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ROBERT BINKLEY

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(267 reviews)
85

GB
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Geza B.
Hacienda Heights, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Review
So far the work on my 230K+ mile Hyundai has been excellent; looking forward to keeping it for a long time to come.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 12/21/2016 03:40 PM

Thank you for being a part of the Hyundai family and thank you for the time you took to share your experience.
 

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Empleados con los que trabajó

JR
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Jesus R.
Hawthorne, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
I'm still impressed by the level of professionalism that Puente Hills Hyundai gives its customers. Five Stars
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 12/14/2016 02:28 PM

I happy that you received such professional service from Micah and that you took the time to share that experience. Thank you for your kind words and your continued patronage.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Empleados con los que trabajó

RC
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Robert C.
Hacienda Heights, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Friendly, knowledgeable, and polite.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 12/09/2016 03:35 PM

Hi Robert.
Thank you for taking the time to write your review.
we appreciate your business and the kind words.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Empleados con los que trabajó

JB
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Jaqueline B.
Anaheim, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing dealer!!
Definitely a returning customer
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 11/29/2016 03:31 PM

Thank you for taking the time to rate Bert with 5 stars.
I'm happy to hear about your last service visit as well as your sales experience. We take pride and work extremely hard to provide excellence to our customers. We thank you for your continued relationship.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Empleados con los que trabajó

LM
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Leo M.
Pico Rivera, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service rating
service..very helpful people
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 11/23/2016 08:52 AM

Thank you for taking the time to rate Gary 5 stars.
I'm happy to hear about he was both fast and friendly.
We take pride and work extremely hard to provide excellence to our customers. We thank you for your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

Cliente verificado
Monterey Park, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
ALWAYS A WONDERFUL EXPERIENCE
I really like Puente Hills Hyundai because they don't pressure me to do what they recommend. They work within my budget, so far I have not gotten ripped off because they have been fair and honest. I would definitely recommend. I've been to other Hyundai dealers and I won't bash those dealers on here but I will say I will make the drive to Puente Hills because the other Hyundai dealerships I have been do seriously DO NOT COMPARE. And if you have an issue the Service Manager really takes the time to listen and will actually spend time with you on the phone and try to come to a solution. So, I would for sure recommend. This review is coming from someone who is very hard to please...lol...so for me to write a good review and recommend a place show I actually trust them and think others will too.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 11/22/2016 02:11 PM

I read your review twice just to be sure I got it all. I cannot begin to thank you enough for your compliments, for the time you took to share these comments and just for allowing us to be your servicing dealer. It is our pleasure to be here for you and we hope we can continue our relationship for as long as you will allow. Thank you so much for your positive comments and thank you again for being part of our PH Hyundai family.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

RT
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Rosa T.
Ontario, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Clean place
Thanks 4 everything
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 11/21/2016 09:33 PM

We want to thank you for servicing with us and for taking the time to rate your service. We appreciate your 5 star review and look forward to servicing your vehicle in the future.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

OC
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Orlando C.
Rch Cucamonga, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Orlando
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 11/21/2016 11:15 AM

Thank you for your 5 star review of Micah. We appreciate your business and look forward to seeing you in the future.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

Cliente verificado
Beaumont, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
They were courteous and took great care of me
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 11/20/2016 08:06 PM

Glad to hear Micah took good care of you and was courteous. We look forward to a continued relationship . 

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

RM
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Ronald M.
Chino Hills, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Customer services is excellent.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 11/13/2016 01:17 PM

Thank you for your review. We value each guests feedback and thank you for taking time to share that.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

JR
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Joseph R.
Walnut, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/10/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Greeted immediately, quick friendly service.
Excellent experience.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 11/11/2016 09:14 AM

Thank you for sharing your feedback on the experience you received here at Puente Hills Hyundai. It is our goal to ensure you have a 5 star experience and I am glad Micah and our team was able to provide that to you.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

Cliente verificado
Diamond Bar, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
wonderful staff
love this place
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 11/02/2016 10:00 AM

Thank you for being a part of the Hyundai family and thank you for the time you took to share your experience. Your kind words about the staff and the dealer are greatly appreciated. Thank you for allowing us to service your vehicle.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Re-flash instrument cluster
Re-flash was completed in less than a hour and my car was returned with a car wash
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 11/02/2016 09:57 AM

As a valued guest we appreciate your feedback and thank you for taking the time to share it with us. It was a pleasure being able to service your vehicle. We are happy we were able to get your service completed in a timely manner.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

RB
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Rosalie B.
Walnut, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The PEOPLE at Puente Hills Hyundai really care.
The people who work at Puente Hills are courteous, friendly and care about providing great customer service. That makes for a win win experience for both customer and Hyundai personnel.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 10/28/2016 02:08 PM

I can't begin to tell you how much we appreciate such kind remarks about the people here. We try to do our best to provide each guest with a genuine experience and I can see that was done for you. Thank you so much for your encouraging words and I hope we continue a relationship with you and your vehicle.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

DE
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Dennis E.
Baldwin Park, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/21/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good amenities in waiting area
Service completed within time, as told.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 10/24/2016 09:52 AM

Thank your for your feedback. We will make sure our IT person takes care of that computer for you and our other customers. Thank you again for taking time out of your day to provide us with such kind words

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

Cliente verificado
West Covina, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/21/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Yes
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 10/24/2016 10:54 AM

Thank you for taking the time to provide us with feedback on your most recent visit. It is my hope that on your next visit we will be able to provide you with a 5 star experience.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

TF
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Tracy F.
Baldwin Park, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
envirment
well done
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 10/17/2016 02:28 PM

Thank you for taking the time to provide us with a 5 star review.  It is good to hear that Bert was able to provide you with excellent customer service. We look forward to a being your service facility.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

WL
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Woo L.
Diamond Bar, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/16/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
first service
everything was good
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 10/17/2016 02:31 PM

Thank you for providing us your feedback for your service. It is always our goal to provide our guests with a 5 star experience. If you have time I would welcome any feedback you may be able to provide based on your most recent 4 star experience in order to ensure your next visit is a 5 star experience. My email is levitp@phhyundai.com.
Thank you!

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

PW
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Philip W.
Whittier, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/15/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thank You
what makes this place great is they are always willing to work with your situation thank you
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 10/17/2016 02:14 PM

It is our pleasure to be able to assist you in any way possible with your vehicle needs. I am glad to see that Yessi has consistantly been able to ensure your visits are to your liking. Thank you for taking time out of your day to provide us with your feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

MU
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Mariana U.
El Monte, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/12/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great workers, quick and friendly
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 10/13/2016 11:39 AM

Thank you for your kind words. Thank you for the compliment on our staff. It is our goal to ensure each customer receives friendly and efficent service. I am glad Gary and everyone else you encountered were able to provide that treatment to you.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.