Name: Lyxa Thach
Rating: 3.9

Reseñas de Lyxa Thach

ANITA B.

East Wenatchee, WA

Ford Escape

04/21/2023

Cliente Verificado

Thank y’all

I went in looking for a certain type of car and they found me one and I Love it. They were all very helpful and not overbearing. It was a pleasant experience. They have a great bunch of people.
Thank you

Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 04/21/2023 10:36 AM

Anita" for your 5-star review! We are so glad that you had a pleasant experience and that you love your new car. We strive to provide excellent customer service and are delighted that we could help you find the perfect car. Thank you for choosing Vancouver Toyota!

Lynn Quiding
Customer Service Representative
3602535403

Empleados con los que trabajó

Lyxa Thach

Cliente verificado

Portland, OR

Toyota RAV4 Hybrid

01/18/2023

Cliente Verificado

Quick and Easy

Everyone was super helpful and made the buying process easy. I did find it odd that the car selection was mostly done online rather than roaming the lot to see what was out there.

Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 01/18/2023 04:50 PM

Hi, thank you for the review and sharing your experience. The car seletion at all Manufacturers
is limited due to computer chip shortage going on for a few years now. We appreciate our
customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Empleados con los que trabajó

Lyxa Thach

WILLIAM G.

Vancouver, WA

Mitsubishi Outlander Sport

07/14/2022

Cliente Verificado

SPECIAL PEOPLE WHO STRIVE TO MAKE YOU FEEL LIKE FAMILY!

IT HAS BEEN 7 MONTHS NOW AND ALL OF THEM HAS NOT TOSSED IN THE TOWEL, OR GIVEN UP ON ME AND ALL THE ISSUES I AM HAVING TO DEAL WITH!

THANK EACH ONE OF YOU FOR JUST BEING YOU!!!

Kerrie K., Service Manager de Vancouver Toyota respondió el 07/15/2022 12:13 PM

William, it is such a pleasure to continue to serve you and earn your business. We strive to treat you like the valued customer you are and love to hear that we continue to hit the mark. Thanks for your loyalty!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

Empleados con los que trabajó

Lyxa Thach

STEPHANIE C.

Vancouver, WA

Toyota Highlander

06/18/2022

Cliente Verificado

Okay experience but sticker price not honored

I saw a 2018 Toyota highlander with a sticker price of $30,122. After driving it I decided this was the one for me. When we got inside to start the paperwork the sales person said that it was mis proced and it was actually $39,000 and that a third party prices the vehicle and they would not honor it. Eventually the gave more for my trade in and an additional discount but I still feel like they should have honored the sticker price. I also have a picture to prove it and they still wouldn't honor it. I didn't want to have to go to the BBB but I don't feel it was right what they did. At the end of the day I got a vehicle that I love.

Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 06/20/2022 10:12 AM

Hi Stephanie,
I will be having the Sales Manager look into your experience and contact you and discuss your experience.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Empleados con los que trabajó

Lyxa Thach

DAKOTA T.

Ridgefield, WA

Subaru BRZ

06/06/2022

Cliente Verificado

Easy and painless in a lighthearted environment

Set up a test drive, was met at the door and quickly helped by lyxa, once we got back talked about details and set it up. Could have drove it off first day! Easy process and cool people. Good first car buying experience

Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 06/06/2022 03:32 PM

Hi Dakota,
Thank you for the review of our Dealership and your 1st experience buying a car.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Empleados con los que trabajó

Lyxa Thach

Cliente verificado

Vancouver, WA

Ford Fiesta

01/20/2022

Cliente Verificado

Definitely recommend this dealership

Everyone I worked with was very nice and helpful. The only reason I didn’t give it 5 stars is because there were a few customers that were not following the mask mandate, as well as one staff member (who I didn’t work with). When the person helping me asked them to wear masks after I mentioned it, they (the customers and the employee) gave me dirty looks every time I saw them after that.

David S. de Vancouver Toyota respondió el 01/27/2022 03:09 PM

Hello,

Thank you for sharing your experience with us. We take our mask policy very seariously and are following up with all staff the importance of keeping our staff and guests safe and comfortable.

Sincerely,

David Sharshakov
Customer Service Representative
360 449 7637

Empleados con los que trabajó

Lyxa Thach

WILLIAM G.

Vancouver, WA

Kia Soul

12/20/2021

Cliente Verificado

DID NOT WANT TO HAVE TO GO SO DEEP INTO DEBT TO RESOLVE NEEDING DEPENDABLE TRANSPORTATION!

SERVICE REQUESTS HAVE BEEN MET WITH GREAT ANTICIPATION OF BEING ABLE TO PROVIDE AND COMPLETE!
IT IS JUST THF FINANCIAL BIND IT HAS NOW PLACED MY LIFE UNDER!

Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 12/20/2021 06:19 PM

Hi William,
I will have someone from our Sales Customer Relations get in contact with you
to discuss your review.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403

Empleados con los que trabajó

Lyxa Thach

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