avatar

Shawn Campbell

Manager
"Do it right the first time!"
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(147 reviews)
89

IS
gravatar
Ian S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/03/2024
cliente verificadoCliente Verificado
10
Excellent as always
Per the norm, the guys took care of me on short notice. Always pro always trustworthy.

Thank you, Tom Shawn, and the rest of the crew
Shawn C., Manager de Everything Euro respondió el 11/04/2024 06:41 AM

We appreciate your feedback and are delighted to hear that our team has consistently provided you with prompt and professional service. It sounds like our crew has earned your trust, which is no small feat! We’ll make sure to pass along your kind words to Tom, Shawn, and the rest of the team. Here’s to more smooth sailing with us in the future!

Empleados con los que trabajó

Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/31/2024
cliente verificadoCliente Verificado
4
Very Expensive
The car's own service provider charged twice as much as the company
Empleados con los que trabajó

RO
gravatar
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/29/2024
cliente verificadoCliente Verificado
10
Everything completed as requested.
I really trust the folks at Everything Euro. Time and again they complete the work as requested, make great recommendations as to future service needs, and finish their work on time and as agreed to prior to the appointment. All service work for my Porsche and my VW Touareg is performed at Everything Euro.
Shawn C., Manager de Everything Euro respondió el 10/29/2024 08:21 AM

We appreciate your trust in Everything Euro! It's fantastic to hear that our team consistently meets your expectations and provides solid recommendations. We're always here to keep your Porsche and VW Touareg in tip-top shape, and it seems like we've got the right routine going. Here's to many more smoothly completed services together—without any mysterious maintenance hiccups!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2024
cliente verificadoCliente Verificado
10
Best in the business
If you have ever wondered, who can I trust, who will actually do the work, who will be there when something goes wrong, you have your answer. Best service and techs in the business and the only folks I know I can trust to do it right the first time.
Shawn C., Manager de Everything Euro respondió el 10/28/2024 06:06 AM

We appreciate your vote of confidence; it seems we’ve officially earned our “trustworthy superhero” capes! Your endorsement means the world to us.

Empleados con los que trabajó

JH
gravatar
Josh H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2024
cliente verificadoCliente Verificado
10
Customized Q5 repair
Expertly tailored service for an issue with a relatively rare option in my vehicle. EE is one of the few shops, if not the only shop, in the state with access to the resource to perfectly complete this repair.
Shawn C., Manager de Everything Euro respondió el 10/22/2024 12:31 PM

We're really glad to hear that you found our service expertly tailored to meet your vehicle's needs! It's always a treat to tackle unique challenges, especially when it involves those rare options. Our team takes pride in being the go-to spot for such specialized repairs. If you've got more rare options up your sleeve or run into any other car...nundrums, we're here and ready to tackle them head-on. Happy driving!

Empleados con los que trabajó

DM
gravatar
David M.
Bermuda Run, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2024
cliente verificadoCliente Verificado
10
Schedule Appointment Success
Routine scheduled appointment for my drive to Texas. Car was thoroughly checked over and flushed topped off. Was very satisfied with my Service as usual.
Shawn C., Manager de Everything Euro respondió el 10/17/2024 07:14 AM

We appreciate your feedback and are delighted to hear that your routine appointment went smoothly. It sounds like your car received the royal treatment it deserves before the journey to Texas. Keeping everything topped off and flushed is very important, and it's great to know you left satisfied—just like a well-maintained engine should be! Safe travels, and may the open road be kind to you!

Empleados con los que trabajó

TM
gravatar
Tony M.
Pilot Mountain, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2024
cliente verificadoCliente Verificado
10
APR+ tune
Shawn informed me that there was a tune available for my SQ7 and even had an APR technician on the phone to assist since the installation was a bit tricky. The tune really brought the vehicle to life.
Shawn C., Manager de Everything Euro respondió el 10/14/2024 07:56 AM

We're glad to hear that the tune turned your SQ7 into a real performer! It sounds like Shawn went above and beyond to ensure everything was just right, even with a little help from an APR technician. That's teamwork at its finest! If you have any more upgrades in mind, you know where to find us. Happy driving!

Empleados con los que trabajó

DI
gravatar
Domingo I.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2024
cliente verificadoCliente Verificado
10
All my cars go here, so should yours
So my MiniCooper, BMW X3, and my Audi S5 all exclusively get serviced at EE. Fair warning, you get great service, and great pricing (that’s why I don’t go anywhere else) but they have a limited number of techs (especially Mini) so sometimes there is a delay in getting work done. That being said, they are great communicators and I am happy to trade quality and pricing for longer scheduling times.

Bottom line, I recommend them with no reservation and I have been busing them for over 5 years now
Shawn C., Manager de Everything Euro respondió el 10/14/2024 07:07 AM

We appreciate your loyalty and are glad to hear you’ve entrusted your MiniCooper, BMW X3, and Audi S5 to us for over five years. It’s great to know that our service and pricing have kept you coming back, even if sometimes we feel like we’re juggling cats when it comes to scheduling. Your patience and understanding mean a lot, and we’re always here to keep the lines of communication open. Thanks for the recommendation; it’s like music to our ears!

Empleados con los que trabajó

Cliente verificado
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/04/2024
cliente verificadoCliente Verificado
4
Good Techs, Lacking Communication
The technician did a great job with the detail in the work. The use of the online approvals makes it easy but was never called during the visit. The detail is okay if you have a little knowledge of vehicles but the Service Writer never spoke to me unless I called. The return messages if I messaged were not quick.
Shawn C., Manager de Everything Euro respondió el 10/07/2024 05:57 AM

We appreciate your feedback and are glad to hear that the technician provided a detailed service. It's always fantastic when the work is done well. However, we recognize that communication is key in making the experience smoother, and it seems we might have dropped the ball on that front. We'll definitely take your comments about the Service Writer and response times to heart, as we strive for nothing less than seamless interactions. Thanks for sharing your thoughts; they're as valuable to us as a well-oiled engine!

Empleados con los que trabajó

CN
gravatar
Charles N.
Elkin, NC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/04/2024
cliente verificadoCliente Verificado
8
stage 1 apr
Had stage 1 apr tune put on my mk6 golfr. They were quick and thorough and entertained me while I talked their ears off and asked questions. Good people. Calm, chill vibe.
Shawn C., Manager de Everything Euro respondió el 10/07/2024 05:56 AM

It's always great to hear when our customers have a good experience—especially when they keep us on our toes with their questions! We're glad you found us quick and thorough; we aim to be as engaging as we are efficient. Your MK6 GolfR is in great hands, and we appreciate you taking the time to share your thoughts. If you have any more questions or just want to chat about cars, you know where to find us!

Empleados con los que trabajó

JM
gravatar
Jason M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2024
cliente verificadoCliente Verificado
10
Excellent as always
Took my Q7 in for replacement of a bad part replaced earlier this year; EE continues to be as professional as ever.
Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2024
cliente verificadoCliente Verificado
10
Great folks. Great knowledge. Great experience
Great folks. Great knowledge. Great experience
Shawn C., Manager de Everything Euro respondió el 10/01/2024 09:09 AM

We're really glad to hear you had such a positive experience with us! It sounds like you encountered our team at their finest, ready to share their passion and knowledge. We appreciate you taking the time to share your thoughts and look forward to providing more great experiences in the future.

Empleados con los que trabajó

BD
gravatar
Brenda D.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2024
cliente verificadoCliente Verificado
10
Made an appt and was out within a coupleOf hours.
Shawn and his guys always do a great job and keep us updated!
Shawn C., Manager de Everything Euro respondió el 09/30/2024 06:28 AM

We're glad to hear that Shawn and his team have made such a great impression! Keeping you in the loop is all part of the package—no one likes surprises (unless we're talking about pizza deliveries, of course). Your feedback means a lot to us!

Empleados con los que trabajó

RV
gravatar
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2024
cliente verificadoCliente Verificado
10
Great service!
The service was great as usual and everyone was very courteous. They provided a shuttle service and my work was done quickly!

I've been a loyal customer for over three years.
Shawn C., Manager de Everything Euro respondió el 09/26/2024 06:24 AM

We appreciate you taking the time to share your experience! It’s fantastic to hear that our service and courtesy have consistently met your expectations. Our shuttle service is like the fairy godmother of convenience, making everything a bit easier. Your loyalty over the past three years is truly valued, and we are delighted to have you as part of our community. Here’s to many more years of great service and speedy results!

Empleados con los que trabajó

PB
gravatar
Phillip J. B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2024
cliente verificadoCliente Verificado
10
C7 S6 Gets New Shoes
My C7 S6 had a set of 20-inch Staggered Rohana's in gold/bronze on it when I got it. They are a bit too gang star for me to be honest. Everything Euro sold me a square set of Niche 20-inch to put me back on Banker's row. The look and ride quality improved 100%.
Shawn C., Manager de Everything Euro respondió el 09/13/2024 09:14 AM

It's fantastic to hear that the new square set of Niche wheels has transformed your ride into something more suited to your style. We totally get that sometimes the flashy look doesn't fit everyone's vibe. We're happy to help you get back on "Banker's row" — now that's a classy upgrade! Here's to improved look and ride quality; may every drive feel as smooth as a banker’s negotiation!


GB
gravatar
Gardner B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/07/2024
cliente verificadoCliente Verificado
10
I’ll be back.
And, no, I’m not quoting Arnold. It was my first time at EE. I will be back! I’ve found my place for my car. Thank you!!
Shawn C., Manager de Everything Euro respondió el 09/09/2024 06:38 AM

We're delighted to hear that you've found your car's new favorite spot! Your enthusiasm has us feeling rather honored, and we promise we won't quote any action heroes—unless, of course, it's part of our next big ad campaign. Looking forward to welcoming you back for round two!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2024
cliente verificadoCliente Verificado
10
Wonderful and professional work
I’ve been bringing my car to these guys and gals for about 2-3 years and It’s been exceptional every time. Whether it’s performance parts or regular maintenance/repair. The wonderful there always point you in the right direction.
Empleados con los que trabajó

KB
gravatar
Kevin B.
Winston Salem, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2024
cliente verificadoCliente Verificado
10
Good thorough service
Great review of my car after routine maintenace.
Empleados con los que trabajó

RM
gravatar
Ryan M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2024
cliente verificadoCliente Verificado
10
Everything Euro has excellently maintained my Audi A5 Premium Plus Quattro Cabriolet since 2017
I have always had confidence in their abilities, experience and Knowledge. They do things the eight way the first time ...
Shawn C., Manager de Everything Euro respondió el 08/29/2024 08:17 AM

We're delighted to hear about your confidence in our team! It sounds like we've passed the test of doing things the right way on the first go—because who has the time for do-overs? Your acknowledgment of our abilities and knowledge really keeps us motivated to maintain our high standards. We're always here, ready to tackle your next project with the same level of expertise!

Empleados con los que trabajó

Cliente verificado
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/28/2024
cliente verificadoCliente Verificado
10
Great Service, Work on Communication
Technicans did a great job, super easy to schedule and the shop-ware system is the coolest thing to use. I would have liked to have been reached out to know a few items: 1. Maintenance was delayed due to another car being finished. 2. the second of the heater hoses would not arrive and would not be changed this visit. I know it saves me money but the personal touch of a call would be better so I could see if I wanted to try and order the second hose while your techs are in the area. 3. I did not get a call when the car was finished. I called after reviewing the invoice on shopware. I only add this to challenge the team to not lose the personal connection with the customer as I had to reach out for updates about my vehicle.
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.