MN

Matt Nickoli

Office Manager
Matt brings a lot of experience with him to Williams Norwalk Tire
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(9 reviews)
100

MM
Mark M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2026
cliente verificadoCliente Verificado
10
Great Customer Service!
I've been taking my vehicles to Williams for years. They are always honest, reliable and friendly. I highly recommend them.
Vicki W., Vice President de Williams Norwalk Tire & Alignment respondió el 01/28/2026 09:53 AM

We appreciate your loyalty and trust in us over the years. It's great to hear that our honesty, reliability, and friendly service have kept you coming back. Recommendations like yours are truly the highest compliment we could ask for. Here’s to many more miles together on the road ahead!

Vicki Williams
Williams Norwalk Tire & Alignment
419-668-3071
Empleados con los que trabajó

BH
Beth H.
Huron, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2026
cliente verificadoCliente Verificado
10
Matt found a slot for my radiator replacement in record time! Thanks WTA
After my car overheated, I had to schedule the repair for a week later. Mary said he would try to get it done if there was a cancellation. Within 2 days I was picking up my car, ready to roll!!
Vicki W., Vice President de Williams Norwalk Tire & Alignment respondió el 01/19/2026 06:46 AM

It's fantastic to hear that we could get your car back to you so quickly after the overheating incident. It seems that our team works faster than a squirrel on espresso when it comes to cancellations! We're glad you were able to hit the road again without too much of a wait. If your car ever tries to pull another fast one, you know where to find us. Drive safe!

Vicki Williams
Williams Norwalk Tire & Alignment
419-668-3071
Empleados con los que trabajó

CO
Carrie O.
Norwalk, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2025
cliente verificadoCliente Verificado
10
My sons breaks
Wow, quoted me less than half the price on the other side of town, created an estimate and honored their word! Best small auto repair business in town! This other break job 1500 for front and back, when other business dropped down to 550 at the sight of Williams 330 estimate. Can not price match better then Williams, saving hundreds here!
Vicki W., Vice President de Williams Norwalk Tire & Alignment respondió el 01/19/2026 06:45 AM

It's fantastic to hear about your experience! Finding a great deal on auto repairs can feel like scoring the jackpot, and it sounds like we hit the jackpot together. It's always our aim to provide honest estimates and quality service—plus, who doesn't love saving a hefty sum? We appreciate you taking the time to share your story and spreading the good word about us. Wishing you smooth roads ahead!

Vicki Williams
Williams Norwalk Tire & Alignment
419-668-3071
Empleados con los que trabajó

SB
Stephen B.
Norwalk, OH
Dodge Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2025
cliente verificadoCliente Verificado
10
Awesome shop
They were very and prompt and kept in the loop every step of the way.
Vicki W., Vice President de Williams Norwalk Tire & Alignment respondió el 01/19/2026 06:43 AM

We're glad to hear that you found our service prompt and kept you informed throughout the process. We believe in transparency, especially when it comes to your vehicle. It's like giving your car a little chat while it gets the pampering it deserves. We appreciate your business and look forward to keeping those wheels turning smoothly!

Vicki Williams
Williams Norwalk Tire & Alignment
419-668-3071
Empleados con los que trabajó

BH
gravatar
Bob H.
Norwalk, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2025
cliente verificadoCliente Verificado
10
Oil change for vehicle
Very good job. Quick and dependable.
My wife is very pleased. Need I say more?
Vicki W., Vice President de Williams Norwalk Tire & Alignment respondió el 12/02/2025 07:03 AM

We appreciate your feedback on our quick and dependable service. It sounds like we hit the nail on the head, which is always our goal. If your wife is pleased, we must be doing something right! We look forward to keeping your vehicle in great shape for your future adventures.

Vicki Williams
Williams Norwalk Tire & Alignment
419-668-3071
Empleados con los que trabajó

RS
Ryan S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2025
cliente verificadoCliente Verificado
10
Painless, quick diagnosis and repair.
I had a great experiences. From the moment I arrived, the staff were friendly, honest, and professional. They diagnosed the issue quickly, explained everything in a way that was easy to understand, and didn’t try to upsell me on anything I didn’t need.
Vicki W., Vice President de Williams Norwalk Tire & Alignment respondió el 12/02/2025 07:02 AM

We’re glad to hear that you had a great experience with us! It's fantastic that our team made you feel welcome and took the time to break down the issues—simple explanations can be a refreshing change in a world of technical jargon. And rest assured, we believe in fixing problems, not making ones you didn’t come in with. If only all tasks could be this smooth, right? We appreciate your business and look forward to keeping your vehicle in tip-top shape!

Vicki Williams
Williams Norwalk Tire & Alignment
419-668-3071
Empleados con los que trabajó

RT
ROB T.
Norwalk, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2025
cliente verificadoCliente Verificado
10
Honest & Reliable, Great work and GREAT people.
I have lived in the area my entire life, and have had the unfortunate circumstances of using other locations than Williams for one reason or another, but given the choice, I would rather work with and give my money to these fine folks before any other place. They go out of their way to make the process as painless as possible, and you can be assured any work recommended is work needed. I send everyone I know to Williams and will continue to do so. THANKS MATT AND VICKI!
Vicki W., Vice President de Williams Norwalk Tire & Alignment respondió el 11/03/2025 09:57 AM

We're excited to hear that you consider us your go-to tire and alignment center! It sounds like you’ve been on quite the quest for the perfect place, and we're delighted to have earned your trust. Our team genuinely aims to make every visit smooth and stress-free—like a well-oiled machine, but without the grease stains. Sending friends our way is the best compliment we can receive, and we appreciate each and every referral. It looks like Matt and Vicki did a spectacular job! Here’s to more smooth rides ahead!

Vicki Williams
Williams Norwalk Tire & Alignment
419-668-3071
Empleados con los que trabajó

BP
Bobbi P.
Norwalk, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2025
cliente verificadoCliente Verificado
10
Great job and set you up for a great future
They fit you in as soon as it is possible. They let you know up front your pricing. They get the job done in a timely manner. Get car back same day. Matt let me know when I took my car in for a noise 3weeks ago. That I would be needing new brakes at that time. So it gave me a chance to save for new brakes. At that time. I have gone to other shops but I always end up returning to Williams.
Vicki W., Vice President de Williams Norwalk Tire & Alignment respondió el 10/27/2025 06:56 AM

We truly appreciate your feedback about your recent experience with us. Welcome back!  It's great to hear that we could accommodate you quickly and keep you in the loop about what your vehicle needed. Sounds like Matt has a knack for preventative maintenance—he's basically a car whisperer! We’re delighted to be your go-to shop, and we're happy to keep the wheels turning smoothly for you. Thanks for being a valued customer!

Vicki Williams
Williams Norwalk Tire & Alignment
419-668-3071
Empleados con los que trabajó

SR
Stan R.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2025
cliente verificadoCliente Verificado
10
Excellent work and service
Matt scheduled our car quickly.
Vicki W., Vice President de Williams Norwalk Tire & Alignment respondió el 10/27/2025 06:55 AM

It's great to hear that scheduling your car was a breeze! Quick service is what we aim for, and it sounds like Matt hit the nail on the head. If you ever need to get back on our calendar, you know where to find us!

Vicki Williams
Williams Norwalk Tire & Alignment
419-668-3071
Empleados con los que trabajó

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