RY

ROGER YOUNG

Hyundai of St. Augustine

Calificación General

4.8

(1198 reviews)

85

Reseñas de ROGER YOUNG

LH

Linda H.

St. Augustine, FL

2018 Hyundai Elantra

11/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good, reliable service

The service was on time, thorough, and didn’t take long.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/19/2018 05:38 AM

Thank you for taking the time to share your service experience with us. We are committed to exceeding your service expectations.
Happy Thanksgiving from all of us in Service and Parts.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

WM

William M.

Ponte Vedra, FL

2012 Hyundai Santa Fe

11/15/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Excellent

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/16/2018 06:01 AM

We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

WM

Wilbert M.

Palatka, FL

2017 Hyundai Santa Fe

11/12/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The Employees

Hyundai has work things out for us ??

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/12/2018 01:22 PM

We greatly appreciate you taking the time to share your service experience with us. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

RK

Ruth K.

Saint Augustine, FL

2017 Hyundai Elantra

11/08/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Knowledge of the employees in service dept

Friendly and extremely helpful information was given to me when I brought my car for service.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/08/2018 05:45 AM

Thank you for sharing your service experience with us and your kind words. We are committed to exceeding your service expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

WC

William C.

St. Augustine, FL

2013 Hyundai Veloster

11/06/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

I have been a customer at this facility for a couple years now. They have always been courteous and pleasant. This visit was a more expensive visit than my usual oil change, but they allowed me to combine a few coupons to save some money. I appreciate all the work that they do!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2018 01:05 PM

Thank you for taking the time to share your service experiences with us and the 5 star rating. We are truly blessed to have such wonderful guests.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

RD

Ronald D.

Interlachen, FL

2015 Hyundai Sonata

11/05/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

wonderful service advisors esp rodger

5 stars always

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2018 05:30 AM

Thank you for sharing your kind words with us and the 5 star rating. Roger enjoys hearing how he is doing.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

Ponte Vedra, FL

2018 Hyundai Elantra

11/04/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

The service is always excellent. The appointment is always on time, the service tech is wonderful.
A pleasant experience.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/05/2018 06:13 AM

We appreciate you sharing your service experience with us and the 5 star rating.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

PA

Paul A.

St. Augustine, FL

2016 Hyundai Sonata

11/02/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good people who deliver on quality service.

Dealership is excellent I would be happy to do business with them again but never with another Hyundai. They are not supported by Hyundai of North America to resolve significant issues like my engine problems that are documented and many customers are dealing with day in and day out.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/05/2018 06:05 AM

Thank you for sharing your service experience with us.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

MB

Michael B.

St. Augustine, FL

2012 Hyundai Genesis

11/02/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

make things right

I was pleased with the service. The service conciere told me they were having an issue with correcting my passenger side mirror. When i pushed the button it would not fold in. He came back about 10-15 minutes later and said it was fixed. I took this survey because i had an issue about six months ago with service. I wrote a not so nice review and got a call back from the service manager. Told the service manager my concern and after reviewing my service logs and verbalizing my concern the service manager agreed that i did have an issue and compensated me accordingly. Yes, i am pleased with the service. Especially their ability to make things right.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/05/2018 06:08 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

CH

Charles H.

Saint Augustine, FL

2018 Hyundai Elantra

11/02/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

All friendly employees.

Great customer service.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/02/2018 02:42 PM

We appreciate you taking the time to share your kind words with us. We are committed to exceeding your service expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

DM

Diane M.

Saint Augustine, FL

2013 Hyundai Azera

11/02/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service , very polite.

Love my Hyundai and I love their service in St Augustine.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/02/2018 02:40 PM

Thank you for sharing your service experience with us and the 5 star rating. Our service team enjoys reading how they are doing.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

LA

Linda A.

Palm Coast, FL

2010 Hyundai Santa Fe

11/02/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Best Dealership

I have complete confidence in the ability and honesty of the St. Augustine Hyundai Service Dept. and would not ever consider taking my 8 year old Santa Fe any place else.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/02/2018 02:39 PM

We greatly appreciate you taking the time to share your service experience with us. We are blessed to have such wonderful guests.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

ET

Ellen T.

Jacksonville, FL

2017 Hyundai Santa Fe S

11/02/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Loss of Oil, Squeaking noise inside car

I have been losing oil from my car for 2-3 months. I have been out of state, but the problem could not be found at the dealership. I took my car to St. Augustine, FL dealership and they found and corrected the problem that day. The main focus of the visit was the oil loss, but I have had a problem with a squeaking noise inside my car for over a year, but no one at either dealership has been able to find it. I know this is a difficult problem to resolve, but it does make me consider another type of vehicle with my next purchase. I have had this Santa FE evaluated about 5-6 times for the noise.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/02/2018 08:56 AM

Thank you for sharing your service experience with us and the 5 star rating.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

CG

Carol G.

Palm Coast, FL

2014 Hyundai Santa Fe S

11/01/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer service!

Did a thorough inspection of ny vehicle. Made recommendations about future needs, but did not try to talk me into having something done that could wait.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/01/2018 05:58 AM

We appreciate you taking the time to share your service experience with us and the 5 star rating.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

DM

David M.

St. Augustine, FL

2017 Hyundai Santa Fe S

10/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service

They really listen!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/30/2018 12:00 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

HG

Harry G.

Flagler Beach, FL

2018 Hyundai Sonata

10/29/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

TOTALLY EXCELLENT SERVICE

I have purchased 5 new cars from Hyundai of Saint Augustine, and am completely satisfied. Both the sales and service department are courteous and professional.

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 10/29/2018 02:39 PM

Thank you for sharing your kind thoughts with us
and for the 5 star rating.

Empleados con los que trabajó

Cliente verificado

St. Augustine, FL

2010 Hyundai Santa Fe

10/28/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Usually prompt, courteous service.

See above.

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 10/29/2018 06:28 AM

Thank you for sharing your service experience with us
and for the 5 star rating.

Empleados con los que trabajó

WM

Wilbert M.

Palatka, FL

2017 Hyundai Santa Fe

ReScore Reseña™

10/24/2018

Cliente Verificado

Categoría: Service

The Gentleman that sold us the automobile the service manager

The Salesman and Service Manager were friendly

Recomendado

Empleados con los que trabajó

Cliente verificado

Palm Coast, FL

2018 Hyundai Kona

10/23/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Straight forward

Their service department is quick and efficient. Also they are straight forward with you unlike other places that try to push services that you do not need.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/23/2018 10:37 AM

Thank you for taking the time to share your service experience with us and the 5 star rating.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

VF

Vincent F.

St. Augustine, FL

2013 Hyundai Genesis

10/21/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always A Great Visit!

Always a first-class experience here. Service done was exactly what was expected, no surprises. Checked-in, car-side, very quickly upon arrival. Routine maintenance visit, so all went without incident. Fluids topped off, and car wash too! Great visit!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/22/2018 06:21 AM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Mostrando Reseña 421 - 440 de 1224 en total

Las siguientes reseñas están pendientes de verificación, no se recomiendan actualmente, o han sido marcadas por violar nuestra Política de Reseñas.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.