We always have a positive experience at Faulkner. Our last lease and purchase was handled by Matt Ingalsbe. He was friendly, patient and got the job done, even staying late so I could get my financing done that day and not risk missing out on the current Hyundai promotions.
I feel I can not bring my car back to Faulkner for service. I just don't feel comfortable with my car being there. I would be at the mercy of Faulkner's. If I would start having problems with my car, it would be difficult to say and prove Faulkner's had anything to do with anything going wrong prematurely. I feel there are hard feelings toward me, especially with Brogen. Since I'm sharing my concerns. I feel he is not handling the cancellation with the extended warranty promptly. I know it doesn't happen over night. Hyundai Motor Co. told me to reach out to the dealership to see what I can find out.
Tha sales staff and particularly, Mathew, the salesperson I dealt with made purchasing my 2020 Elantra the most pleasant and easy buying experience I’ve had in a long time. If you are looking for a new or used vehicle, you must go to Faulkner Hyundai..
I honestly was not looking to purchase a vehicle. I happened to look at a 2020 Hyundai Venue and the sales team bent over backwards to get me into this vehicle I got the best deal I ever have had and even lowered my car insurance
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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