MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

VW
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Val W.
Beavercreek, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Timely service
I would recommend the service for doing what was necessary in a timely basis.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/13/2017 06:18 AM

Good Morning,
    Thank you for your feedback about your recent visit to our service department. We appreciate your business and value your time. We strive to give our customers 5-star service, What could we do differently on your next visit to earn a 5-star rating? 
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

FM
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Frank M.
West Carrollton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Very happy
Recomendado
Douglas B. de Voss Hyundai respondió el 03/13/2017 06:16 AM

Good Morning,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
The work was done in a timely and professional way.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/07/2017 02:41 PM

Good Afternoon,
    Thank you for your Great review of our service department. We appreciate your business and value your feedback.
    Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TR
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Theresa R.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Voss Hyundai has a great maintenance/service check list that they use so that when you bring in your car for any reason, they take the time to look over the entire vehicle to try and catch minor issues before they become costly major issues in order to keep your vehicle properly operating.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/04/2017 04:51 AM

Hello,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. 
        Please let myself or any of the service team know if you have any questions about the service that we completed. 

   Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DF
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David F.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and honest!
It's like visiting a group of friends whenever I go there!
Recomendado
Douglas B. de Voss Hyundai respondió el 03/02/2017 08:41 AM

Good Morning,
     Thank you for your 5-star review. We appreciate your business and value your feedback of our service department and team.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JF
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John F.
Kettering, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service personnel are very helpful .
They did a very good job servicing my car.
Recomendado
Douglas B. de Voss Hyundai respondió el 02/27/2017 12:16 PM

Good Afternoon,
     Thank you for your Great review of our service department and team. We appreciate your business and kind words. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Centerville, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Multipoint Inspection
Had a $59.95 special for coolant replacement and multipoint inspection. Did not receive a completed multipoint inpection form. I called back and spoke with the service manager. He said the service technician entered the results in the computer. It was a bit inconvenient to call back to find out the exact condition of my brake pads. When a multipoint inspection is performed, the form needs to be completed and provided to the customer.
Recomendado
Douglas B. de Voss Hyundai respondió el 02/26/2017 08:27 AM

Good Morning,
    Thank you for your feedback about your last service visit. We appreciate your business and value your time.
     I will find out why the numbers where not on your inspection sheet to make sure that does not happen on any future visits with us.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Fairborn, OH
2011 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
NA
Recomendado
Douglas B. de Voss Hyundai respondió el 02/23/2017 02:10 PM

Good Evening,
     Thank you for your 5-star review of our team and service department. We appreciate your business and value your time.
     Please let myself or any of the team know if you have any questions about the service that we completed?

Thank you

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JB
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Jacque B.
Lebanon, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Courteous and helpful staff!
In and out on time and was dealt with respectful smiling staff!
Recomendado
Douglas B. de Voss Hyundai respondió el 02/23/2017 04:50 AM

Good Morning,
     Thank you for your feedback on your recent service visit with us. We appreciate your business and value your time. We strive for our customers to experience 5-star service with us. What could we do differently on your next visit to earn a 5-star rating?
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

KA
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Karen A.
Centerville, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Sonata
2017
Recomendado
Douglas B. de Voss Hyundai respondió el 02/23/2017 04:49 AM

Good Morning,
    Thank you for your feedback on your recent service visit with us. We appreciate your business and value your time. We strive for our customers to experience 5-star service with us. What could we do differently on your next visit to earn a 5-star rating?
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

GB
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Gary B.
Huber Heights, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great
great service.
Recomendado
Douglas B. de Voss Hyundai respondió el 02/22/2017 09:47 AM

Good Afternoon,
     Thank you for your Great review of our service team and department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JF
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James F.
Middletown, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly people.
Excellent
Recomendado
Douglas B. de Voss Hyundai respondió el 02/22/2017 08:45 AM

Good Morning,
     Thank you for your Great review of our service team and department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

FL
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Frank L.
West Carrollton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
People friendly, clean, professional
Excellent
Recomendado
Douglas B. de Voss Hyundai respondió el 02/22/2017 04:44 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and value your feedback. We strive to give our customers the best value in the area.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

EB
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Ellen B.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent staff.
The staff took time to listen to my concerns.
Recomendado
Douglas B. de Voss Hyundai respondió el 02/21/2017 12:16 PM

Good Afternoon,
     Thank you for your Great review of our service department and team. We appreciate your business and kind words.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

PG
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Patricia G.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Patricia Gruber
Voss Hyundai provides consistently fine service. The contact people as well as the service agents are both professional and welcoming.
Recomendado
Douglas B. de Voss Hyundai respondió el 02/06/2017 03:04 AM

Good Morning,
     Thank you for your 5-star review of our service department and staff. We appreciate your business and value your feedback. I will be sure and share with the other team members so they know how pleased you are. 
     Please let myself or any of the team know if you have any questions about the services that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RP
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Richard P.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service!!
the employees!
Recomendado
Douglas B. de Voss Hyundai respondió el 02/02/2017 04:57 AM

Good Morning,
    Thank you for your 5-star review of our service department and staff. We appreciate your business and value your feedback. I will be sure and let Mark know how satisfied you are with the service he is providing. 
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JB
gravatar
John B.
Springboro, OH
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very nice professional staff
This dealer always takes very good care of my car.
Recomendado
Douglas B. de Voss Hyundai respondió el 01/31/2017 06:10 AM

Good Morning,
     Thank you for your 5-star review of our service department and team. We appreciate your business and your kind words. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LS
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Leslie S.
Fairborn, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
none
Good Job
Recomendado
Douglas B. de Voss Hyundai respondió el 01/30/2017 04:44 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and value your feedback on the service that we offer.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Former Toyota Corolla Owner
I am very impressed with the Voss Hyundai service and car prices.
Recomendado
Douglas B. de Voss Hyundai respondió el 01/27/2017 03:13 AM

Good Morning,
      Thank you for your 5-star review of our service department and team. We appreciate your business and value your time and feedback.
      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MK
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Mark K.
Springboro, OH
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
This is a great place for service, they get you in on time and get the car done with no issues
Recomendado
Douglas B. de Voss Hyundai respondió el 01/21/2017 11:34 AM

Hello, 
     Thank you for your Great review of our service department and team. We appreciate your business and value your kind words. Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.