MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

DF
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David F.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Always provides excellent, honest service with a smile! Will always come back here for this kind of service.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/03/2018 05:03 PM

Good Evening,

    Thank you for your business and great review of our service team. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and effective
Service is very quick, effective and they do not try to sell you on things you do not need.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/02/2018 07:41 AM

Good morning,


 Thank you for your business and your great review of our service department and team. 


Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CA
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Cymone A.
Elyria, OH
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love Voss!!
Been to numerous Hyundai's throughout Ohio and by far my favorite!! Excellent service and great staff!
Recomendado
Douglas B. de Voss Hyundai respondió el 06/27/2018 04:38 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice Job
very courteous and efficient.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/26/2018 01:18 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

I will let the rest of the team know how pleased you are with their service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JR
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Jennifer R.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Sunroof recall
Great job doing what needed to be done. Nice and courteous staff
Recomendado
Douglas B. de Voss Hyundai respondió el 06/25/2018 06:04 AM

 Good Morning,


Thank you for your 5-star review. We appreciate your business with us. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JW
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Jessica W.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent in all areas
Took my 2010 Santa Fe in for service and told service rep needed to be done by 1;30 and it was done at 1:00. The prices are very affordable for a dealer and also we get the comfort of knowing that the car repairs are covered.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/25/2018 06:01 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team. 

I will let the team know how happy you are with their service efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DL
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Dedra L.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice people, good service
I feel that they take good care of my car.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/25/2018 06:00 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good visit
Liked the way I was treated.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/21/2018 01:23 PM

Good Afternoon, 

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Just what I wanted.
The appointment was easy to make online, service was quick, and price was fair.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/20/2018 04:42 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

AA
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Art A.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great job!
I had a major issue with the car, the brake peddle was going to the floor. I had the car serviced at another Hyundai dealership as I was out of town and it was an emergency. The issue came back and Voss Hyundai was able to fix it permanently by replacing the master cylinder. The car has been great since, no problems, very pleased.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/11/2018 06:01 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CB
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Chad B.
Springboro, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
I have only great things to say about the service advisors. My last dealing was with Mark. They are quick to get the vehicle in for service and the service is done quickly and efficiently.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/05/2018 01:03 PM

Good Afternoon,

       Thank you for your business with us and your Great review of our team. I will let Mark know how pleased you are with his efforts.

       Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great car and great service
We have owned 6 cars from this dealer and have had great experiences with everyone we have worked with. Highly recommend them
Recomendado
Douglas B. de Voss Hyundai respondió el 06/01/2018 01:48 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your continued business with us and your Great review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding
As always, outstanding customer service!
Recomendado
Douglas B. de Voss Hyundai respondió el 05/29/2018 06:22 AM

Good Morning,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
2017 Hyundai Ioniq Hybr
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Pleasant atomsphere
Pleasant atomsphere...employees are very helpful and nice to talk with.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/29/2018 06:18 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JG
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Jim G.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always polite, helpful and clear about the service information.
Always polite, helpful and clear about the service information.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/24/2018 04:56 AM

Good Morning,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LP
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Lisa P.
Trenton, OH
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly , efficient , clean
I will return
Recomendado
Douglas B. de Voss Hyundai respondió el 05/21/2018 04:50 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
honest, fast, professional!
We are treated well every time we come here. We are impressed with their level of honesty, their professional service and the efficiency of work.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/17/2018 11:13 AM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your continued business with us and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DH
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Debra H.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The staff-prompt service
I was greeted immediately by a very friendly and professional representative and was registered in a very prompt timeline. They seemed to be considerate that it being an early drop off that I was on my way to work. They called me within a timely manner to suggest any additional items needed. ( filters) The job was finished within 3 hours which was perfect to pick up on my lunch hour. I have always been satisfied with my service and interaction with the staff at Voss Hyundai.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/17/2018 11:12 AM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate yourcontinued business and your Great review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

ES
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Ellyn S.
Fairborn, OH
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendy, efficient service
I used voss because it was convenient but will come back because the service department was wonderful.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/16/2018 05:32 AM

Good Morning,,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DP
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David P.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyndai service
I have never had a bad experience at this dealership - from the day we bought the car until now through multiple sevice offerings. I usually make a reservation for early morning and they are very prompt about taking the car back for service. The service has always been what I expected/wanted. They have never tried to talk me into something that i may or may not really need as happens at other service organizations. It is always perfectly clean on the inside. The icing on the cake is that they washed the car when they were finished!
Recomendado
Douglas B. de Voss Hyundai respondió el 05/14/2018 05:17 AM

 Good Morning


Thank you for your 5-star review. We appreciate your continued business with us. We strive to take the best possible care of every customer that chooses us for service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.