MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

Cliente verificado
Dayton, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/18/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
convienent drop off friendly Staff at Check in
Told me how long it would take and they finished early
Recomendado
Douglas B. de Voss Hyundai respondió el 04/19/2017 05:47 AM

Hello,
     Thank you for your review. We appreciate your business and value your feedback. We strive to give our customers a 5-star experience, what could we do differently to earn a 5-star on your next visit?
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RU
gravatar
Roxann U.
Dayton, OH
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great dealership
Everyone is always friendly and polite
Recomendado
Douglas B. de Voss Hyundai respondió el 04/19/2017 04:41 AM

Good Morning,
    Thank you for your kind words about our service team and department. We appreciate your business and look forward to seeing you for your future service needs.
    Please contact me if you have any questions about your service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CB
gravatar
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2nd service
VOSS did great job on my Genesis service that was required.
Recomendado
Douglas B. de Voss Hyundai respondió el 04/18/2017 04:48 AM

Good Morning,
     Thank you for your 5-star review of our service department and team. We appreciate your business and kind words about us.      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

AR
gravatar
Ashley R.
Arcanum, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly Staff
Service staff is always fast and friendly!
Recomendado
Douglas B. de Voss Hyundai respondió el 04/17/2017 11:16 AM

Hello,
    Thank you for your 5-star review of our team and service department. We appreciate your business and value your feedback. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LN
gravatar
Larry N.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
close to home does good work
use more cupons
Recomendado
Douglas B. de Voss Hyundai respondió el 04/14/2017 07:00 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and value your time. We normally don't have it on any of the news channels, Unless a customer request it. May I ask for your feedback about your answer "no" to the value of the service received? What could we do differently?
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service, good value, a little slow on delivery.
I took my 2013 Sonata in for 67,500 mile service and two recalls (under-body corrosion and seat belt anchor). The final price was less than quoted. That was a nice surprise. However I was told the car would be ready at 3:00 (from a 9:30 appointment) and it wasn't ready until 5:00. It wasn't a big deal since I didn't need the car that day, but it would have been nice to pick it up on schedule.
Recomendado
Douglas B. de Voss Hyundai respondió el 04/11/2017 02:55 PM

Hello,
     Thank you for your review of our service team and department. We appreciate your business and value your feedback to help us make your experience better.
      We do try to make the pick up times as close as possible to the times quoted during the write up, but however with resealing the oil pan it was better to leave it set up a few hours longer. 
       Please let myself or any of the team now if you have any questions about the services that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JH
gravatar
Jodi H.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service and quality
All the people at Voss Hyundai are awesome
Recomendado
Douglas B. de Voss Hyundai respondió el 04/11/2017 12:53 PM

Hello,
    Thank you for your Great review of our service department and team!!!! We appreciate your business.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SL
gravatar
Saundra L.
Franklin, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
everyone was very nice and friendly!
Great job!!!
Recomendado
Douglas B. de Voss Hyundai respondió el 04/11/2017 12:12 PM

Hello,
    Thank you for your 5-star review of our service team and department. We appreciate your business and kind words about your service experience.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JW
gravatar
Jill W.
Lebanon, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Excellent, friendly service!
Recomendado
Douglas B. de Voss Hyundai respondió el 04/10/2017 11:23 AM

Good Afternoon,
     Thank you for your Great review of our service team and department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

BZ
gravatar
Bob Z.
Beavercreek, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Voss reviee
All employees are very knowledgeable, courteous, and nice. All required service is done promptly
Recomendado
Douglas B. de Voss Hyundai respondió el 04/04/2017 01:27 PM

Good Afternoon,
     Thank you for your 5-star review of our service staff and department. We appreciate your business and value your feedback and kind words about our process.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DM
gravatar
Denise M.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change 2017
Clean comfortable waiting room with complimentary water, coffee, tea or hot cocoa ?
Recomendado
Douglas B. de Voss Hyundai respondió el 04/03/2017 05:23 AM

Good Morning,
    Thank you for your Great review of our service team and department. We appreciate your business and kind words. I will be sure and let Mark and Mike know how pleased you are. 
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JK
gravatar
Jayme K.
Lebanon, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service department
In and out fast. Freindly service manager.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/31/2017 03:29 AM

Good Morning,
     Thank you for you Great review of our service department. We appreciate your business and value your time.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JH
gravatar
John H.
Kettering, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Service
Good Servicw
Recomendado
Douglas B. de Voss Hyundai respondió el 03/29/2017 05:15 AM

Good Morning,
    Thank you for the 5-star review of our service department and team. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RC
gravatar
Robert C.
Springboro, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great work!
Voss Hyundai did it again! Great service and trustworthy.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/28/2017 11:24 AM

Good Afternoon,
    Thank you for your Great review of our service team and department. We appreciate your business and the kind words about our staff.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JT
gravatar
Janet T.
West Carrollton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Timely Considerate Service
Everything went smoothly - guys got done even quicker than estimated time - especially appreciated that they were able to re-affix (rather than tell me a new purchase was required) some door frame gasket that had pulled loose due to icing in the door frame.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/27/2017 04:58 AM

Good Morning,
    Thank you for the Great review of our service department and team. We appreciate your business and value your feedback. I will be sure and share with the team how pleased you are.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Franklin, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall
Brought my Sonata in for anti rust treatment. Work was done quickly and efficiently. Couldn't ask for better service!!
Recomendado
Douglas B. de Voss Hyundai respondió el 03/23/2017 11:44 AM

Good Afternoon,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. 
     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TD
gravatar
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service at Voss Hyundai
Service is always done in fair and timely fashion,
Recomendado
Douglas B. de Voss Hyundai respondió el 03/22/2017 05:17 AM

Good Morning,
     Thank you for the Great review of our service department and team. We appreciate your business and value your feedback to help us make improvements.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DS
gravatar
Darren S.
West Hollywood, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good communications
They are excellent to work with
Recomendado
Douglas B. de Voss Hyundai respondió el 03/20/2017 03:59 PM

Good Evening,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. 
     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LF
gravatar
Linda F.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I've had excellent service
Thanks for timely, excellent service.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/17/2017 05:04 AM

Good Morning,
     Thank you for your Great review. We appreciate your business and value your feedback about your service experience with us.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

FM
gravatar
Frank M.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2017
cliente verificadoCliente Verificado
Categoría: Service
Service Department of Excellence
I have been taking my 2013 Hyundai Sonata to Voss Service for over two years. As a person who makes his living partially from income derived through transportation services, it is extremely important that my vehicle be kept at peak performance at all times. The service department at Voss has worked with me to keep me on the road and in the safest vehicle possible. I thank all the team for helping me provide service to all my passengers safely in a well maintained vehicle.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/15/2017 02:17 PM

Good evening,
    Thank you for your Great review of our service team and department. We appreciate your business and kind words about our store. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.