MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Above and beyond
Staff were extremely nice and they got me in and out very quickly. They did excellent work as always!
Recomendado
Douglas B. de Voss Hyundai respondió el 05/08/2017 04:43 AM

Good Morning,
     Thank you for your Great review of our service department! We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TG
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Tom G.
Wilmington, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Service
With 130,000 miles my Tucson was in need of a timing belt and water pump replacement. Voss Hyundai did a wonderful job of repairing my Hyundai.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/03/2017 04:48 AM

Good Morning,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. I will be sure and share with the team how pleased you are.
      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DT
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Danielle T.
Kettering, OH
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
05/02/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
.
.
No Recomendado
Douglas B. de Voss Hyundai respondió el 05/03/2017 04:55 AM

Good Morning,
     Thank you for your review of our service department and team. We appreciate your business and value your feedback. I apologize for how you felt you were treated, I will follow up with our cashiers to get this concern corrected.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

KM
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Kimberly M.
Wilmington, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
always very nice
always will go back here
Recomendado
Douglas B. de Voss Hyundai respondió el 05/02/2017 02:33 PM

Hello,
     Thank you for your Great review of our service team and department. We appreciate your business and kind words about us.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DN
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Debbie N.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I would recommend taking your Hyundai to Voss for any servicing or maintenance
Recomendado
Douglas B. de Voss Hyundai respondió el 05/02/2017 10:49 AM

Good Afternoon,
    Thank you for your Great review of our service department. We appreciate your business and kind words about out staff and process.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SJ
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Stephen J.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Sevice Technicians
Very clean facility
Recomendado
Douglas B. de Voss Hyundai respondió el 04/29/2017 10:59 AM

Hello,
     Thank you for your 5-star review of our service department and team. We appreciate your business and kind words about our team. 
     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service advisors:Timely service, fix what needs to be serviced, recommends appropriate service, very professional
Great service
Recomendado
Douglas B. de Voss Hyundai respondió el 04/28/2017 01:49 PM

Good Afternoon,
     Thank you for the Great review of our service team and department. I will be sure and let them know how pleased you are. 
     We appreciate your feedback and value your business. Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TE
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Tom E.
Centerville, OH
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Disappointed
I expect more and don't believe my expectations are unreasonable.
No Recomendado
Douglas B. de Voss Hyundai respondió el 04/28/2017 04:46 AM

Thank you for taking the time to provide us with your feedback. Please feel free to contact me and we can go over your concerns and the charges that you encored.


Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

EP
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Ed P.
Dayton, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/27/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Contact
The service is good but they can be difficult to reach by telephone.
Recomendado
Douglas B. de Voss Hyundai respondió el 04/28/2017 04:48 AM

Good Morning,
    Thank you for your feedback about your recent service visit. We appreciate your business. We are continuously making changes to our phone procedures to make it easier for our customers to make phone contact with us. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JD
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John D.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service after the sale
Excellent
Recomendado
Douglas B. de Voss Hyundai respondió el 04/26/2017 01:58 PM

Good Afternoon,
     Thank you for your 5-star review of our service team. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DL
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Dale L.
Wheaton, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly people & good service
Dale L
Recomendado
Douglas B. de Voss Hyundai respondió el 04/26/2017 12:27 PM

Good Afternoon,
    Thank you for your 5-star review of our service team. We appreciate your business and value your feedback.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

BB
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Bob B.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast Service
I dropped my car off for a miss in the engine and it was fixed within 24 hours,
Recomendado
Douglas B. de Voss Hyundai respondió el 04/25/2017 08:54 AM

Hello,
     Thank you for taking the time to provide us with your feedback on your recent service visit with us. We appreciate your business.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JS
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Jennifer S.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Voss Hyundai
Knowledgable, honest, and efficient.
Recomendado
Douglas B. de Voss Hyundai respondió el 04/24/2017 03:23 PM

Good Evening,
    Thank you for your 5-star review of our service department and team. We appreciate your business and kind words about us.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great service
service always done in a timely manner and easy to schedule your appointment
Recomendado
Douglas B. de Voss Hyundai respondió el 04/24/2017 05:14 AM

Good Morning,
    Thank you for your 5-star review of our service department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DM
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DANIEL M.
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
recall for oil feeder turbo tube
Did work in a timely manner.
Recomendado
Douglas B. de Voss Hyundai respondió el 04/24/2017 05:15 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JG
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Justin G.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
No pressure, great servivce
Regular maintenance is fast and easy. After buying from this dealer, I would not go anywhere. The price is affordable and the service is exceptional.
Recomendado
Douglas B. de Voss Hyundai respondió el 04/24/2017 05:14 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and kind words about our team.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

HD
gravatar
Heather D.
Kettering, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Mark and Mike are great to work with and have been very active in resolving my radio problem. Hopefully a resolution can be found in the very ear future
No Recomendado
Douglas B. de Voss Hyundai respondió el 04/21/2017 01:31 PM

Hello,
    Thank you for your review of our service department. We appreciate your business and understanding on the intermittent concern with your XM radio. We look forward to getting your Tucson back in and getting the issue corrected.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you, 

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

ZF
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Zachary F.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great as always
All staff is super helpful.
Recomendado
Douglas B. de Voss Hyundai respondió el 04/21/2017 04:37 AM

Good Morning,
     Thank you for your 5-star review of our service department and team. We appreciate your business and value your feedback. 
     Please let myself or any of the team know if you have any questions about your recent service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

AW
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Alton W.
Morrow, OH
2011 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Have the parts necessary for the required service and additional issues that may require attention.
Overall, very good. Nice waiting area, and shuttle service if needed.
Recomendado
Douglas B. de Voss Hyundai respondió el 04/19/2017 05:49 AM

Hello,
    Thank you for your 5-star review. We appreciate your business and value your feedback. Your feedback helps us to make changes to our process to better service your needs. I will review your work order to see if there were any part delays.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RS
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Ronald S.
Kettering, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always a Great Experience!
My car is always serviced at the time I bring it in! I've been a Voss Hyundai customer for thirteen years and I've never had a bad experience!
Recomendado
Douglas B. de Voss Hyundai respondió el 04/19/2017 05:21 AM

Hello,
    Thank you for your 5-star review. We appreciate your business and value your feedback. I will be sure and let the team know how pleased you are with the service we provide.
      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.