MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

KB
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Kyle B.
Xenia, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fine service. Needs to pay attention to the details.
A few days after my appointment the tire sensors went off for low tire pressure. This was supposed to be included with the package I got and it was not done properly as several tires were 5+ PSI below what they should have been.
Recomendado
Douglas B. de Voss Hyundai respondió el 10/18/2017 09:07 AM

Good Afternoon ,

Thank you for your review of our service department and team. We appreciate your business and value your time.

    Please feel free to stop by and we can recheck your tire pressure since we have had a few temperature changes over the last few days. 

Please let myself or any of the team know if you have any questions about the service that we completed.


Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DF
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David F.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service.
Always great, friendly, and trustworthy service. They never try to rip you off!
Recomendado
Douglas B. de Voss Hyundai respondió el 10/18/2017 09:03 AM

Good Afternoon,

Thank you for your Great review of our service department and team. We appreciate your business and value your time.

Please let myself or any of the team know if you have any questions about the service that we completed.


Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Springboro, OH
2014 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Dept is outstanding
Service was outstanding. ....
Recomendado
Douglas B. de Voss Hyundai respondió el 10/17/2017 01:03 PM

Good Afternoon,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

AB
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Anthony B.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service provider
I’ve used Voss Hyundai for about 10 years. They’ve always been professional and responsive to my needs.
Recomendado
Douglas B. de Voss Hyundai respondió el 10/11/2017 04:37 AM

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your continued business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MB
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Marco B.
Dayton, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Rotor replaced
The job was completed.
Recomendado
Douglas B. de Voss Hyundai respondió el 10/10/2017 12:39 PM

Hello,

Thank you for your review of our service department and team. We appreciate your business and value your feedback on your experience with us.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LH
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Linda H.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service rating
Employees very friendly and answered all my questions
Recomendado
Douglas B. de Voss Hyundai respondió el 10/09/2017 04:37 AM

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your feedback on your experience with us.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JW
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Jill W.
Lebanon, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service!
Always satisfied with the top quality service we receive every time.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/29/2017 12:55 PM

Good Afternoon,

Thank you for your 5-star review of our service department and team. We appreciate your continued business and value your feedback about your experience with us.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

EC
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Emily C.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Voss provides fast, friendly, and affordable service.
Keep up the great work. I will continue to come to you for my car services.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/29/2017 05:12 AM

Good Morning,

Thank you for your Great review of our service department and team. We appreciate your continued business and value your feedback about your experience with us.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
tHEY ARE VERY EFFICIENT AND FRIENDLY
Good job Voss
Recomendado
Douglas B. de Voss Hyundai respondió el 09/26/2017 03:00 PM

Hello,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your feedback about your experience with us.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

GS
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Gary S.
Springboro, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I will recommend to all.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/26/2017 02:59 PM

Hello,

Thank you for your Great review of our service department and team. We appreciate your business and value your feedback about your experience with us. I will be sure and pass this on to Mark so he knows how pleased you are.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

HK
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Heather K.
Middletown, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/19/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Maintenance and service
Staff are knowledgeable and courteous
Recomendado
Douglas B. de Voss Hyundai respondió el 09/20/2017 04:33 AM

Good Morning,

Thank you for your review. We appreciate your business and value your feedback to help up make your experience better.

We strive to deliver a 5 star experience to our customers, what could we do differently to earn a 5-star rating on your next visit?

Please let any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RB
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Ruby B.
Trotwood, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good job
found the problem
Recomendado
Douglas B. de Voss Hyundai respondió el 09/20/2017 04:29 AM

Good Morning,

Thank you for your Great review. We appreciate your business and value your feedback.

Please let any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

GE
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Gary E.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/19/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Knowledgeable and professional service managers, timely work, and aware of resulting costs etc
Absolutely the best
Recomendado
Douglas B. de Voss Hyundai respondió el 09/20/2017 04:27 AM

Good Morning,

Thank you for your 5-star review. We appreciate your business and kind words about our team.

Please let any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CB
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Carolyn B.
Fairborn, OH
2017 Hyundai Ioniq Hybr
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Been bringing my cars here more than 15 years. This service department is why I come to this dealship to buy my cars. In fact when I purchased my Ioniq a couple months ago I had questions that I went to talk with Mark about before I decided to buy it.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/20/2017 04:26 AM

Good Morning,

Thank you for your Great review. We appreciate your continued business and value your feedback.

I will be sure and share your review with Mark so he knows how pleased you are with his service.

Please let any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SD
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Susan D.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
I've been bringing my vehicle to Voss for 8 years now...and will continue to do so...Service is excellent...
Recomendado
Douglas B. de Voss Hyundai respondió el 09/18/2017 05:29 AM

Good Morning,

Thank you for your Great review. We appreciate your continued business and value your time.

I will be sure and let the team know how pleased you are.

Please let any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

EC
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Elizabeth C.
West Alexandria, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Excellent customer service from face to face communications to electronic communications and discounts offered without asking but simply because I elected to have the work done there. I felt like my business was very much valued and appreciated. Attention to detail was great and is rare in the service world today in general.... it was a refreshing experience.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/18/2017 05:25 AM

Good Morning,

Thank you for your Great review. We appreciate your business and value your feedback.

We are very please to hear how happy you are with our service team and our process. I will be sure and let the rest of the team know how pleased you are.

Please let any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SC
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Stephanie C.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I'm currently driving my third Hyundai and I have always come here for service. Never a bad experience.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/18/2017 05:12 AM

Good Morning,

Thank you for your Great review. We appreciate your continued business and value your feedback.

I will be sure and let the rest of the team know how pleased you are with their service.

Please let any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JR
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Jennifer R.
Saco, ME
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Another great service
Friendly, caring
Recomendado
Douglas B. de Voss Hyundai respondió el 09/15/2017 04:40 AM

Good Morning,

Thank you for your Great review. We appreciate your business and value your feedback.

Please let any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

PG
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Pamela G.
West Carrollton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good follow thru and speed of service
good service to detail
Recomendado
Douglas B. de Voss Hyundai respondió el 09/13/2017 11:10 AM

Hello,

Thank you for the 5-star review of our service department and staff. We appreciate your business and value your feedback.


Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JB
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Jacque B.
Lebanon, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Safety recall
I feel like I matter and that I am appreciated as a Customer.
Something that would be nice to do while I am there is to have a computer set up that would take me thru what it would take to upgrade to a new vehicle, what upgrades there are to the new vehicles, what deals are going on at that time, and how to get a close quote to what my vehicle is worth.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/12/2017 02:46 PM

Hello,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver 5-star service to our customers, What could we do differently on your next service visit to earn a 5-star rating?

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.