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Mia Calamusa

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Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(37 reviews)
86

GN
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Gary N.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2024
cliente verificadoCliente Verificado
10
Helpful and knowledgeable
Everything Euro is a repair and service shop dedicated to European vehicles. They have been looking after my Audi S6 extremely well for more than a year.
Tom L., Service Manager de Everything Euro respondió el 12/13/2024 02:20 PM

It's great to hear that you've had such a positive experience with us over the past year. We take pride in providing specialized care for European vehicles, and it's rewarding to know that your Audi S6 has been well looked after. Your trust in our services means a lot, and we appreciate your support in keeping our community of European car enthusiasts thriving. If you have any further needs or questions about your vehicle, feel free to reach out to us anytime.

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2024
cliente verificadoCliente Verificado
10
very good
Everything went well.
Mia C. de Everything Euro respondió el 12/09/2024 12:34 PM

We're glad to hear everything went well for you. Your satisfaction is important to us, and it’s great to know that your experience met your expectations. 

Empleados con los que trabajó

SM
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Stephen M.
Mount Airy, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2024
cliente verificadoCliente Verificado
10
Great service from friendly and knowledgeable staff
I just had a rather difficult drivability repair performed by everything euro. This repair shops staff met and exceeded my expectations for this repair which the Audi dealership could not facilitate.
As a former foreign car repair shop owner of 15 years I recommend everything euro for all your European car repair needs.
Tom L., Service Manager de Everything Euro respondió el 12/04/2024 05:15 AM

We're glad to hear that the team delivered outstanding service for your drivability repair. It's great to know that we were able to achieve what the Audi dealership couldn’t. Your recommendation, coming from someone with extensive experience in foreign car repairs, means a lot to us. We take pride in our ability to meet and exceed expectations, and your feedback confirms we're on the right track. Your support for everything euro is greatly appreciated.

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/02/2024
cliente verificadoCliente Verificado
9
2013 Golf clutch/flywheel replacement
The problem was diagnosed efficiently, parts ordered, and replacement was done appropriately. In addition, the repair was done expediently which was appreciated as we were relying on the vehicle for the holiday week. The 160 K maintenance was also done at the time. I will definitely return in the future!
Tom L., Service Manager de Everything Euro respondió el 12/04/2024 05:16 AM

It’s great to hear that you had such a positive experience with us. We strive to provide efficient service and thorough repairs, so it’s good to know that we met your expectations, especially with your vehicle being needed for the holiday week. Tackling the 160 K maintenance at the same time was a smart move, ensuring everything is running smoothly for your travels. We appreciate your business and look forward to helping you again when the time comes. Safe travels!

Empleados con los que trabajó

CJ
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Charmaine J.
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
12/01/2024
cliente verificadoCliente Verificado
5
Service has went down over the years
I dropped my car off to be inspected due to a possible oil leak. Around 11am I received a text message stating that there was an update on my vehicle. When I clicked the link, there was no new information available. I called the shop and spoke with Shaun and explained the situation. He looked at my account and stated the information wasn’t visible to me because notes had been written but hadn’t been published yet. He saw that Mia had been working on my account but offered to go over everything with me. After reading the notes, there seemed to be some confusion about what was really going on so Shaun said he with speak with the technician and call me back once he had a clear understanding. I said okay and trusted that I would get a call back. My day got a little busy and I realized around 4pm that I had not received a call back and no additional information was sent via text message. I called back and spoke with Shaun who did not acknowledge our earlier call but instead passed the call to Mia. Mia asked had I received the notes and I explained to her as I had to Shaun that they were not visible and that I was told that they were not published. Mia immediately published the notes and attempted to go over everything with me. In discussing the issues with my car she didn’t seem to have a lot of knowledge about what was going on. She gave me a few options that they could try and see if it would work but it was if they would be throwing something at a wall and hoping it stuck. The services ranged from a couple hundred dollars in price to a couple thousand. At one point I was told I didn’t have an oil but then also told that oil was seen around different components of my motor. It was at this point that I lost trust in the service that I would be receding. I live 50 mins from Everything Euro and for the last ~5 years I have made the drive due to the service received. Unfortunately, the last 3 visits have not been very pleasant. I stopped going to the dealership due to service issues but at this point I can’t justify driving this far and getting subpar service.
Tom L., Service Manager de Everything Euro respondió el 12/04/2024 05:17 AM

Thank you for sharing your experience with us. It’s important for us to know exactly how our service is being perceived, and your feedback highlights some critical areas for improvement. I’m sorry to hear that communication has been a concern during your recent visits. It sounds frustrating to receive mixed messages about your vehicle’s condition, especially when you trust us to provide clear and reliable information. Understanding the status of your car is essential, and I regret that our processes did not meet that expectation during your inspection. I also appreciate your loyalty and the distance you’ve traveled to be with us over the years. It's disappointing to learn that the service you've come to expect hasn’t been consistent lately. Your insights, particularly regarding the clarity and reliability of our assessments, will certainly be taken into account as we work on improving our communication and overall service quality. Your feedback is invaluable as we strive to enhance our operations, and I hope that future experiences can restore your trust in us. Thank you for bringing this to our attention.

Empleados con los que trabajó

GS
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Greg S.
Clemmons, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2024
cliente verificadoCliente Verificado
10
Great experience
Was looking for a place to service my new Jaguar E Pace and heard good things about EE. Everyone was helpful and professional and friendly.
Shawn C. de Everything Euro respondió el 11/22/2024 08:20 AM

We appreciate you taking the time to share your experience with us. It's great to hear that our team made a positive impression while servicing your Jaguar E Pace. We aim to provide a friendly and professional atmosphere for all our customers, and it's rewarding to know that we met those expectations for you. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Your support means a lot to us.

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2024
cliente verificadoCliente Verificado
10
Oil Leak Repairs & Maintenance To My Audi
I bring all of my Family's cars here. VW & Audi, Everything Euro keeps us on the road safe and worry free. We have over 220,000 miles on our Q7 and it keeps going strong! I have been a customer here for over 10 years and will continue to be as long as we own German cars.
Tom L., Service Manager de Everything Euro respondió el 11/20/2024 11:57 AM

It's fantastic to hear that Everything Euro has become your go-to pit stop for all things VW and Audi! With over 220,000 miles on that Q7, it sounds like you've got a trusty steed there. We're over the moon to provide the kind of service that keeps your family’s wheels turning — and in such good shape. Here's to many more miles together, and may your cars keep thriving as you cruise along the roads!

Empleados con los que trabajó

WC
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WILLIE C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2024
cliente verificadoCliente Verificado
10
100 thousand miles service
Car runs great no issues.
Mia C. de Everything Euro respondió el 11/13/2024 05:38 AM

We're glad to hear your car is running smoothly—may it continue to take you on many more adventures without any hiccups!

Empleados con los que trabajó

RJ
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Richard J.
Mount Airy, NC
1970 Porsche 914
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2024
cliente verificadoCliente Verificado
10
The go to shop for your air cooled Porsche
Ed patiently and persistently traced down vacuum leaks in my 1970 Porsche 914. I can think of no other local shops that offer this kind of service and a guy like Ed that is so knowledgeable about old air cooled engines. He also aligned it which is a service difficult to find for my car.
Mia C. de Everything Euro respondió el 10/28/2024 06:01 AM

We're glad to hear about your experience! It sounds like Ed has a knack for solving the mysteries of vintage vehicles, like a modern-day Sherlock Holmes—only with an engine and possibly fewer deerstalkers. It's not every day that you find a shop ready to tackle those elusive vacuum leaks, and we're pleased to hear you found exactly what you needed for your Porsche 914. It's always a joy to know our customers are driving away with both smiles and expertly aligned suspensions. Your support is truly appreciated!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2024
cliente verificadoCliente Verificado
10
quick
great place professional help
Mia C. de Everything Euro respondió el 10/24/2024 06:52 AM

We're glad you found us to be a great place to help with your vehicle—sounds like we nailed it! Your support means a lot to us.

Empleados con los que trabajó

Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/18/2024
cliente verificadoCliente Verificado
3
Friendly staff; Expensive; Found post service issue
Came in for a battery swap and program. Pretty standard for a VW GTI. 135 dollar hourly rate seemed high but I guess it is 2024 and it is a specialist in Euro cars. Shop was very clean and staff was professional fast and helpful.

When I left the shop, I noticed my car was considerably louder when I would go to the throttle. When I arrived home I found that the air induction hose had been removed from the air intake box and the air intake box was not secure like it was when i arrived at the shop. Not sure if it was a mistake or not but I hooked the hose back up and the problem seemed to go away although for whatever reason it still seems louder. Not sure how that could have happened on a part that was not being worked on. Perhaps just an accident.
Tom L., Service Manager de Everything Euro respondió el 10/19/2024 06:05 AM

We appreciate you taking the time to share your experience with us. It sounds like you had quite the adventure with your GTI, and we can assure you that we prefer our cars to purr like kittens, not roar like lions! It's great to hear that our shop met your expectations in terms of cleanliness and professionalism. However, we understand how unsettling it must have been to find the air induction hose unhooked. Mistakes can happen, and we're glad you were able to fix it, but it definitely shouldn’t have landed on your to-do list. We genuinely value your feedback and will take it to heart as we strive to improve our services. If you have any lingering concerns, please don’t hesitate to reach out. Safe travels, and may your GTI reclaim its quiet elegance! We did notice that you were infact slightly overcharged for the battery,  I went ahead an refunded to reflect the proper pricing.  Thank you for letting us know so we can prevent this for the future.    

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2024
cliente verificadoCliente Verificado
10
Dealt with my panicked daughter very well.
My 19 year old college student daughter had her car not start or idle out twice. As I live 4 hours away, this was going to be a life skill lesson for her:) She took it to Advance auto, who said her battery was fine. I found Everything Euro recommendations through a reddit thread and told her to drop it there and use the key drop box. She was freaked out because of midterms and the possibility of not being able to drive home for break. The shop was able to take care of everything within two days, as it turns out it DID need a new battery. Their ability to text both of us to keep us advised on the status was reassuring and they worked to make sure she had her car in time to come home for break. Thank you Everything Euro!
Mia C. de Everything Euro respondió el 10/17/2024 12:04 PM

We're glad to hear your daughter was able to navigate the wild world of car troubles successfully! It sounds like she aced her “car repair” midterm with flying colors. We're happy that our team could step in and take care of the situation in a timely manner, ensuring she made it home safe and sound. Keeping you both in the loop is what we strive for, especially during midterm season when stress levels might be higher than your average college tuition! Thanks for choosing us, and here’s to a smooth drive home and hopefully no more surprises under the hood.

Empleados con los que trabajó

Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/13/2024
cliente verificadoCliente Verificado
9
Great recommendation. Highly pleased.
A good friend's recommendation provided me with success and a new service point, EE, for a newly acquired Taureg. Both Mia and Shawn were helpful, always courteous, and insured my satisfaction.

Only reason for not clicking 5 Star was a parts delay on the day of original service. Parts had been ordered well in advance however turned out to be back ordered by their supplier when I took the car in. This doubled my getting rides to and fro and inconvenience of further delay to the work I wanted done.
I would suggest a double check on part availability a day or two before scheduled work.

Regardless, I look forward to further bookings with Everything Euro.
Mia C. de Everything Euro respondió el 10/17/2024 12:07 PM

Thank you for sharing your experience with us. We're pleased to hear that we were able to provide you with the level of service we strive for, even if your visit hit a bump in the road due to the parts delay. It sounds like your Taureg has found a new home with us, and we're here to support it! Your suggestion about double-checking part availability is appreciated and something we take seriously. We'll definitely work on tightening our laces on that front to minimize any delays in the future. We look forward to seeing you back for your next appointment. Here’s hoping your next visit is delightfully uneventful!

Empleados con los que trabajó

CN
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Charles N.
Elkin, NC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/04/2024
cliente verificadoCliente Verificado
8
stage 1 apr
Had stage 1 apr tune put on my mk6 golfr. They were quick and thorough and entertained me while I talked their ears off and asked questions. Good people. Calm, chill vibe.
Shawn C. de Everything Euro respondió el 10/07/2024 05:56 AM

It's always great to hear when our customers have a good experience—especially when they keep us on our toes with their questions! We're glad you found us quick and thorough; we aim to be as engaging as we are efficient. Your MK6 GolfR is in great hands, and we appreciate you taking the time to share your thoughts. If you have any more questions or just want to chat about cars, you know where to find us!

Empleados con los que trabajó

JM
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Jason M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2024
cliente verificadoCliente Verificado
10
Excellent as always
Took my Q7 in for replacement of a bad part replaced earlier this year; EE continues to be as professional as ever.
Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2024
cliente verificadoCliente Verificado
10
Great folks. Great knowledge. Great experience
Great folks. Great knowledge. Great experience
Shawn C. de Everything Euro respondió el 10/01/2024 09:09 AM

We're really glad to hear you had such a positive experience with us! It sounds like you encountered our team at their finest, ready to share their passion and knowledge. We appreciate you taking the time to share your thoughts and look forward to providing more great experiences in the future.

Empleados con los que trabajó

PB
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Phillip J. B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2024
cliente verificadoCliente Verificado
10
C7 S6 Gets New Shoes
My C7 S6 had a set of 20-inch Staggered Rohana's in gold/bronze on it when I got it. They are a bit too gang star for me to be honest. Everything Euro sold me a square set of Niche 20-inch to put me back on Banker's row. The look and ride quality improved 100%.
Shawn C. de Everything Euro respondió el 09/13/2024 09:14 AM

It's fantastic to hear that the new square set of Niche wheels has transformed your ride into something more suited to your style. We totally get that sometimes the flashy look doesn't fit everyone's vibe. We're happy to help you get back on "Banker's row" — now that's a classy upgrade! Here's to improved look and ride quality; may every drive feel as smooth as a banker’s negotiation!

Empleados con los que trabajó
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