STEPHEN D ROBINSON

Cliente verificado

North Little Rock, AR

2021 Hyundai Elantra Hev

04/06/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

This Hyundai dealership is good overall

It can be hard to get ahold of someone to schedule service sometimes. Just be patient and they will call back eventually. Watch out for them over inflating your tires. I was Lucy enough to buy new Hyundai from Crain before they started marking up their cars. Now they mark up their cars at least $5k. That means some of the cheaper cars they sale are marked up 25%. I really don’t understand how they justify these prices. I will be buying my next car from another dealership because of this.

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 04/06/2022 07:02 AM

Thanks for your feedback

Empleados con los que trabajó

Michael L.

Little Rock, AR

2021 Hyundai Sonata

03/24/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Oil change

Survey is too long. Need to ask 3 or 4 questions max!!!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/24/2022 11:58 AM

Michael,
Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/24/2022 12:01 PM

Michael,
Thanks for this great business rating!

Empleados con los que trabajó

Marinda L.

Hot Springs Village, AR

03/20/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Car Dealers!

I was looking for a new vehicle and wound up here. Had heard great things about Hyundai and wanted to drive one. I wound up at Crain Hyundai in Little Rock, a very nice salesman helped with my decision and I have not been sorry. The management is great! If I have had an issue they have solved it! I do highly recommend them and I do love my Hyundai!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/21/2022 05:25 AM

Marinda,
Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/21/2022 05:26 AM

Marinda,
Thanks for this great business rating!

Empleados con los que trabajó

Alexis C.

Little Rock, AR

2017 Hyundai Sonata

03/08/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Trunk Latch Fixed

My trunk latch was broken and would not shut thankfully Stephen Robinson got me in quickly and got me fixed and on my way to work within maybe an hour if that! it was a seamless and easy process and he was so nice and helpful so thank you Stephen!!!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/09/2022 05:12 AM

Alexis,
Thanks for thi great review!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/09/2022 05:12 AM

Alexis,
Thanks for this great business rating!

Empleados con los que trabajó

Marvin P.

Little Rock, AR

2022 Hyundai Palisade

03/07/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service speedy return on vehicle

Exceptional service everyone I came in contact with was very professional and kind. Work was completed swiftly.

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/08/2022 04:56 AM

Marvin,
Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/08/2022 04:57 AM

Marvin,
Thanks for this great business rating!

Empleados con los que trabajó

Cliente verificado

Little Rock, AR

ReScore Reseña™

03/01/2022

Cliente Verificado

Categoría: Service

Service

I love how they follow up with you on your concerns and address then immediately

Empleados con los que trabajó

Cliente verificado

Little Rock, AR

ReScore Reseña™

03/01/2022

Cliente Verificado

Categoría: Service

Service

I love how they follow up with you on your concerns and address then immediately

Reseña Original

03/01/2022

Tipo de Servicio: Repair

Categoría: Service

Service

If the visit is taking awhile it would be nice to been giving a quick update

STEVEN A F. de Crain Hyundai Little Rock respondió el 03/01/2022 02:08 PM

THANK YOU FOR TAKING THE TIME TO SPEAK WITH ME

STEVEN A F. de Crain Hyundai Little Rock respondió el 03/01/2022 02:16 PM

THANK YOU TAKING THE TIME TO SPEAK WITH ME

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/02/2022 05:53 AM

Thank you for this great rescore!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/02/2022 05:54 AM

Thank you for this great busines rating!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/02/2022 05:54 AM

Thank you for this great rescore!

Empleados con los que trabajó

James L.

Sherwood, AR

2015 Hyundai Genesis

02/28/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent,

The checkin was easy. the wait area was clean and comfortable seating.

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/01/2022 05:04 AM

James,
Thanks for this great business rating

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 03/01/2022 05:04 AM

James,
Thanks for this great review!

Empleados con los que trabajó

Colton P.

North Little Rock, AR

2021 Hyundai Elantra Hev

02/27/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Overall this a nice Hyundai dealership

100% recommended.

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/28/2022 05:33 AM

Colton,
Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/28/2022 05:33 AM

Colton,
Thanks for this great review!

Empleados con los que trabajó

Cliente verificado

Scott, AR

2020 Hyundai Palisade

02/24/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Routine service

Now has Great service manager but actual service personnel is very slow

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/25/2022 04:58 AM

Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/25/2022 04:58 AM

Thanks for this great business rating!

Empleados con los que trabajó

Ebonie T.

England, AR

2017 Hyundai Elantra

ReScore Reseña™

02/24/2022

Cliente Verificado

Categoría: Service

Good service

Empleados con los que trabajó

Nakesha S.

Little Rock, AR

2017 Hyundai Sonata

02/22/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great

My service was quick and the facility was great

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/23/2022 04:49 AM

Nakesha,
Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/23/2022 04:49 AM

Nakesha,
Thanks for this great business review!

Empleados con los que trabajó

Nancy V.

Monticello, AR

02/16/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Wonderful Staf

Steve and Steven were very helpful and understanding to my needs. They didn't mind taking the time out and showing me how to use my USB. I drive 2 hours just to use this dealership. I really don' have to there's one (45 mins White Hall) . I choose to because their CUSTOMER SERVICE IS OUTSTANDING ! Looking forward into seeing you in the future.

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/16/2022 11:15 AM

Nancy,
Thanks for this great rescore!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/17/2022 06:01 AM

Nancy,
Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/17/2022 06:02 AM

Nancy,
Thanks for this great business rating!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/17/2022 06:02 AM

Nancy,
Thanks for this great business rating!

Empleados con los que trabajó

Cliente verificado

Searcy, AR

2020 Hyundai Elantra

02/10/2022

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Exceptional service staff.

My service agent was so nice. Stephen actually explained what they did to my vehicle and what parts were needed. I’ve never had anyone really tell me what was going on. He was up front and honest about the price and everything. I think it’s important to know what I’m spending my money on. I will definitely return.

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/11/2022 07:39 AM

Thanks for this great review!

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/11/2022 07:40 AM

Thanks for this great business rating!

Empleados con los que trabajó

Ebonie T.

England, AR

2017 Hyundai Elantra

ReScore Reseña™

02/24/2022

Cliente Verificado

Categoría: Service

Good service

Reseña Original

02/07/2022

Tipo de Servicio: Maintenance

Categoría: Service

Had a good experience

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/07/2022 11:19 AM

Ebonie,
Thanks for your feedback. Customer satisfaction is very important to us. Please feel free to call me to discuss your concerns. Kimberly Stewart, CRM 501-786-3236

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/07/2022 11:20 AM

Ebonie,
Thanks for your feedback. Customer satisfaction is very important to us. Please give me a call to discuss your concerns. Kimberly Stewart, CRM 501-786-3236

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/14/2022 08:08 AM

Ebonie,
Please give me a call to discuss your concerns. Thank you, Kimberly Stewart, CRM 501-786-3236

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/15/2022 12:04 PM

Ebonie,
Please take a few minutes to fill out the rescore survey. Please feel free to contact me with any questions. Kimberly Stewart, CRM

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/17/2022 11:47 AM

Ebonie,
Please take a minute to do this rescore. This will let Hyundai know that I have spoke with you and listened to your concerns. Thanks Kimberly, Customer Relations Manager

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/23/2022 05:48 AM

Ebonie,
Please take a minute to fill out the rescore survey. your survey will come from Hyundai Customer Feedback. This will let Hyundai know that we have talked and I have listened to your concerns. Please fill free to call me with any questions you may have. Kimberly Stewart, CRM 501-604-1502

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 02/25/2022 04:57 AM

Ebonie,
Thanks for this great review!

Empleados con los que trabajó

Ruby N.

Little Rock, AR

2020 Hyundai Elantra

01/24/2022

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Thank You Hyundai!!

Overall good quality care. The guy was really sweet and nice taking my car on the spot even though I didn’t have an appointment. He was good at calling me and communicating about prices and when my car was done being serviced.

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 01/24/2022 09:30 AM

Ruby,
Thanks for this great service.

KIMBERLY L S. de Crain Hyundai Little Rock respondió el 01/24/2022 09:31 AM

Ruby,
Thanks for this great business rating!

Empleados con los que trabajó