MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

Cliente verificado
Germantown, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Easy to deal with
Great service
Recomendado
Douglas B. de Voss Hyundai respondió el 08/15/2017 01:17 PM

Hello,

Thank you for your Great review of our service department and team. We appreciate your business and kind words.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CH
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Carolle H.
Springboro, OH
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service Friendly Knowledgeable staff
Outstanding work and very efficient staff
Recomendado
Douglas B. de Voss Hyundai respondió el 08/15/2017 07:52 AM

Hello,

     Thank you for your Great review of our service department and team. We appreciate your business and kind words.

      Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JH
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Jean H.
Centerville, OH
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Appreciate pick up service as I am unable to go there any more.
Convenient.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/12/2017 11:24 AM

Hello,

    Thank you for your feedback. We appreciate your business. We would like to apologize for the confusion on picking your car up for service. 
     Please feel free to contact me if I can answer any questions that you may have. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JT
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Jeraldine T.
Carlisle, OH
2017 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
satified customer
good customer relationships, prompt service, clean facility, website available for scheduling appointment. phones were not working and i was able to schedule appointment for the next day using website.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/11/2017 10:37 AM

Hello,

     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback.

      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always quick and easy!
I always get quick service and Voss Hyundai makes it easy.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/10/2017 06:31 AM

Good Morning,

     Thank you for your 5-star review of our service department and staff. We appreciate your continued business with us.

     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DL
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Dawn L.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Your staff!
Dawn L
Recomendado
Douglas B. de Voss Hyundai respondió el 08/07/2017 05:04 AM

Good Afternoon,

Thank you for your 5-star review of our service team and department. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

GE
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Gary E.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service manager, Mark,moistens to issues, handles in most professional manner, and offers appropriate information
Yes I recommend
Recomendado
Douglas B. de Voss Hyundai respondió el 08/04/2017 05:45 AM

Good Morning,
    
       Thank you for your Great review of our service department and team. I will be sure and share this with Mark so he knows how pleased you are with his service.

       Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DD
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Darrell D.
Franklin, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall Work
Work was done quicker than promised! Can't beat that for service!!
Recomendado
Douglas B. de Voss Hyundai respondió el 07/27/2017 04:54 AM

Good Morning,
     
     Thank you for your Great review of our service team and department. We appreciate your business and kind words about us.

     Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RH
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Rebecca H.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, courteous
Excellent
Recomendado
Douglas B. de Voss Hyundai respondió el 07/26/2017 04:20 AM

Good Morning,
 
      Thank you for your Great review of our service department and team. We appreciate your continued business with us. 

      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TS
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Thomas S.
Kettering, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Mark and his mechanics.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/26/2017 04:19 AM

Good Morning,
 
      Thank you for your 5-star review of our service department and team. We appreciate your business with us. 

      I will be sure and share this with Mark and the rest of the team so they know how pleased you are.

      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy Customer new tires & brakes.
Customer Service with a smile, I feel educated & that they are being honest, & they go out of their way to make it convenient for the customer.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/25/2017 04:36 AM

Good Morning,
 
      Thank you for your Great review of our service department and team. We appreciate your business with us. 

      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Bellbrook, OH
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
as I said - everything was great - fast and friendly
Friendly and family
Recomendado
Douglas B. de Voss Hyundai respondió el 07/21/2017 11:28 AM

Good Afternoon,
 
      Thank you for your review of our service department and team. We appreciate your business with us.

     We strive to deliver 5-star service to our customers, what can we do differently to earn a 5-star rating on your next visit?

      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MA
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Mary A.
Englewood, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly people.
Friendly
Most definitely. They only fix what I need. :)
Recomendado
Douglas B. de Voss Hyundai respondió el 07/20/2017 12:52 PM

Hello,

       Thank you for your 5-star review of our service department and team. We appreciate your business and value your feedback on our service.

       Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

QB
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Quinthony B.
Miamisburg, OH
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quinthony Brown
Great service, but I though my oil change was free as I just purchased the vehicle recently
Recomendado
Douglas B. de Voss Hyundai respondió el 07/19/2017 11:06 AM

Hello,
     
       Thank you for your Great review. We appreciate your business and value your feedback. It looks like you purchased your Hyundai at another dealer and they could have told you that it was free, but that would only apply at that location.
  
         Please feel free to contact me if i can help with any questions.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MM
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Monica M.
Dayton, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
EXCELLENT SERVICE!
CUSTOMER SERVICE HAS ALWAYS BEEN WONDERFUL. SERVICE IS QUICK AND EVERYTHING HAS ALWAYS BEEN EXPLAINED THOROUGHLY. GREAT JOB, VOSS!
Recomendado
Douglas B. de Voss Hyundai respondió el 07/19/2017 08:00 AM

Hello,
   
        Thank you for your review of our service team and department. We appreciate your business and kind words. We strive to deliver 5-star service to our customers, what could we do differently to earn a 5-star rating on your next service visit?

     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

NW
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Neil W.
Kettering, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
very customer oriented
great
Recomendado
Douglas B. de Voss Hyundai respondió el 07/19/2017 04:40 AM

Good Morning,

Thank you for your great review of our service department and team. We appreciate your business and value your time. I will be sure and share this with Mark so he knows how pleased you are with his service. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SB
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Shari B.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Flat Tire
I was worked in on a weekend day by the Service Manager Mark. He heard my story and helped. All within 2.5 hours!
Recomendado
Douglas B. de Voss Hyundai respondió el 07/18/2017 01:59 PM

Good Afternoon,

Thank you for your great review of our service department and team. We appreciate your business and value your time. I will be sure and let Mark know how pleased you are.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Always great service. Stopped in for a battery check after leaving the dome light on all night. They were able to accommodate me without an appointment and replaced the battery.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/18/2017 01:58 PM

Good Afternoon,

       Thank you for the great review of our service team and department.  We appreciate your business.

       Please let us know if you have any questions about the completed service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JG
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Jerome G.
Dayton, OH
2009 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people
The personnel are all well informed as to the products
Recomendado
Douglas B. de Voss Hyundai respondió el 07/17/2017 12:35 PM

Good Afternoon,

Thank you for your 5-star review of our service department. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JF
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Jan F.
Newport, KY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Jan Fisher
Excellent in all phases of services, great personel
Recomendado
Douglas B. de Voss Hyundai respondió el 07/17/2017 04:53 AM

Good Morning,
    
      Thank you for your Great review of our service team. We appreciate your business and value your feedback.

      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.