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SureCritic / Mantenimiento de automóviles / Midas of W Hartford / Sonia Lorenzo
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Sonia Lorenzo

Service Advisor
Midas of W Hartford
Calificación General
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(15 reviews)
73

Reseñas de Sonia Lorenzo

JW
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JAMES W.
New Britain, CT
2013 Honda Pilot
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2022
cliente verificadoCliente Verificado
10
Very Satisfied
I really appreciated the excellent service I received at Midas, the employees were professional and kept me informed the whole time I was getting my repairs.
Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
TZ
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THEODORE Z.
Southington, CT
2018 Jeep Wrangler Unlimited
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2022
cliente verificadoCliente Verificado
10
Wonderful experience!
Everyone was extremely nice and helpful! I was given an estimate of up to one hour for an oil change and emissions test and they did it in half the time! Best experience I’ve ever had getting vehicle maintenance
Empleados con los que trabajó
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Carlos Feliciano
Shop Manager
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Sonia Lorenzo
Service Advisor
KG
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KRISTINA G.
Newington, CT
2018 Nissan Rogue
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2022
cliente verificadoCliente Verificado
10
Outstanding Service and great customer service experience
Sonia was on top of things, I had a great customer service experience
Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
LP
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LESLIE P.
Hartford, CT
1992 Ford EXPLORER
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2022
cliente verificadoCliente Verificado
10
Fast service, minmal wait time
Counter person was friendly ,helpful and knowledgeable. Waiting are was clean and pleasant. Price was reasonable, work was completed in a timely manner, all charges were fully explained in advance. I will return here again.
Carlos F. de Midas of W Hartford respondió el 04/08/2022 08:15 AM

We are very happy to hear about your great experience with us.
Thank you,
Carlos

Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
Cliente verificado
Hartford, CT
2003 Ford F-250 SUPER DUTY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2022
cliente verificadoCliente Verificado
10
Maintenance
EXCELLENT
Carlos F. de Midas of W Hartford respondió el 04/08/2022 08:18 AM

We are happy about your great experience with us.
Thank you,
carlos

Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
Cliente verificado
East Hartford, CT
2004 Ford F-250 SUPER DUTY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2022
cliente verificadoCliente Verificado
10
Maintenance
Great work ethic
Carlos F. de Midas of W Hartford respondió el 03/17/2022 11:57 AM

We are happy you had a great experience with us.

Empleados con los que trabajó
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Carlos Feliciano
Shop Manager
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Sonia Lorenzo
Service Advisor
ES
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EVNS S.
Hartford, CT
2015 Jeep Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2022
cliente verificadoCliente Verificado
10
Jae
Great service
Carlos F. de Midas of W Hartford respondió el 03/14/2022 04:47 AM

We are happy about your great experience with us.
Thank you,
Carlos

Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
MM
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MARCIA M.
Hartford, CT
2012 Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2022
cliente verificadoCliente Verificado
10
Awesome
I love the location the customer service is definitely awesome and the whole staff is very friendly
Carlos F. de Midas of W Hartford respondió el 03/10/2022 04:17 AM

WE ARE VERY HAPPY ABOUT YOUR EXPERIENCE WITH US.
THANK YOU,
CARLOS

Empleados con los que trabajó
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Carlos Feliciano
Shop Manager
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Sonia Lorenzo
Service Advisor
PL
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PAUL L.
Hartford, CT
2006 Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2022
cliente verificadoCliente Verificado
9
brought back to life
pamper is the best deception
Carlos F. de Midas of W Hartford respondió el 03/08/2022 04:55 AM

We are happy to hear about your great experiece with us.
Thank you,
Carlos 

Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
KW
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KAREN W.
Weatogue, CT
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2022
cliente verificadoCliente Verificado
10
Excellent
Carlos is the best ! He was able to orchestrate the repair of my car with a dedicated effort of reassurance and the responsibility of making sure my car was safe to drive . I drive for a living 15 to 20 hours a day my life and pay check depend on my mechanic taking good car of me ! Thanks Carlos !
Carlos F. de Midas of W Hartford respondió el 03/07/2022 05:47 AM

Thank you for your business with us. We are verry happy about your great experience with us.
Thank you,
Carlos

Empleados con los que trabajó
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Carlos Feliciano
Shop Manager
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Sonia Lorenzo
Service Advisor
Cliente verificado
Hartford, CT
2011 Dodge RAM 1500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2022
cliente verificadoCliente Verificado
10
oil change
my experience at this location was very pleasant and professional.
Carlos F. de Midas of W Hartford respondió el 03/01/2022 04:28 AM

We are happy that you had a great experience!!
Thank you,
Carlos

Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
Cliente verificado
Hartford, CT
2000 Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2022
cliente verificadoCliente Verificado
10
Just went for a tire
Got the job done quick
Carlos F. de Midas of W Hartford respondió el 02/21/2022 05:28 AM

We are happy to heare about your great experianse and want to thank you for your business. 
Thank you,
Carlos

Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
JG
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JOSHUA G.
Newington, CT
2013 Subaru Outback
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/18/2022
cliente verificadoCliente Verificado
5
I did not go here
Was I billed? I received a thank you message for using your service. I did not use this company ever.
Carlos F. de Midas of W Hartford respondió el 02/21/2022 05:32 AM

We apologize about the inconvenience. It seems like we had the wrong email address for our customer.

Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
SP
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SAMUEL P.
Hartford, CT
2003 Acura CL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/11/2022
cliente verificadoCliente Verificado
2
I guess since I got what was owed to me nobody felt a need to show me a print out sheet.. if you think it's bull check my name and if I signed off on it
I was told they were trying to be better but I feel I gotta stay on their tails to get stuff right. I just got my oil change and I know not to expect too much from them
Carlos F. de Midas of W Hartford respondió el 02/14/2022 05:37 AM

I apologies about your inconvinience. We are running a new system and no longer are using courtesy check forms. Everything  is done electronicly and is the reason you didn't get one. 

Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
EW
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ELAINE W.
Hartford, CT
2010 Buick LaCrosse
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/10/2022
cliente verificadoCliente Verificado
9
Professional and courteous.
Fast service and professional.
Carlos F. de Midas of W Hartford respondió el 02/10/2022 01:31 PM

We are happy you had a great experience!

Thank you,
Carlos

Empleados con los que trabajó
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Sonia Lorenzo
Service Advisor
Mostrando todos 15 Reseña
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