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SureCritic / Genesis Of Hickory / SEAN DEEMER
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SEAN DEEMER

Genesis Service Advisor
Genesis Of Hickory
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2 reviews)
69

Reseñas de SEAN DEEMER

GB
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Gage B.
Maiden, NC
2018 Genesis G80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Very good service. Every time I go I get my car back sooner than expected.
LORIE M., Customer Relations Manager de Genesis Of Hickory respondió el 12/29/2021 01:26 PM

Gage,
Thank you so much for taking time to rate Genesis of Hickory so highly on the Sure Critic survey! We appreciate and value our relationship with our Genesis clients and look forward to seeing you, especially on your next visit. 

Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420
Empleados con los que trabajó
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SEAN DEEMER
Genesis Service Advisor
DH
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Della H.
Hickory, NC
2021 Genesis Gv80
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/31/2021
cliente verificadoCliente Verificado
Categoría: Service
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
12/21/2021
0
Categoría: Service
Terrible Service
Instruments went crazy while driving to work. Pressed button for service was told they could send someone to get my car. THE NEXT DAY AT 8:30 am. Asked them if they wanted me to sleep all night in the car. Got the car back to the shop. They kept the car for a week and did not fix it. Said they did not know what was wrong with it. Showed pictures of the dash cluster.
LORIE M., Customer Relations Manager de Genesis Of Hickory respondió el 12/22/2021 07:19 AM

Della,
It appears there were several things happening at the same time, from the on line scheduling to the issue not being duplicated. We are striving to be here for you and stand in the gap. Please call me at your earliest convenience and allow me to assist you with resolution of your concerns.
Thank you,
Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 ext. 2256 
email: dmorgan@paramountauto.com

Empleados con los que trabajó
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SEAN DEEMER
Genesis Service Advisor
Mostrando todos 2 Reseña
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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