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SureCritic / Concesionario Hyundai / Tamiami Hyundai / PAUL LOUIS NIEMIEC
PN

PAUL LOUIS NIEMIEC

Tamiami Hyundai
Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(1091 reviews)
69

Reseñas de PAUL LOUIS NIEMIEC

GK
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Gregory K.
Naples, FL
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Timely service
In and out faster than expected. Professional , friendly staff.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/19/2018 08:01 AM

Thank you for our review! And we are making a few process changes to assist with wait times, we hope to impress you on your next visit. 

Christian Marimon
Assistant Manager

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
TE
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Thomas E.
Ave Maria, FL
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Surprise
Nice clean and friendly. Sever waiting rooms and hot coffee. They keep you informed. Get you pricing in advance. You can get a surprised.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/17/2018 07:57 AM

Thank you for taking the time to complete our review.

Chrisitan Marimon
Assitant Manager

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
AL
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Aura L.
Naples, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Car Service
The service was great and the staff super friendly..
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/16/2018 01:17 PM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Christian Marimon
Assistant Manager

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
LM
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Linda M.
Naples, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast service
I didn't have an appointment, but my tire light was on. They got me right in an found I had two tires with nails in them. Patched the tires and I was on my way.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/16/2018 01:17 PM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Christian Marimon
Assistant Manager

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
JM
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Jim M.
Naples, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellent service
service was outstanding and employees were very helpful and friendly; facilities were the best that I have seen in any dealership in my 62 years of car buying
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/15/2018 12:25 PM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Christian Marimon
Assistant Manager

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
JD
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Jacqueline D.
Naples, FL
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Custimer Service
This is the second vehicle that I have purchased from Hyundai. I think that the product is excellent and I’m proud and happy that I am driving such a beautiful vehicle but the real deal breaker is the excellent customer service that I received from my salesman and the finance manager. I couldn’t have asked for better.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/15/2018 12:27 PM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Christian Marimon
Assistant Manager

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
Cliente verificado
Naples, FL
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great
great and timely job
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/15/2018 07:21 AM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Christian Marimon
Assistant Manager

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
MK
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Marilyn K.
Naples, FL
2013 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Excellent service and nice people. Everyone was very friendly. Will definitely use you again if need service
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/14/2018 01:15 PM

Thank you for our review! And we are making a few process changes to assist with wait times, we hope to impress you on your next visit. 

Christian Marimon
Assistant Manager

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
LS
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Linda S.
Naples, FL
2014 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Modern, clean and efficient
I feel the service is just as the title says, efficient. Also, waiting area is very clean and hosbitable by offering snacks and drinks while you wait.
Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 03/14/2018 04:32 AM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
Cliente verificado
Naples, FL
2017 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
no title
na
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/14/2018 07:38 AM

Thank you for our review! And we are making a few process changes to assist with wait times, we hope to impress you on your next visit. 

Christian Marimon
Assistant Manager

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
MB
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Margaret B.
Bonita Springs, FL
2018 Hyundai Elantra Gt
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
I would have opted for 100% synthetic oil if it was offered to me.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/14/2018 07:39 AM

Thank you for our review! And we are making a few process changes to assist with wait times, we hope to impress you on your next visit. 

Christian Marimon
Assistant Manager

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
Cliente verificado
Naples, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent dealership to have your Hyundai routine maintainence done.
Excellent service with great waiting room ammenities. Work done well and in a timely fashion.
Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 03/14/2018 04:33 AM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
HE
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Hannon E.
Bonita Springs, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Beef Jerkey
After having a tough time getting my car to start, I drove straight to Hyandai in Naples. I was greeted with warm smiles and humor. You can really tell that the staff respect each other and work well together. My warranty was honored without any fuss. All of my questions were answered immediately. I was then shown a fancy coffee machine and free snacks, including beef jerkey- my favorite! It really was the pot of gold at the end of my journey. Eating is something you forget about when in a crisis but seems to come rushing back as soon as it is resolved. I left Hyandai with a fixed car, warm heart, and full stomach! Thank you guys so much!
Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 03/14/2018 04:33 AM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
WC
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William C.
Bonita Springs, FL
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great
All around great
Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 03/10/2018 05:33 AM

Thank you for taking the time to complete our review. We appreciate your business and look forward to providing you with 5 Star service in the future.

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
Cliente verificado
Naples, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Knowelgeable technicians
No complaints; great service
Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 03/10/2018 05:35 AM

Great to hear! 

Thank you for taking the time to complete our review. We appreciate your business and look forward to providing you with 5 Star service in the future.

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
SS
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Sandra S.
Naples, FL
2015 Hyundai Sonata Hyb
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Poor service
Problem was not fixed for the fifth time
No Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 03/10/2018 07:11 AM

I am sorry to hear of your disatisfaction. I will review your repair history and speak with my shop foreman. I will follow up with you next week. 

Thank you,


Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
GG
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Gloria G.
Naples, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mr. G. Gonzalez
Kind of a lot of time for an oil change. I little more of 1 1/2 hour. I think you can improve that.
Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 03/10/2018 07:07 AM

I would agree 1.5 hours is too long for a basic service, this issue will be resolved. Thank you for taking to time to complete the review and we will continue to strive to be the best! 

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
Cliente verificado
Naples, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always Great Service!
While I never like having car expenses, the personnel at Tamiami Hyundai always makes us feel like they care. Very personal employees.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/08/2018 12:53 PM

Thank you so much for for the 5 star rating you gave Paul, here at Tamiami Hyundai we strive to give our customers the best service and experience they deserve, we look forward to your next appointment and please feel free to call us with any questions and concerns you might have.

Thanks again,

Christian Marimon

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
JK
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Juergen K.
Naples, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Clean , fast, friendly , well priced , reliable
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/07/2018 04:40 AM

Thank you so much for for the 5 star rating you gave Paul, here at Tamiami Hyundai we strive to give our customers the best service and experience they deserve, we look forward to your next appointment and please feel free to call us with any questions and concerns you might have.

Thanks again,

Christian Marimon

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
Cliente verificado
Naples, FL
2005 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always Dependable
Been a customer for many years and find Tamiami Hyundai to be honest and dependable.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 03/07/2018 04:41 AM

Thank you so much for for the 5 star rating you gave Paul, here at Tamiami Hyundai we strive to give our customers the best service and experience they deserve, we look forward to your next appointment and please feel free to call us with any questions and concerns you might have.

Thanks again,

Christian Marimon

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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