MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

HM
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Herschel M.
Dayton, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Always friendly and caring. Voss Hyundai service is great but sometimes too pricey. AKA $600.00 to replace our radiator. You can get the part anywhere for $45.00 and it takes about an hour to install! So I fixed it myself.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/07/2017 10:53 AM

Hello,
    Thank you for your feedback about your recent service visit with us. We appreciate your business. 
     We try to stay competitive with our pricing but there are some parts that are available in after-market that Hyundai doesn't have for us to get.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Englewood, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional and Knowledgeable
Voss Service Department is second to none in Dayton. Your Techs are personable and very knowledgeable and I am in and out in a reasonable amount of time. I drive across the city to have my car serviced at Voss.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/07/2017 10:48 AM

Good Afternoon,
     Thank you for the terrific review of our service department and team. We appreciate your business and value your time. We are very happy to have you as one of our customers. 
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SK
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Sujata K.
Dayton, OH
2014 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
easy to get an appointment for any service
see the statement above
Recomendado
Douglas B. de Voss Hyundai respondió el 06/07/2017 08:46 AM

Good Morning,
    Thank you for your Great review of our service department and team. We appreciate your business and kind words.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

HC
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Henry C.
Monroe, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service call
Mark Atwood was my service manager & he did a very good job .Ray C.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/07/2017 04:55 AM

Good Morning,
Thank you for you 5-star review of our service department and team. We appreciate your business and vale your feedback.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MH
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Majorie H.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly and helpful
Mark and other staff members are always friendly and helpful. Work is completed when promised.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/07/2017 04:53 AM

Good Morning,
Thank you for you great review of our service department and team. We appreciate your business and vale your feedback.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Monroe, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service. On time courteous.
Thank you for your always courteous service, and excellent car care I know I cav depend upon. Especially important to me as
I am 84 years old, and I am treated with such courtesy and respect.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/06/2017 02:52 PM

Hello,
Thank you for you Great review of our service department and team. We appreciate your business and vale your feedback. I will be sure and let the team know how pleased you are with there service.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SK
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Sharon K.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Attention to detail. In and out on time.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/06/2017 05:48 AM

Good Morning,
Thank you for your 5-star review of our service department and team. We appreciate your business and value your feedback.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

ME
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Michael E.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Mrs.
Loved it
Recomendado
Douglas B. de Voss Hyundai respondió el 06/05/2017 05:05 AM

Good Morning,


    Thank you for your 5-star review. We appreciate your business. Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

BB
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Bill B.
Franklin, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good Customer Service
Everybody is friendly and helpful.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/30/2017 12:29 PM

Hello,
    Thank you for your 5-star review of our service department. We appreciate your business. 
     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RW
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Richard W.
Piqua, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Mr.
Professionalism throughout....always friendly, timely and knowledgeable.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/30/2017 09:02 AM

Good morning,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. 
     Please let myself or any of the service team know if you have any questions about the service that we completed. 

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Lebanon, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Staff is friendly and listens
Recomendado
Douglas B. de Voss Hyundai respondió el 05/26/2017 04:32 AM

Good Morning,
Thank you for your 5-star review of our service department and team. We appreciate your business and value your feedback.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TC
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Terry C.
Miamisburg, OH
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Services
Have parts on hand for older vehicles so it doesn't take long for service.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/24/2017 08:17 AM

Hello,
    Thank you for your feedback on your recent service visit. We appreciate your business. We try our best to stock the parts that are in the highest demand for our customers. Unfortunately we can not have every part for every year and model car on hand but we do expedite them to be shipped in as fast as we can.
     Please feel free to contact me directly if you have any questions.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JH
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John H.
Kettering, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Mark Atwood
Mark Atwood in the service department is excellent to work with.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/24/2017 04:45 AM

Good Morning,
    Thank you for your 5-star review of our service department and team. I will be sure and share this with Mark. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DT
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Darren T.
Pensacola, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Well done and professional
Didn't buy my car here but they were professional, fast, and friendly in completing my warranty work
Recomendado
Douglas B. de Voss Hyundai respondió el 05/19/2017 02:00 PM

Good Afternoon,
    Thank you for the Great review of our service department and team. We appreciate your business and kind words.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Voss does great work
Voss is always timely, efficient and cost-effective. They value my time as much as I do.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/18/2017 11:50 AM

Good Afternoon,
     Thank you for your 5-star review of our service department. We appreciate your business and kind words about our team.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

NC
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
In and out in just under an hour.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/18/2017 11:51 AM

Good Afternoon,
     Thank you for your 5-star review of our service department. We appreciate your business and value your feedback.
      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TQ
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Tom Q.
Kettering, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Review
prompt service, enthusiastic personnel, and great results
Recomendado
Douglas B. de Voss Hyundai respondió el 05/13/2017 06:12 AM

Good morning,
    Thank you for your Great review. We appreciate your business and value your feedback. 
     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

HH
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Helen H.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Helen Hart
Excellent service after the car was brought from Hilton Head to Voss
Recomendado
Douglas B. de Voss Hyundai respondió el 05/12/2017 12:50 PM

Hello,
    Thank you for your Great review of our service department. We appreciate your business. I am glad we were able to help get your concerns addressed when you got home from your trip.
    Please let myself or any of the team know if you have any questions about the services that we provided.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JD
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Justin D.
Miamisburg, OH
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Simple, efficient, affordable and convenient
Mike and mark are two of the best service managers I've ever worked with anywhere. These guys and their teams, and the entire Voss Hyundai (centerville) group in general, have always been polite, fast and always explain costs and services conducted on my Santa Fe Sport clearly and up front. They keep you updated on the status of your vehicle throughout the day with details at every step. The quality of work ALWAYS greatly exceeds expectations while the final costs always seem less than you would think. Auto service costs often balloon out by the end but at Voss Hyundai in Centerville, the bill is always less or spot on the estimate AND surprisingly less than you would expect. This service team as a whole does it right and deserve high praise. I would recommend them to anyone who asked me. Thanks guys
Recomendado
Douglas B. de Voss Hyundai respondió el 05/09/2017 12:08 PM

Hello,
     Thank you for your Great review of our service department and team. We appreciate your business and kind words. 
      Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great friendly service
Recomendado
Douglas B. de Voss Hyundai respondió el 05/09/2017 09:19 AM

Good Afternoon,
     Thank you for your 5-star review of our service department and team. We appreciate your business and value your feedback. 
      Please let myself or any of the service team know if you have any questions about the service that we completed. 

  Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.