SR

STEVE RISLEY

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(603 reviews)
88

PM
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Patricia M.
Orange Park, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
We like RANDY
He is an honest person to deal with.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/27/2016 07:21 AM

Thank you for your continued loyalty to Hyundai of St Augustine and for sharing your service experience with us. We like Randy too.

Sincerely,
Service and Sales Teams
Hyundai of St Augustine

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Recommended
Great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/27/2016 07:16 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

DH
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Dorothy H.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service At Its Best
What makes Hyundai of St. Augustine stand out is the superior customer service its team provides, from first obtaining the vehicle right through servicing. John H.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/25/2016 02:05 PM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We enjoy reading your kind words.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

MK
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Melissa K.
Palatka, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wonderful atmosphere
☺️☺️☺️
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/24/2016 02:46 PM

We appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

CJ
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Conrad J.
Welaka, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Completes work requested, offers suggestions but not offended if not accepted by customer. Makes one feel appreciated !
Vehicle reviewed for work to be done upon arrival. Clean, comfortable waiting area w/complimentary coffee & snack counter. Has improved over time also. Service person notifies of work being done and calls by telephone if you do not chose to stay in Wait area.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/24/2016 01:33 PM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

RL
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Roger L.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/24/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome service, drinks /snacks, car washing, and service people
I have been very pleased with the service and staff
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/24/2016 11:21 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very easy to work with, no BS
6 out of 5 stars all the way around
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/23/2016 02:02 PM

We thank you for your kind words and continued loyalty to Hyundai of St Augustine. We understand you drive a good distance to service with us and sincerely appreciate your loyalty. Please remember to check your emails for special coupons we send out.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

WO
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Wendy O.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Made Easy
Oil change and tire rotation were quick and easy. Relaxing atmosphere!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/23/2016 05:30 AM

Thank you for your kind words sharing your service experience with our service department and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

JP
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John P.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great job
very friendly people
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/20/2016 05:33 AM

 We sincerely appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

AK
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Ashley K.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing as always
Hyundai Service department never disappoints. There customer service is top notch. Wouldn't trust anyone else with my car. Donnie was excellent to work with
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/17/2016 06:58 AM

 Thank you for taking the time to share your service experiences and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Jack Crocker
Service staff very cordial and know their business. All work was explained in advance and afterwards. Very reassuring.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/15/2016 02:17 PM

 We thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

RL
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Richard L.
Saint Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/15/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
I got very good service on bringing my Elantra in for oil change, lube, & rotate the tires. I will be back.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/15/2016 02:08 PM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

CH
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Charles H.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
warranty work
good job!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/12/2016 04:35 PM

 Thank you from all of us for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

JF
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James F.
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service
great service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/31/2016 06:43 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

RO
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Robert O.
Port Orange, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people ... friendly
You have Great People who are very friendly and willing to help whenever needed .... and your coffee is excellent!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/26/2016 05:26 AM

Thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We agree, the Starbuck's coffee is excellent.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

CC
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Craig C.
Flagler Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courtesy and friendly.
Love the way you are welcomed and made at home. Offered a lift to nearby restaurants while you wait, if desired.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/25/2016 06:22 AM

 We thank you for your kind words and continued loyalty to Hyundai of St. Augustine. Glad to see you took advantage of our complimentary shuttle service.

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

MC
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Monty C.
Elkton, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly service
Good job
Recomendado
ANDREW M D. de Hyundai of St. Augustine respondió el 05/21/2016 06:20 AM

Thank you for the kind words and the 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Empleados con los que trabajó

DD
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Danette D.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellent service and staff
The service team is excellent!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/16/2016 06:48 AM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
overall - good
Hyundai of Saint Augustine has always been courteous and efficient. I have now bought two Sante Fe Sport vehicles from them and will continue to do so.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/15/2016 01:55 PM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine. 

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

NV
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Nicole V.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/12/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
So unexpected
Danny is always such a nice guy. I asked for a service and when the told me i didnt need ,i was very impressed this visit to know that the dealership is really looking out for me. They could have easily made a quick $90 and i probably wouldn't have know the difference. Being a woman, most places seem to take advantage of those kinda of situations. Im happy to know that this dealership is not like that.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/15/2016 01:52 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.