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MARIO MACIAS

#1 IN THE NATION
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

DH
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David H.
Kearny, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very personal service
Very prompt responses and quick service to my vehicle.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/26/2018 01:16 PM

David,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

AF
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Anna F.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Stopped by for a battery check. Mario was great. After testing battery and putting in a new one, my vehicle was done in no time. Couldn’t be happier.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/25/2018 02:41 PM

Anna,
Thank you so much for your feedback. We appreciate you taking the time to recognize Mario. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

GS
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Gary S.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
I don’t know what it is I just feel better coming here, the service is always good here
Recomendado
Cara M. de San Tan Hyundai respondió el 04/25/2018 08:37 AM

Gary,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

MB
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Michael B.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
top shelf
quick----- honest----- do the job the first time---pleasant people-----
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2018 11:52 AM

Michael,
Thank you for your feedback! We appreciate you being a top shelf customer! We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

EA
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Elsie A.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional Service - thanks to Service Advisor Mario Macias
Both my husband & I have our Hyundai serviced at this dealership. Mario Macias has consistently provided exceptional service. He is extremely knowledgeable, courteous, & a first-rate customer service employee. Mario is a tremendous asset to San Tan Hyundai. It is always a pleasure to work with him. I just hope that his peers & especially his managers realize what a gem they have in Mario & that he is rewarded accordingly. Thank you for all your assistance over the years, Mario!!!!
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2018 10:05 AM

Elsie,
Thank you so much for your wonderful response for Mario. We are pleased to know you feel the same way about Mario as we do here at San Tan Hyundai. We appreciate you and your continued loyalty. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

KS
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Kathy S.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great. Customer. Service!
They are fast. And a nice complimentary place to make customers comfortable!
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2018 10:01 AM

Kathy,
Thank you so much for your wonderful feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

FS
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Frank S.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service Department
Brought my car in at the scheduled time and my service advisor Mario went over what I wanted done & estimated how long it would take. In about 30 minutes I received a text with results of the inspection recommending 3 items be replaced. I ok'd 2 of them & in about 30 minutes Mario came in saying my car was ready beating his estimate by 20+ minutes.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2018 09:47 AM

Frank, 
Thank you for your wonderful feedback and for recognizing Mario. We appreciate you and your business. We are here if you need anything. Have a great day.

Best regards,
Cara
 

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

JS
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Julie S.
Gilbert, AZ
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Experience
Took care of some minor recalls that I wasn't aware of. Timely return of car and great work!
Recomendado
Cara M. de San Tan Hyundai respondió el 04/23/2018 12:14 PM

Julie,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
2017 Hyundai Ioniq Hybr
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Prompt service
They did their job as promised.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/23/2018 12:11 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Amazing Service!
Mario was fantastic. Knowledgeable, personable, and helpful!
Recomendado
Cara M. de San Tan Hyundai respondió el 04/23/2018 12:08 PM

Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

MR
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Michael R.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service and great people
Friendly caring people who know what they are doing
Recomendado
Cara M. de San Tan Hyundai respondió el 04/23/2018 12:03 PM

Michael,
Thank you for your wonderful feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wonderful service
Friendly, courteous, and fast service!
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 04/22/2018 06:42 AM

Good morning.  Thank you for the kind comments.  We are so glad that you are part of the San Tan Hyundai family and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó

Cliente verificado
Maricopa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
dreams
lets suppose that you were able every night to dream any dream you wanted to dream, and you would naturally as you began on this adventure of dreams, you would fulfill all your wishes.

You would have every kind of pleasure, you see, and after several nights you would say, “well that was pretty great.” But now lets have a surprise, lets have a dream which isn’t under my control. Where something is going to happen to me that i don’t know what it’s gonna be. Then you would get more and more adventurous, and you would make further and further out gambles as to what you would dream, and finally you would dream where you are now.

If you awaken from this illusion, and you understand that black implies white, self implies other, life implies death. You can feel yourself, not as a stranger in the world, not as something here on probation, not as something that has arrived here by fluke, but you can begin to feel your own existence as absolutely fundamental.

What you are basically, deep, deep down, far, far in, is simply the fabric and structure of existence itself.

– Alan Watts
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 04/20/2018 04:14 PM

Good afternoon.  Thank you for the dreamie comments.  We are super glad you are part of the San Tan Hyundai family. Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó

LM
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Lori M.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Attention to detail
Excellent service by courteous professionals.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/20/2018 09:51 AM

Lori,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

DV
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Donald V.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good, Prompt Service
I had an oil change/filter done at San Tan Hyundai on Thursday(4/12). Mario Macias was my Service Adviser. Mario has handled my service on other occasions and he always is helpful, courteous, and efficient - I do appreciate his efforts.

A new item has been added to your service - a "Vehicle Report". It was linked in an email sent following the service. I assume this is in the beta stage, as it did not work properly - I could not come back and view the report again, even though a link is provided to do so.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/20/2018 09:38 AM

Donald,
Thank you for your feedback and for recognizing Mario. We appreciate you and you business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

RM
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Roger M.
Mesa, AZ
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Vehicle Service
Great. Fast and friendly Svc. Very happy with service greeter, Mario Macias, and with the Butler Service we received.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/20/2018 09:18 AM

Roger,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Sterling, IL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Always prompt and courteous service.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/19/2018 12:47 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

JS
gravatar
James S.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
San Tan Hyundai is my choice
I have several choices of Hyundai dealerships in my area for service. After being disillusioned by a previous dealer, I’m glad I picked San Tan Hyundai. My advisor, Mario, keeps me informed on the progress of my service.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/19/2018 11:35 AM

James,
Thank you for oyur feedback and for recognizing Mario. We appreciate you and you business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

RT
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Ronald T.
Chandler, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
San Tan Hyundai Service
Mario, Service Advisor, takes care of the car with his attention to the details.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/18/2018 01:36 PM

Ronald,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

KN
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Kenneth N.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
KEY WORD HERE IS: SERVICE EXCELLENT!.!.!
Great
Recomendado
Cara M. de San Tan Hyundai respondió el 04/18/2018 09:08 AM

Kenneth,
Thank you for your wonderful response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.