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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

Reseñas de MARIO MACIAS

ZC
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Zenjie C.
Gilbert, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Excellent customer service rendered by my advisor
Recomendado
RAYCHEL N. de San Tan Hyundai respondió el 07/10/2017 11:21 AM

Zenjie,

Thank you for the awesome feedback. We appreciate your business and look forward to working with you again.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
JH
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John H.
Chandler, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
San Tan Hyundai is the best!!!
Mario always takes good care of me.
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/08/2017 07:39 AM

John,
Thank you for your wonderful feedback and for taking the time to recognize Mario!  We greatly appreciate your continued business and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
BS
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BYRON S.
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service visit
good service and customer relations, clean waiting area with drinks. I have been using San Tan Hyundai for over 10 years and always satisfied , but would like a more frequent customer shuttle service. It cost me $10 each way using Uber.
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/07/2017 04:24 PM

Byron,
Thank you for your business and your feedback!  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
RK
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Randall K.
Gilbert, AZ
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service is excellent.
From start to finish I was well taken care of. I was kept up to date with the service of the car and everything was explained at the conclusion of the service.
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/06/2017 04:26 PM

Randall,
Thank you for your awesome feedback and your business!  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
San Tan Valley, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
oil change
It was timely. I was in and out in 35 minutes
Recomendado
RAYCHEL N. de San Tan Hyundai respondió el 07/06/2017 03:59 PM

Thank you for the awesome feedback! We appreciate your business and look forward to working with you again.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
AH
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Albert H.
Gilbert, AZ
2016 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and clean vehicle service
Mario Macias is a top notch service advisor. Always a greeting with a smile plus outstanding service.
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/06/2017 03:34 PM

Albert,
Thank you for your awesome feedback and for taking the time to recognize Mario!  We greatly appreciate your business and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
CD
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Carl D.
Chandler, AZ
2006 HYUNDAI SONATA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
07/05/2017
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
Marco's customer service was on point but this is the 3rd issue I've had with oil changes. The first time was December 2015 and oil filter was not put in correctly. I had to go back and have it re-done. I did not know about the leaking until a few weeks later. I came in June of 2016 for an oil change and somehow a gasket burst and "supposedly" leaked oil to alternator. I think it was from the previous oil change but when I left the dealership, my car passed its all points check. I had to replace an alternator and gaskets. I had no issue rest of 2016 until I brought it in June 2017. O ring wasn't placed correctly and had to have them re-do it. I had to bring it back again because oil was still leaking. It wasn't power cleaned right so they did that. Austin helped with that and was good. So I've had good customer service experience but the past few years, had many issues with oil changes. Very, very reluctant to come back for any service.
No Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/06/2017 01:30 PM

Carl,
Thank you for your business and your feedback.  We are very sorry for our mistakes.  We are human and make mistakes, but it sounds like we have made too many with you.  We definitely want to make it right with you, we have notated your account for a free oil change already, but I am going to change it to 3 for you to use when you would like too.

We look forward to helping you again.

Regards,
Dave


Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
MM
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Malcolm M.
Chandler, AZ
2014 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
5 * maintenance and service
Great experience with good people is a comfortable facility
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/05/2017 04:56 PM

Malcolm,
Thank you for taking the time to share your wonderful feedback and recognize Mario!  We greatly appreciate your business and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
PW
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Patricia W.
Gilbert, AZ
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Maintenance Visit
I had an appointment on an extremely busy day, at the dealership. I was in and out in less than an hour! Always great service at San Tan Hyundai!
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/05/2017 04:49 PM

Patricia,
Thank you for your business and your wonderful feedback!  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
RP
gravatar
Russell P.
Chandler, AZ
2011 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very happy with service
Work was completed quickly and correctly. Mario was a pleasure to deal with -- friendly, professional, thorough.
Recomendado
RAYCHEL N. de San Tan Hyundai respondió el 07/05/2017 03:37 PM

Russell,

Thank you for taking the time to recognize Mario. We appreciate your business and outstanding feedback. We look forward to working with you again.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
AJ
gravatar
Andrew J.
Gilbert, AZ
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome customer service and very trustworthy
No complaints. This is the first place that I have purchased a new car from and their sales and services have been great. 10/10 would recommend.
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/04/2017 10:01 AM

Andrew,
Thank you for your business and your awesome feedback!  We look forward to working with you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
HB
gravatar
Howard B.
Florence, AZ
2015 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
always gre
the service rep.
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/04/2017 10:00 AM

Howard,
Thank you for your business and your awesome feedback!  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Chandler, AZ
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always prompt friendly service
Mario is my go to guy. He is always very helpful.
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/04/2017 09:56 AM

Thank you for your awesome feedback and for taking the time to recognize Mario!  We greatly appreciate your business and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
TD
gravatar
Todd D.
Mesa, AZ
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
All I can say is great customer service!
Great customer service. Brought car in for an oil change and the service advisor saw the stone chip in my windshield and explained that it wouldn't take very long to replace the glass (which they had in stock). Their mobile service came to my house later in the day and had the glass replaced in 40 minutes.
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/04/2017 09:47 AM

Todd,
Thank you for sharing your wonderful feedback!  We greatly appreciate your business and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DL
gravatar
Dennis L.
Sun Lakes, AZ
2012 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Friendly, reliable service. Good coffee too!
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/04/2017 09:46 AM

Dennis,
Thank you for your business and your review.  We look forward to working with you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Queen Creek, AZ
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Job!!
I have been coming to San Tan Hyundai for the past 7 years and always get great service.
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/04/2017 09:45 AM

Thank you for your awesome feedback and your loyal business!  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
CB
gravatar
Carol/John B.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Sales and Service department I have experienced over many years and car purchases
San Tan Hyundai has the best service I have experienced and my service advisor Mario is excellent
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/04/2017 09:41 AM

Carol and John,
Thank you for your wonderful feedback and kind words!  We greatly appreciate your continued business and support, and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Gilbert, AZ
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Prompt and attentive service. Mario was great! Very helpful.
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/04/2017 09:24 AM

Thank you for sharing your awesome feedback and for taking the time to recognize Mario!  We greatly appreciate your business and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
KA
gravatar
Kelly A.
Gilbert, AZ
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Everyone is always very friendly
Recomendado
DAVID M., Sales Manager de San Tan Hyundai respondió el 07/04/2017 09:17 AM

Kelly,
Thank you for your awesome feedback and your continued business.  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
BS
gravatar
Brian S.
Mesa, AZ
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and courteous service
Over the years I have been too many service departments and had bad experiences. San Tan Hyundai treated me very courteously and professional and did the work in a very timely fashion
Recomendado
RAYCHEL N. de San Tan Hyundai respondió el 06/30/2017 02:02 PM

Brian,

Thank you for taking the time to give us the awesome feedback. We appreciate your continued business and look forward to working with you again.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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