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Michael Refvem

Sales Consultant
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(8 reviews)
100

SR
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STEPHEN R.
Sammamish, WA
Ferrari F550 MARANELLO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2025
cliente verificadoCliente Verificado
10
excellent service from all elements of the organization
quick and efficient with great follow through
Ryan V., General Manager de Park Place LTD respondió el 01/27/2025 04:51 PM

Stephen, we appreciate your feedback regarding our quick and efficient service, as well as our commitment to follow-through. It's our goal to provide a seamless experience for our customers, and it is rewarding to see that reflected in your visit. Your support is valued, and we look forward to continuing to serve you in the future.

Ryan Vanderwel
General Manager
Empleados con los que trabajó

CP
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CHRISTOPHER P.
Monroe, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2024
cliente verificadoCliente Verificado
10
Car Therapy
As a car enthusiast that can walk a dealer lot and find solitude in all the new tech and get to see in the metal what Id read in articles, walking through this inventory, I felt at home. Then with Michael finding me as I began my mid engine manual search, we explored the Emira and Evora, but no pressure was ever laid down from anyone, especially Michael. I actually felt bad, as if I might be wasting his time while I mulled over the details and options.
Then, we walked past the GT4 and my eyes lit up, it was what I begged for in my "weekend special " with little comprise(ground clearance ) but I was so drawn to it and Michael probably spent 5 or 6 hours walking and talking, spread out of a few days. Looking at all thr inventory, talking about old 2002s to the new M5 along with kit cars and sim racing. It was automotive therapy and when I was fully sure, I asked for things to get set in gear and Michael walked me through the process and we worked out a perfect deal that had me thrilled to be the new caretaker of a 981 GT4.
Absolutely my favorite place to go for all things cars. Wonderful time and experience with the most outstanding staff in the business!
Ryan V., General Manager de Park Place LTD respondió el 12/04/2024 04:13 PM

Christopher, we appreciate your detailed feedback and are glad to hear that you felt at home exploring our inventory. It's great to know that Michael was able to provide you with an engaging and pressure-free experience while you contemplated your options. Your enthusiasm for the vehicles and the conversations about different models and automotive topics clearly made for a memorable visit. Congratulations on becoming the new caretaker of the 981 GT4; it sounds like a fantastic addition to your car collection. We are committed to providing an exceptional experience for car enthusiasts and are pleased to have met your expectations. Your support means a lot to us.

Ryan Vanderwel
General Manager
Empleados con los que trabajó

MS
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MEL S.
Yakima, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2024
cliente verificadoCliente Verificado
10
2023 BMW
Michael Refvem is the best salesman I have ever worked with, great guy. Bought 2 cars from him so far.
Ryan V., General Manager de Park Place LTD respondió el 09/06/2024 03:23 PM

Mel, we appreciate your positive feedback regarding your experience with Michael. It is rewarding to know that he has provided you with outstanding service in your car purchases. Thank you for your loyalty and trust in us.

Ryan Vanderwel
General Manager
Empleados con los que trabajó

MM
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MICHAEL M.
Seattle, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2024
cliente verificadoCliente Verificado
10
Car purchase
Great customer service, very knowledgeable of the cars, crisp follow up and good attention to details. Closing was simple and took minutes as most paperwork was done digitally. Follow up was appreciated. Overall a pleasant experience - no hard push. Will repeat.
Ryan V., General Manager de Park Place LTD respondió el 06/28/2024 01:40 PM

We're thrilled to hear that you had a great experience with us, Michael! Thank you for the kind words. We take pride in providing excellent customer service and a seamless buying process. We look forward to the opportunity to work with you again in the future.

Ryan Vanderwel
General Manager
Empleados con los que trabajó

WS
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WILLIAM S.
Westminster, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2024
cliente verificadoCliente Verificado
10
Truly Outstanding!
Michael and the whole team have done such an amazing job.
The attention to detail and communication of each step throughout the entire process has been Top Notch.
Absolutely Outstanding Customer Service! Would definitely recommend and would be glad to use again in the Future.
Thank you again for your dedication and Exceptional Service.
Ryan V., General Manager de Park Place LTD respondió el 06/06/2024 01:43 PM

William, thank you so much for taking the time to share your experience with us. It's fantastic to hear that Michael and the team provided top-notch customer service, attention to detail, and excellent communication throughout the entire process. We truly appreciate your recommendation and look forward to the opportunity of serving you again in the future.

Ryan Vanderwel
General Manager
Empleados con los que trabajó

MS
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MEL S.
Yakima, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2024
cliente verificadoCliente Verificado
10
Great buying experience
Michael is the best salesman I have ever bought a car from along with Hunter Ross. ParkPlace has beautiful cars and extremely clean dealer ship. The buying process was so easy no pressure, Michael went above and beyond to make sure I got the right car at the right price, right price for my trade in. Hunter was also great with the buying process and making sure I was able to get a warranty. Highly recommend these guys and ParkPlace.
Ryan V., General Manager de Park Place LTD respondió el 05/31/2024 03:50 PM

Mel, we are thrilled to hear about your exceptional experience with Michael and Hunter. It's fantastic to know that they went above and beyond to ensure that you found the perfect car at the right price and that the entire buying process was smooth and pressure-free. Thank you for your kind words and for recommending us. We look forward to seeing you again soon!

Ryan Vanderwel
General Manager
Empleados con los que trabajó

AR
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ADAM R.
Portland, OR
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2024
cliente verificadoCliente Verificado
10
Great deal, very responsive
I am busy and bitchy. I get turned off by fast talking dealerships. The deal presented was, at its face, a very strong deal. It was an easy process and I got a car that I couldn't even fathom I would get even a week before. Michael R, Vic and Butch were great. I hope to build a relationship with them for many cars to come.
Ryan V., General Manager de Park Place LTD respondió el 02/06/2024 02:26 PM

Thank you for taking the time to share your positive experience with us, Adam. We're thrilled to hear that our team, including Michael, Vic, and Butch, provided you with a great car-buying experience. We're glad that the deal presented exceeded your expectations and that you were able to get a car you never thought possible. We appreciate your feedback and look forward to assisting you with any future automotive needs.

Ryan Vanderwel
General Manager

GB
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GERALD B.
Lake Stevens, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2023
cliente verificadoCliente Verificado
10
An Excellent and Professional Experience
Hands-down the best experience ive had in buying a car from a dealership. From start to finish the whole process was nothing but exemplary professionalism. Huge shout out to Michael! He was extremely helpful, offering to give a brief tour of their extensive and impressive dealership before walking me to the car that was initially interested in. Michael was extremely knowledgeable and helpful. Furthermore he was very communcative in addressing any concerns i had. Once I had made my decision the process ran like clockwork. As a plus Michael ensured that the vehicle was re-washed, detailed & fueled- ready to go. Post-sale, Michael was courteous enough to do a follow up call to see how things were going.

Kudos to the other staff at Park Place as well! Everyone was professional and knowledgeable and definitely helped make this the best car-buying experience I've had.

Do not hesitate to add them as a go-to dealership!
Ryan V., General Manager de Park Place LTD respondió el 11/20/2023 02:24 PM

Thank you so much for your kind words, Gerald. We are thrilled to hear that your experience with Park Place was so positive. We strive to provide the best service to all our customers, and it's wonderful to hear that we were able to meet your needs. A special thank you to Michael for his exemplary professionalism and helpfulness. We are grateful for your business and hope to serve you again in the future.

Ryan Vanderwel
General Manager
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.