RY

ROGER YOUNG

Hyundai of St. Augustine

Calificación General

4.8

(1198 reviews)

85

Reseñas de ROGER YOUNG

PC

Peter C.

Saint Augustine, FL

2018 Hyundai Tucson

06/12/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

comfortable setting

fast and great service

short wait and great service

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/12/2018 05:22 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

Palm Coast, FL

2018 Hyundai Elantra

06/10/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

I am not from St Augustine but was in the area and needed service on my brand new Elantra. I brought it to Hyundai of St Augustine and every staff member was concerned and attentive, and made an effort to figure out what was going on with my car. After arriving for my appointment, I only waited about 45 minutes before the issue was resolved and I was back on the road, which is probably the quickest visit to any car service location I’ve ever had. Thanks to the entire service team for their compassion, understanding and speed.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/11/2018 01:38 PM

Thank you for taking the time to share your kind words with us and we hope you visit us again next time you are in town.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

Green Cove Springs, FL

2015 Hyundai Sonata

06/06/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Great service department

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/07/2018 07:43 AM

Thank you for sharing your experience with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

SK

Suellen K.

St. Augustine, FL

2017 Hyundai Sonata Hyb

06/06/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

friendly atmosphere and competent service

Good experience for first visit

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/06/2018 03:08 PM

Thank you for sharing your 1st service experience with us and welcome to our Hyundai of St Augustine family.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

SG

Sandy G.

Palm Coast, FL

2011 Hyundai Tucson

06/06/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Experience

Totally great service

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/06/2018 03:05 PM

Thank you for taking the time to share your service experience with us and your continued loyalty Hyundai of St Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

AS

Anna S.

Saint Augustine, FL

2017 Hyundai Tucson

06/06/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Regular maintenance

Everyone is always cheerful, polite, and respectful. Customer service is their priority.

Chocolate chip cookies are always a bonus!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/06/2018 09:59 AM

Thank you for sharing your service experience with us and we agree, the cookies are delicious.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

LW

Linda W.

Saint Augustine, FL

2013 Hyundai Accent

06/04/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

good service

I did not give a five star rating this time because I had to call them about my tires that were ordered. I had a previous cell phone number which I asked them to change and either they didn't change it or someone forgot to call me and it was on my initiative that I called them 3 days later to find the tires were in.
Then they couldn't get me in until the following week, not their best moment.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/04/2018 08:45 AM

Thank you for sharing your experience with us. Our apologies on not receiving a phone call regarding your tires. We will forward this to our parts manager to see what happened. We appreciate you bringing this to our attention.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

MM

Marion M.

Palm Coast, FL

2016 Hyundai Santa Fe S

06/01/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Promote , resonaby priced service .service people listen to your concerns & take time to answer questions-

Best service department of cars that I have purchased in Florida . Waiting room could use update ! Mm

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/01/2018 04:02 PM

Thank you for taking the time to share your kind words with us and your feedback.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

BE

Benny E.

Palatka, FL

2017 Hyundai Sonata

06/01/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Had a broken trunk latch. I called and was told to bring my Sonata right in. Technician did a great job ( he had to crawl in the trunk through the back seat).
Very pleased with S.A. Hyundai service dept.

This is my third Sonata. I'll most likely get a fourth!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/01/2018 01:32 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

BS

Bruce S.

Saint Augustine, FL

2017 Hyundai Ioniq Hybr

06/01/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

They make things work!

Every Time

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/01/2018 12:01 PM

We appreciate you sharing your kind words with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

VR

Velva R.

Saint Augustine, FL

2014 Hyundai Santa Fe S

05/31/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change and battery replace

Professional service and friendly

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/31/2018 12:43 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

GW

Glenn W.

Palm Coast, FL

2016 Hyundai Genesis

05/29/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

friendly service personnel

Everyone is friendly and very professional.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/29/2018 05:46 AM

We thank you for sharing your service experience with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

HH

Herbert H.

Palm Coast, FL

2016 Hyundai Genesis

05/28/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service experience

Not a fancy, expensive service department , but very efficient, friendly and knowledgeable.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/29/2018 05:46 AM

We thank you for sharing your service experience with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

JJ

John J.

Palm Coast, FL

2018 Hyundai Elantra

05/27/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

immediate attention

Went the extra mile (no pun intended) balanced air in all tires explained to us about the services provided.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/29/2018 05:38 AM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

Jacksonville, FL

2016 Hyundai Santa Fe S

05/26/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The employees

The service department is great!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/29/2018 05:37 AM

We appreciate you sharing your kind words with us and we are blessed to have such wonderful guests.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

BB

Beryl B.

St. Augustine, FL

2015 Hyundai Sonata

05/25/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

On Time and Simply ON

The sales and service is First Rate. Everything was ready when I arrived and they knew my name without me saying it.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/25/2018 09:03 AM

We appreciate you taking the time to share your service and sales experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

St. Augustine, FL

2014 Hyundai Santa Fe S

05/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very efficient

Have confidence in service department

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/21/2018 08:59 AM

We appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

RH

Richard H.

Palm Coast, FL

2018 Hyundai Ioniq Hybr

05/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

first service experience

I was greeted by smiling faces and left a satisfied customer

Recomendado

GIOVANNI R. de Hyundai of St. Augustine respondió el 05/16/2018 12:26 PM

Thank you for the sharing your service experience with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

PB

Patricia B.

St. Augustine, FL

2018 Hyundai Sonata

05/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great

I was impressed with quick service

Recomendado

GIOVANNI R. de Hyundai of St. Augustine respondió el 05/16/2018 07:20 AM

Thank you for the sharing your service experience with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

JJ

Julie J.

Saint Augustine, FL

2016 Hyundai Tucson

05/15/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Awesome Service

Roger is so helpful and keeps you informed about your vehicle’s repairs!!

Recomendado

GIOVANNI R. de Hyundai of St. Augustine respondió el 05/16/2018 07:19 AM

We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

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