MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

CW
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Christopher W.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
Brought by car in for oil change and tire rotation and everything went smoothly.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/03/2018 05:13 AM

Good Morning,

     Thank you for your Great review of our service team. We appreciate your business and value your feedback.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DA
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David A.
Xenia, OH
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service visit
Everyone was friendly and professional. And that's why I keep going back to them.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/01/2018 09:59 AM

Good Afternoon,

    Thank you for your continued business with us. 

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

AB
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Andy B.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always professional
Just as the title says. Always Professional, Always courteous, always informative. Never ha a bad experience at Voss Hyundai. Mark, Justin, and everyone in there are Pros. Thanks again as always!
Recomendado
Douglas B. de Voss Hyundai respondió el 08/01/2018 10:00 AM

Good Afternoon,

     Thank you for your Great review of our team. We appreciate your continued business with us. I will let the rest of the team know how pleased you are with their efforts.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

GL
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Garvis L.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service and Customer Service
Mark Atwood and the service department are always taking care of us. They are customer service oriented and professional. Kudos to the Voss Hyundai Team and GOD bless
Recomendado
Douglas B. de Voss Hyundai respondió el 08/01/2018 04:45 AM

Good Morning,

      Thank you for your continued business with us and for your Great review of our team. I will be sure and let Mark know how pleased you are with his service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CM
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Constance M.
Miamisburg, OH
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service!
I'm never disappointed with the service provided at Voss Hyundai. Quality personnel continue to exhibit their excellence in customer service as well.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/31/2018 02:23 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your  continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RB
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Robert B.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Electrical
Quickly found and fixed a vexing problem.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/27/2018 05:04 AM

Good Morning,

     Thank you for your business and 5-Star review of our service department.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

AW
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Anne W.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Engine Replacement
Voss and Hyundai as a manufacturer went above and beyond replacing my engine at no cost. My car was just over 120K and Hyundai agreed to replace the engine due to manufacturer defects. Voss had me back in my car in less than two weeks. I'm sending a kid to college in a month, and now I don't have to worry about how to pay for that and a new car.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/27/2018 05:03 AM

Good Morning,

     Thank you for your business and your Great review of our service team. We are glad we were able to help with the concern you had.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

BB
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Bob B.
Keller, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding 'Service Representative'
As a customer from out-of-state, I was surprised that I was treated as if I bought my Azera at Voss. Courteous employees; cleanliness of facility, and appreciated a detailed inspection report.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/25/2018 04:53 AM

Good Morning,

      Thank you for your business and your great review of our service team. Please feel free to stop in and see us any time your in town.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LV
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Laura V.
Springboro, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great customer service and quick
Recomendado
Douglas B. de Voss Hyundai respondió el 07/23/2018 12:44 PM

Good Afternoon, 


Thank you for your 5-star review. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SH
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Sarah H.
Miamisburg, OH
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and Customer Service at its finest
I took our 2018 Hyundai Santa Fe in for our first oil change. Scheduling an appointment was super easy. The staff took care of our family quickly and had our car ready just a couple of hours later while we went about our day. Our family has been nothing but please with Voss Hyundai and would recommend to friends and family.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/23/2018 06:20 AM

Good Morning,
 
    Thank you for your business and for the Great review of our service department and team.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Always very kind when I take my car in.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/20/2018 12:30 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great
Mark and the team at Voss always make you feel appreciated.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/20/2018 12:29 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JH
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Jean H.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very courteous and accommodating.
Appreciate having my car picked up at home as i am unable to take it to the shop by myself.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/18/2018 04:59 AM

 Good Morning,


Thank you for your 5-star review. We appreciate your business and value your feedback about your service experience.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Germantown, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Quick and easy service
Recomendado
Douglas B. de Voss Hyundai respondió el 07/17/2018 11:49 AM

Good Afternoon,

     Thank you for your Great review, we appreciate your business with us.

Please let us know if you have any questions about the completed service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MA
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Mary A.
Englewood, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Mark is very friendly and helpful. Mary A.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/16/2018 05:41 AM

 Good Morning,


Thank you for your 5-star review. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CK
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Christopher K.
Springboro, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome.
I always take my cars back to Voss. Mark has helped us out so much over the years. This place is Awesome and they know what is happening with your car. Please take your car to Viss and let the great people take care of you.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/16/2018 05:40 AM

Good Morning,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

EJ
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Ethel J.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The staff/technicians aredeinitely professional and customer focused. Always a good experience for me!
People are helpful and customer oriented, especially the Service Dept. As always Mark Atwood is the greatest!. He is professional, knowledgeable and customer focused, truly a significant asset to Hyundai business. Not just to me, but I have observed his dealings with other customers and he is always exceptional!
Recomendado
Douglas B. de Voss Hyundai respondió el 07/16/2018 05:39 AM

Good Morning,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

I will be sure and let Mark know how pleased you are with his service.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SR
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Stephanie R.
Oregonia, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Came in to Voss to have an oil change and tires rotated, they said it would be about an hour. I was super excited that it only took an hour!
Recomendado
Douglas B. de Voss Hyundai respondió el 07/09/2018 05:36 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

AW
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Alton W.
Morrow, OH
2011 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Visit
Regular 7,500 service at 180,000 miles and two new tires. Took about 90 minutes and cost within reason. Very good experience.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/06/2018 10:16 AM

Good Afternoon,

    Thank you for your business. We appreciate your Great review.
 Please let myself or any of the service team know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RM
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Robert M.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Synthetic oil
I like getting the best oil at good price. In the interval between changing his fantastic.
Recomendado
Douglas B. de Voss Hyundai respondió el 07/06/2018 06:58 AM

Good Morning,

     Thank you for your Great review. We appreciate your business and value your time. 

     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.