PN

PAUL LOUIS NIEMIEC

Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(1091 reviews)
69

AP
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Alan P.
Naples, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Normal maintenance great, but maintenance for problem was incomplete.
In general, I'm pretty satisfied with the dealership's service. I was disappointed with the recent service in that 1) I didn't received the checklist sheet for the multipoint inspection and 2) the battery completely failed within 2 days of receiving the vehicle back from service. Something clearly fell through the cracks.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/16/2019 08:20 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

Cliente verificado
North Fort Myers, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Everyone is very professional and nice too. My only complaint is with coupons, it was an expensive basic tune up.
The staff is very polite and also friendly. They explained what needed to be done very well.
The tune up and oil change did not take too long. The waiting room was comfortable.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/16/2019 08:22 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

Cliente verificado
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Their service is as prompt & on time.
Waiting area was comfortable and the service was done quickly.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/16/2019 08:23 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

LG
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Leonard G.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Area is an A+
Love the place - free coffee and snacks.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/16/2019 08:23 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

AW
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Anne W.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
15,00 mile checkup
Friendly; knowledgeable; curteous
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/16/2019 08:24 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

Cliente verificado
Bonita Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Timely
Great service
Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 07/12/2019 01:12 PM

Thank you for taking the time to complete our review!

 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Empleados con los que trabajó

JE
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James E.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
James E
Very good over all job !!
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/10/2019 05:15 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

AT
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Anthony T.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly service
Quick and courteous service. Nice and quiet waiting areaand great employees make servicing my car painless.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/05/2019 09:39 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

RZ
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Richard Z.
Bonita Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
The service department provides an excellent experience. Their technicians also meet the expectations.

I would suggest the service professionals do less up selling and more focus on the problem. The customer will always feel more comfortable if the problem is solved with less pressure to buy services that are not required at that specific time.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/05/2019 09:42 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

KL
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Kathy L.
Naples, FL
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
07/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very Disappointed
Service manager never returned my call about issues with service.
No Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/02/2019 01:24 PM

Thank you for taking the time to speak to me, I'm sorry that Technician forgot to put your tail light on and your papers inside your glove-box, that should of never happened, like I said i put on the notes that we will take care of your next service, 
thanks again for being part of our family, and please if you need anything just reach out to me,

Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/02/2019 01:25 PM

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/10/2019 05:12 AM

Thank you for taking the time to speak to me, I'm sorry that we where not able to service your other vehicle, like I said i put on the notes that we will take care of your next service, 
thanks again for being part of our family, and I told Paul that he did a good job

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

JB
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James B.
Naples, FL
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
07/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Only one near me
Just OK,
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/02/2019 11:40 AM

Thank you for taking the time to speak to me, I'm sorry that we where not able to service your other vehicle, like I said i put on the notes that we will take care of your next service,
thanks again for being part of our family, and I told Paul that he did a good job

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/10/2019 05:12 AM

Thank you for taking the time to speak to me, I'm sorry that we where not able to service your other vehicle, like I said i put on the notes that we will take care of your next service, 
thanks again for being part of our family, and I told Paul that he did a good job

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

LR
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Linda R.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Nice place to wait for your service being done
The waiting room is always clean and there's always coffee.
One thing that I was upset about was when I got home a message came through on the phone. It was a coupon for 1/2 price on an oil change and tire rotation. I had both of these done! I was just THERE!
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/02/2019 11:16 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

LD
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Lynn D.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and easy
Always fast and complete service. Explanations easy to understand.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/02/2019 11:17 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

Cliente verificado
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Quick diagnosis and repair
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/02/2019 11:17 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

MM
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Mary M.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courteous
One of my tires was going flat and I was able to bring it in right away and have it repaired
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/02/2019 11:18 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

Cliente verificado
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service staff
Greeted immediately right when pulling into the service drive.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/05/2019 02:02 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

BS
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Betty S.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I give them a five
Very nice friendly, helpful staff.Very fast service. Very pleasant experience.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 07/05/2019 02:02 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

Cliente verificado
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional service
The staff is always ready to help.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 06/26/2019 05:35 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

JP
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Jose P.
Naples, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Showed up late on Friday hoping to get service. Had a very last minute trip to Tampa. My car was a few miles over the limit. Without hesitation Christian got up from his chair at 4:30 and spoke with a technician. Immediately took the car back, and I was headed to Tampa by 6pm. Superb service!!! Thank you Christian.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 06/25/2019 12:54 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó

DK
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David K.
Bonita Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
commitment to quality servicce
excellent
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 06/25/2019 12:54 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.