MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

PB
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Pat B.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service with my same service manager, Mark!!!
Great dealership.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/03/2019 04:53 AM

Good Morning,

Thank you for your Great review, we appreciate your business and you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

EB
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Emily B.
Fairborn, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Breaks changed
Very quick and great service
Recomendado
Douglas B. de Voss Hyundai respondió el 09/03/2019 04:52 AM

Good Morning,

Thank you for your Great review, we appreciate your business and you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

ML
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Marla L.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Marla L
The staff is very friendly and genuinely cares about taking care of the problems
Recomendado
Douglas B. de Voss Hyundai respondió el 08/31/2019 06:50 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JB
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Jeffrey B.
Franklin, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and excellent service
N/A
Recomendado
Douglas B. de Voss Hyundai respondió el 08/31/2019 06:49 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

GG
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Gary G.
Lebanon, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People
You are pushing your luck for cooporations
Recomendado
Douglas B. de Voss Hyundai respondió el 08/31/2019 06:47 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DZ
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David Z.
Maineville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and friendly service
My first service was a smooth and easy process. Shuttle service to/from my office is a terrific benefit made better by my driver (sorry Mike or Mark). See you in another 7500 miles.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/31/2019 06:53 AM

Good Morning,

Thank you for your Great review, we appreciate your business and you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TG
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Tom G.
Wilmington, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good Service
Experienced staff take care of my Hyundai.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/31/2019 06:45 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

AC
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Angela C.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great People!!!
They seem to have a high retention rate of the staff at this Hyundai dealership. I’ve always had a pleasant experience with my car serviced with no problems whatsoever and plenty of friendliness and comfort always accommodating my dog.
Had a horrible experience with Hyundai Corporation on my car engine blew up. Therefore will never purchase another
Recomendado
Douglas B. de Voss Hyundai respondió el 08/26/2019 05:29 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team. I will be sure and let the team know how pleased you are with there efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
The oil change was quick and economical. People friendly
Recomendado
Douglas B. de Voss Hyundai respondió el 08/26/2019 05:28 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Miamisburg, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional
Staff professional and knowledgeable
Recomendado
Douglas B. de Voss Hyundai respondió el 08/21/2019 05:45 AM

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SS
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Susan S.
Fairborn, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service department
The service advisors, especially Mark, do an amazing job. They always are very polite, professional and helpful and great to work with.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/21/2019 05:43 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SK
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Susan K.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service very good.
Always happy to bring my car in.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/21/2019 05:41 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

KP
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Karen P.
Xenia, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Personable customer service in the Service Department and prompt service.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/19/2019 07:02 AM

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MG
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Mary G.
Bellbrook, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wonderful place to take car
I have a 2016 Elantra and I only take it to Voss for its health care checkup.....Mark is wonderful to work with and so far everything has been great....I would highly recommend this dealership.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/19/2019 06:54 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RW
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Rebecca W.
Monroe, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Service was quick and as advertised.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/15/2019 10:24 AM

Good Afternoon,

    Thank you for your business and great review of our service team. Please let us know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

ES
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Eboni S.
Richmond, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Best Customer Service I've Had for Car Maintenance
Prior to coming to Voss, I went to a Hyundai dealer in Columbus to have my car serviced. At this location in Columbus, I merely had my oil changed and diagnostics tests run. They told me that I needed new tires, alignment, balancing, breaks, and a host of other things to get maintain my car. Doing all of what they recommended would have costed me more than $1000. When I came to Voss, I got my tires balanced and aligned, my oil changed, and filters replaced (I have a little one on the way and can't have her breathing in poor quality air). They also gave me a diagnostic report that let me know everything was fine, and I actually did not need to do everything the other dealership was trying to get me to pay for. Needless to say, I will never go back to that Columbus Hyundai dealer. Voss also secured me as a customer with their friendly service and conversation (Mark and Greg). I think it is also a major plus that Voss washed my car. As a customer, I don't take the little things for granted, and certainly don't take an $1000 overestimate for granted either.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/15/2019 09:38 AM

Good Afternoon,

    Thank you for your business and great review of our service team. Please let us know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

KF
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Kenneth F.
Springboro, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Close to home, Nice people
Close to home, Nice people
Recomendado
Douglas B. de Voss Hyundai respondió el 08/13/2019 02:20 PM

Hello,

    Thank you for your business and taking the time to complete this survey. We drive to deliver a five star experience to our customers, what can we do differently to earn a 5-star review on your next service visit?

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JR
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Janet R.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Prompt, friendly, well executed service
Recomendado
Douglas B. de Voss Hyundai respondió el 08/12/2019 01:17 PM

Good Afternoon,
    Thank you for your business and 5-star review of our service team. Please let us know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

HK
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Heather K.
Middletown, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
They will always answer your questions honestly and will help in providing the best recommendations for upcoming cost
Recomendado
Douglas B. de Voss Hyundai respondió el 08/08/2019 04:44 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LF
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Linda F.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Voss service
Service is excellent and efficient.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/06/2019 04:44 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.