refer anyone to them if they need assistance!
Empleados con los que trabajó

RM
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Robert M.
Winston Salem, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2025
cliente verificadoCliente Verificado
10
Only shop for my VW Golf TDI
Nothing major this time just an oil and filter change. Added on a recommended fuel filter change. An excellent experience even for basic service. No expensive added recommendations for service and service done right the first time.
This is the only shop for my Golf TDI.
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2025
cliente verificadoCliente Verificado
10
Exceptional Service In Every Way!
Friendly, Exceptional service by the front staff, These guy are 100% experts. They drive the cars they are passionate about working on. Chatting it up for a few minutes and i knew they were enthusiasts. Shop Office/ waiting room is clean. This place is huge, they have tons of cool cars in the lot to check out while waiting. They offered me a ride, and lunch while i waited. Awesome snacks & drink selection. I will be back! Thanks Guys and Gals!
Empleados con los que trabajó
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