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SureCritic / Ken Ganley Hyundai Norwalk / Rudy Martinez
RM

Rudy Martinez

Ken Ganley Hyundai Norwalk
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(25 reviews)
95

Reseñas de Rudy Martinez

Cliente verificado
Willard, OH
2022 Hyundai Venue
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Ken Ganley Hyundia
Very Good Service !!!
Empleados con los que trabajó
VV
VICTOR VILCHEZ
AM
ADRIANA V MORALES
RM
Rudy Martinez
TS
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Thomas S.
Milan, OH
2022 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Thomas S.
Gary Grow was our salesperson and he was awesome. The whole process went really smooth
Empleados con los que trabajó
VV
VICTOR VILCHEZ
GG
GARY V GROW
RM
Rudy Martinez
MB
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Melissa B.
Norwalk, OH
2022 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Helpful and polite
Upon chatting with a salesperson on the website, Josh contacted me immediately when an Elantra arrived at the dealership. He was very helpful and polite without being pushy. He and his team took care of everything, including guiding us through how to set up and use Bluelink/Android Auto.
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 03/30/2022 12:44 PM

We appreciate your positive review about your recent experience with us!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
AM
ADRIANA V MORALES
RM
Rudy Martinez
RS
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Richard S.
Norwalk, OH
2022 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Very pleasant experience
Our agent Sam Moralas was extremely helpful in choosing the right vehicle to fit our needs. Since we were going down from two cars to one there was a little more work involved and it needed to be equipped to suit both drivers. Could not be happier with our new vehicle and Sam was very thorough in explaining all the options.
Empleados con los que trabajó
VV
VICTOR VILCHEZ
AM
ADRIANA V MORALES
RM
Rudy Martinez
ES
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Edward S.
Lorain, OH
2022 Hyundai Venue
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2021
cliente verificadoCliente Verificado
9
Categoría: Sales
Service and deal was painless
2car from ganley in 2years . I hate Haggling over cars told them this was in and out 45 minutes next day paperwork was done in less than 37 minutes I definitely would go back again. My sales person Sam was Excellent
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 01/03/2022 01:00 PM

Hi Edward,
Thank you for the Review

Empleados con los que trabajó
VV
VICTOR VILCHEZ
AM
ADRIANA V MORALES
RM
Rudy Martinez
JP
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Jennifer P.
Sandusky, OH
2022 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
So Glad I Made the Switch from Nissan
I've been a loyal Nissan owner for many years but my last Murano just didn't have the features I was looking for. I am so glad I made the change to the Hyundai Tucson, it has everything I want & so much more. Gary Grow did an excellent job of getting me the deal I wanted in the price range I needed!
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 01/03/2022 01:08 PM

Hi Jennifer,
Congrats on your new car, thank you for the review and sharing your experience with us!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
GG
GARY V GROW
RM
Rudy Martinez
MB
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Mark B.
Sandusky, OH
2022 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
2022 Hyundai Sonata SEL PLUS
It is a Beautiful Sedan , very Hi tech !!!
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 01/03/2022 01:08 PM

Hi Mark,
Congrats on your new car, thank you for the review!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
JF
JONATHON FRALEY
RM
Rudy Martinez
PC
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Paulette C.
Berea, OH
2022 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
The Best Hyundai Dealership
Everything about my leasing experience at Ken Ganley Hyundai Norwalk was excellent. The entire staff is knowledgeable, courteous and thorough. From finding the vehicle that fits your wants, needs and budget was exceptional. Love my new 2022 Hyundai Sonata.
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 01/03/2022 01:05 PM

Hi Paulette,
Congrats on your new Sonata, thank you for the review and sharing your experience with us!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
JF
JONATHON FRALEY
RM
Rudy Martinez
RT
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Robert T.
Willard, OH
2022 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
1st time Hyundai owner and very satisfied
Quick and simple buying experience as Gary Grow did a fantastic job in getting me a deal on my 2022 Santa Fe which has so many cool safety features as I'm very pleased and a proud owner. I wasn't even planning of buying anything until I saw in person my Santa Fe and how amazing it look sitting in the show room. I'm glad I decided to stop in as I couldn't believe I left knowing that I was going to be driving such an amazing SUV
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 01/03/2022 01:06 PM

Hi Robert,
Congrats on your new car, thank you for the review and sharing your experience with us!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
GG
GARY V GROW
RM
Rudy Martinez
TJ
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Tina J.
Sylvania, OH
2022 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Wonderful buying experience
I am quite appreciative of the buying experience at Ken Ganley Hyundai, Norwalk. The entire buying experience was wonderful. I was searching for a vehicle online. I had a positive interaction with two people via the website. The salesman, Gary Grow, met us immediately and was quite knowledgeable, professional, and friendly. He immediately put my wife at ease which is of note as she does not enjoy car shopping. Everyone we worked with and came in contact with at Ken Ganley Hyundai made us feel at home. Cannot imagine a better car buying experience! Strongest recommendation!
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 01/03/2022 01:15 PM

Hi Tina,
Congrats on your new car, thank you for the review and sharing your experience with us!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
GG
GARY V GROW
RM
Rudy Martinez
Columbus, OH
2022 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Candy was great and I love my car. I couldn't be more happy with Ken Ganley.
I wasn't even really planning on buying a car until I saw the Elantra, even then I wasn't sure I was going to do it, but Candance made me feel comfortable through-out the purchasing process and really helped me out with the process of me buying my first new car.

Overall great place to buy a new car.
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/23/2021
0
Categoría: Sales
Ken Ganley Hyundai Norwalk is Great, Hyundai sends too much spam to my email for me to care.
Ken Ganley Hyundai Norwalk is great, not issues there. Used part of the dealer sucks though.

Hyundai wanted me to fill out the survey so bad so, there ya go.
Rudy M. de Ken Ganley Hyundai Norwalk respondió el 10/25/2021 03:43 PM

FOLLOW UP WITH CUSTOMER FOR RESCORE

Empleados con los que trabajó
VV
VICTOR VILCHEZ
CF
CANDACE FLYNN
RM
Rudy Martinez
PS
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Pamela S.
Willard, OH
2022 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great experience
Sam Morales made processing my new car lease effortless. She communicated well each step and couldn't be more happy with the process.
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 10/23/2021 08:12 AM

Hi Pamela,

Thank you for your business and the 5 Stars!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
AM
ADRIANA V MORALES
RM
Rudy Martinez
JB
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Joseph B.
Mansfield, OH
2021 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/12/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Amazing Sales Experience
I have purchased 2 new Hyundai’s from Ken Ganley, and my mother has purchased 1.

It’s always a pleasure to work with Jon Fraley… he is very personable and makes you feel like family, and puts you first!

The rest of the staff at Ken Ganley is always friendly as well, including the finance department and the service department… and the purchase process has always been completed quickly, without a hitch!
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 10/14/2021 01:41 PM

Hi Joseph,

Thank you for your Business and the 5 stars!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
GG
GARY V GROW
RM
Rudy Martinez
Cliente verificado
Norwalk, OH
2022 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/28/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great Staff, Great Experience
Zach was wonderful and his team made the experience all the better. Didn’t feel pressured and felt they truly wanted to help
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 10/14/2021 01:39 PM

Hi cortney,

Thank you for your Business and the 5 stars!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
GG
GARY V GROW
RM
Rudy Martinez
TC
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Tracy C.
Fremont, OH
2021 Hyundai Venue
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Salesman
Gary grow did an exceptional job explaining the lease vs buying. He was very knowledgeable and friendly
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 08/25/2021 01:56 PM

Thank you Tracy for the 5 starts!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
GG
GARY V GROW
RM
Rudy Martinez
Cliente verificado
Wakeman, OH
2021 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great!
Was very happy with our salesman, Gary! Had a great experience & will go back when buying our next car!!!
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 08/18/2021 11:05 AM

Thank you for the 5 stars, We really appreciate your business!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
GG
GARY V GROW
RM
Rudy Martinez
VB
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Vicki B.
Sandusky, OH
2022 Hyundai Tucson Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Vicki B.
Excellent service and sales team! My sales rep, Jonathan Farley is the best.
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 08/18/2021 11:06 AM

Thank you for the 5 stars Vicki We really appreciate your business!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
JF
JONATHON FRALEY
RM
Rudy Martinez
EF
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Erin F.
Willard, OH
2021 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/21/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great Service,Great people
Service was great,simple and no headaches made purchasing a car enjoyable,will definitely be going back.
Recomendado
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 08/30/2021 07:01 AM

Hi Erin, 

Thank you for Your Business!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
CF
CANDACE FLYNN
RM
Rudy Martinez
GH
gravatar
Gloria H.
Norwalk, OH
2021 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/21/2021
cliente verificadoCliente Verificado
Categoría: Sales
No pressure sales!
Best overall experience at buying a new car! I felt like they really cared about me as a person. Sam Morales was amazing! She was very helpful and made the process painless. Will definitely go back.
Recomendado
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 08/30/2021 07:02 AM

Hi Gloria,

Thank you for the 5 stars!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
AM
ADRIANA V MORALES
RM
Rudy Martinez
SS
gravatar
Sue S.
Bucyrus, OH
2021 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2021
cliente verificadoCliente Verificado
Categoría: Sales
Ease of dealing and Amy makes servicing in her dept. great and easy
Always enjoy our communication with Jonathan Fraley, whom we've have dealt with for the 7yrs, Thanks, Jon
Recomendado
VICTOR V. de Ken Ganley Hyundai Norwalk respondió el 07/15/2021 01:41 PM

Thank you Sue for your business and the 5 stars!

Empleados con los que trabajó
VV
VICTOR VILCHEZ
JF
JONATHON FRALEY
RM
Rudy Martinez
Mostrando Reseña 1 - 20 de 25 en total
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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