MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

TD
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Thomas D.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Scheduled Service
I am always treated with respect and service is always done correctly and in a timely manner.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/15/2019 01:38 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Drop off and pickup was easy.work was done in a timely manner
Recomendado
Douglas B. de Voss Hyundai respondió el 03/15/2019 04:36 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

WW
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William W.
West Chester, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Another great trip
Mark and techs are very professional and know what they’re doing. No surprises
Recomendado
Douglas B. de Voss Hyundai respondió el 03/15/2019 04:36 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DK
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Donald K.
Sugarcrk Township, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Sevice Review
Mark is absolutely excellent at his job thus to true asset to Voss
Recomendado
Douglas B. de Voss Hyundai respondió el 03/15/2019 04:35 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Long time customer
The entire staff at Voss Huyundai is outstanding.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/13/2019 05:06 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business with us and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MM
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Mary M.
Bellbrook, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great
Fast and complete.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/11/2019 06:21 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CD
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Chantele D.
Newport News, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mark at Voss Hyundai, Centerville Ohio
Mark Atwood is a phenomenal Service Manager--I wouldn't go anywhere else but Voss Hyundai. He is always helpful--always honest and only does the work he has to in order to keep my vehicle running great and me safe!
Recomendado
Douglas B. de Voss Hyundai respondió el 03/04/2019 04:54 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

I will make sure Mark gets a copy of this so he knows how pleased you are with his service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RP
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Ronnie P.
Fairfield, OH
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
friendly
Everyone was helpful and nice. Thank you for working me into your service dept. in such short notice
Recomendado
Douglas B. de Voss Hyundai respondió el 02/27/2019 06:22 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DV
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David V.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job!
Great customer service, clean, relaxing waiting room, friendly staff, quick and efficient work.
Recomendado
Douglas B. de Voss Hyundai respondió el 02/25/2019 12:22 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JF
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Jake F.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They do what they say their going to do.
I* enjoy doing my inspections and oil changes with Voss Hyundai .
Recomendado
Douglas B. de Voss Hyundai respondió el 02/25/2019 12:20 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SK
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Susan K.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and excellent people!
Great customer service!
Recomendado
Douglas B. de Voss Hyundai respondió el 02/25/2019 05:35 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LR
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Liza R.
Sugarcrk Township, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service and friendliness
Very quick and good service! ?
Recomendado
Douglas B. de Voss Hyundai respondió el 02/25/2019 05:32 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

WH
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William H.
Middletown, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
New brakes
Once again the service guys where great. Don't mind coming up from Middletown to have my Hyundai Elantra serviced. I'm on dialysis 3 days a week and my car has to by running at its very best all the time. So, with the help of your service department, Steve , Justin and Mark my car runs great... much thanks to ALL!!
No Recomendado
Douglas B. de Voss Hyundai respondió el 02/25/2019 05:32 AM

Good Morning,

     Thank you for your continued business with us. We appreciate your feedback about your service experience. I will be sure the team knows how pleased you are with their efforts.

     Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CB
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Charles B.
Dayton, OH
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
oil change
Mark and the team at Voss always take care of me with friendly conversation and information!
Recomendado
Douglas B. de Voss Hyundai respondió el 02/19/2019 02:43 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TM
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Tim M.
Eaton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
They do a great job inspecting vehicle while you are there getting service. Service Advisor is very helpful and customer waiting area is nice and has free wifi. I would not do to any other dealership for service.
Recomendado
Douglas B. de Voss Hyundai respondió el 02/19/2019 01:36 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DL
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Daniel L.
Dayton, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
D Lewis
Xcellnt
Recomendado
Douglas B. de Voss Hyundai respondió el 02/19/2019 01:39 PM

Good Afternoon,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

GC
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Gregory C.
Verona, OH
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2019
cliente verificadoCliente Verificado
Categoría: Service
Great service by proffessionals
The service i recieved was excellent. I was greeted, taken care of and on my way in just a bit. Nothing but courteousy, politeness and proffessionalism.
Recomendado
Empleados con los que trabajó

GC
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Gregory C.
Verona, OH
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2019
cliente verificadoCliente Verificado
Categoría: Service
Great service by proffessionals
The service i recieved was excellent. I was greeted, taken care of and on my way in just a bit. Nothing but courteousy, politeness and proffessionalism.
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/17/2019
Tipo de Servicio: Repair
Categoría: Service
Great service by proffessionals
I brought my car in for an oil change. The tech did a software update. The next time i drove my car, the CHECK ENGINE light came on. After talking to service manager, i find out that the UPDATE is creating issues. The following day i had to return to dealer to get a rental car cause my car wasnt running correctly. I surely hope they fix problem soon. I miss my car and i dont care for inconvenience.
Recomendado
Douglas B. de Voss Hyundai respondió el 02/17/2019 11:44 AM

Hello,

    I will review your invoice and be contacting you to go over your feedback.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Douglas B. de Voss Hyundai respondió el 02/17/2019 12:05 PM

Thank you for the opportunity to get this corrected.


 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JS
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Julie S.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service, Proficient staff
I always get my car serviced promptly. They have a seamless drop off process. It's service area is always clean and the waiting area is comfortable. The pricing is given up front with the customer's approval.
Recomendado
Douglas B. de Voss Hyundai respondió el 02/18/2019 04:31 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

NB
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Nalisa B.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
friendly reliable service
the friendly reliable service
no long waiting
Recomendado
Douglas B. de Voss Hyundai respondió el 02/13/2019 05:15 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.