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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(1091 reviews)
69

Reseñas de PAUL LOUIS NIEMIEC

PF
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Paul F.
Naples, FL
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Unbelievable service
As much as a jerk that I was,the guys in the service department still took great care of me,kudos to all of them
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/06/2021 11:25 AM

Thank you for taking the time to complete our review!

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
AF
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Anny F.
Naples, FL
2018 Hyundai Santa Fe
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/29/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Car service
Ta miami Hyundai has a great service. They always take care of the vehicle and maintain it updated. The perdón el us very profesional and friendly.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/06/2021 11:28 AM

Thank you for taking the time to complete our review!

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
Cliente verificado
Bonita Springs, FL
2020 Hyundai Santa Fe
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2021
cliente verificadoCliente Verificado
Categoría: Service
Loyal Hyundai Customer
I have had Hyundai cars for 14 years now. The cars are amazing. I just got a new Hyundai SantaFe earlier this year and just had my first service. I bought it at a different dealer than Tamiami but that dealership is just too far away for service so I decided to bring it in to Tamiami Hyundai... I made my appointment very easily, then brought it in. Personnel were fine, not super friendly or anything but not rude either. The area that you wait while your car is being worked on is very nice and has everything you would need. They said the service would take an hour and in reality they came in a little earlier than that. Everything was good, just the customer service piece of this puzzle could use some work...
Recomendado
Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
Cliente verificado
Bonita Springs, FL
2020 Hyundai Santa Fe
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2021
cliente verificadoCliente Verificado
Categoría: Service
Loyal Hyundai Customer
I have had Hyundai cars for 14 years now. The cars are amazing. I just got a new Hyundai SantaFe earlier this year and just had my first service. I bought it at a different dealer than Tamiami but that dealership is just too far away for service so I decided to bring it in to Tamiami Hyundai... I made my appointment very easily, then brought it in. Personnel were fine, not super friendly or anything but not rude either. The area that you wait while your car is being worked on is very nice and has everything you would need. They said the service would take an hour and in reality they came in a little earlier than that. Everything was good, just the customer service piece of this puzzle could use some work...
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/10/2021
Tipo de Servicio: Maintenance
Categoría: Service
Loyal Hyundai Customer
I have had Hyundai cars for 14 years now. The cars are amazing. I just got a new Hyundai SantaFe earlier this year and just had my first service. I bought it at a different dealer than Tamiami but that dealership is just too far away for service so I decided to bring it in to Tamiami Hyundai... I made my appointment very easily, then brought it in. Personnel were fine, not super friendly or anything but not rude either. The area that you wait while your car is being worked on is very nice and has everything you would need. They said the service would take an hour and in reality they came in a little earlier than that. Everything was good, just the customer service piece of this puzzle could use some work...
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 06/10/2021 12:13 PM

Thank you for taking the time to complete our review, I will be calling you to talk about your advisors performance shortly

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
MK
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Mariska K.
Naples, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, reliable
My door handle came loose and one of my lights was out, so I brought it to the service department and they took care of it for me. Everything was done in a timely manner and when my car was done they let me know which light it was and what was wrong with the door handle. Well recommend you guys to anyone that needs help with their car.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 06/02/2021 08:11 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
RL
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Rudolf L.
Estero, FL
2020 Hyundai Santa Fe
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Avoid service
They are enthusiastic to sell you a car but when it comes to service, my experience was less than acceptable. This was the first service and received many emails saying it was time for service. In 6 months we had 1700 miles on the car and the service was for 7500. The service person questioned why I was there and it went downhill from there. We paid for the service contract or I would not go back. I like to feel appreciated for being a return customer.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 06/02/2021 08:06 AM

Thank you for taking the time to complete our review, I'll be calling you shortly to talk about your advisors performance

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
GL
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George L.
Bonita Springs, FL
2012 Hyundai Sonata Hybrid
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/28/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Almost there
I'm sure your team is going to find the reason of this issue and solve it. You are a great dealer and you have the best backup company: Hyundai of America.
( my car was completely assembled in Korea), but that's OK. Service has been always. Excellent
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/29/2021 03:51 AM

Thank you for taking the time to complete our review!

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
YH
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Yvette H.
Naples, FL
2021 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Yvette H.
Ease of doing business, professional staff, great vehicle inventory.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/26/2021 05:01 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
CG
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Craig G.
Naples, FL
2017 Hyundai Sonata
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/18/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Do better next time
I was surprised they didn’t wash my car first time it didn’t happen
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/19/2021 08:29 AM

Thank you for taking the time to complete our review, I will be contacting you soon to talk about your advisors performance

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
RB
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Roger B.
Naples, FL
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Comfortable and accommodating
As pleasurable as a maintenance can be!
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/18/2021 05:17 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
FG
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Frances G.
Naples, FL
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Warranty Repair
Paul was a man of his word. He said that the repair would be completed in an hour and a half so I stayed at the dealership. The repair was completed in just under 2 hours.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/17/2021 08:07 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
MG
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Mary G.
Naples, FL
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excelente servicio
Excelente servicio
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/17/2021 08:07 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
PK
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Peter K.
Naples, FL
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A pleasant experience
It has always been a pleasure to bring my vehicles to Tamiami Hyundai for service. The staff is courteous and efficient. I found the service charges to be reasonable and affordable.
I would also like to commend my salesman, Todd, for his lease advice and attention in resolving several of my concerns.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/13/2021 12:31 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
LA
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Lawrence A.
Naples, FL
2013 Hyundai Genesis Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
The customer service is very friendly and you don’t have to wait.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/13/2021 12:30 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
EK
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Edmund K.
Naples, FL
2020 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
All is well
I have found my complete experience at this Dealership to be very satisfactory the worst thing is filling out all this paper work I find it unnecessary .
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/10/2021 04:54 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
MG
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Marilyn G.
Naples, FL
2015 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people
Sales, service, parts people are outstanding.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/10/2021 04:53 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
RL
gravatar
Raccetta L.
Estero, FL
2021 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/04/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
It was clean and sales people were very friendly and attentive
I had a. Pleasant experience at your facility
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/05/2021 07:17 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
BH
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Barry H.
Naples, FL
2014 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional Service
My service advisor, Paul Niemiec, is the best
I have ever had. Your service department
is really terrific.
Paul is so responsive, always. I enjoy coming
for service even when I need to wait. He is
knowledgeable and on the ball and your
service department is first class.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/03/2021 07:40 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
WW
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Walter W.
Naples, FL
2021 Hyundai Palisade
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/30/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service ok and efficient
Service ok. Did service recommended for that mileage with no thought as to whether it was really needed.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 05/01/2021 08:54 AM

Thank you for taking the time to complete our review! 

I will look into your visit and reach out to you soon

Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
DN
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Dan N.
Naples, FL
2017 Hyundai Santa Fe Sport
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/28/2021
cliente verificadoCliente Verificado
Categoría: Service
oil change for 2017 Santa fe
service department completed oil change .Paul was very helpful .Several times I called and wanted to pick up my card I left messages with office no ne returned my call .I then got a ride in to pick up my car and when I was walking in at 2:45 p m p m Paul was calling to tell me the card was finished .I booked the appointment a 15 days ahead of my appointment .drop off the car Sunday .I left my key and a taped note with instructions in drop box to call when done. None of that happened ,Very poor phone communications from support staff.
No Recomendado
Empleados con los que trabajó
PN
PAUL LOUIS NIEMIEC
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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