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SureCritic / Concesionario Hyundai / Hyundai of Wesley Chapel / Larry Rosecrants
LR

Larry Rosecrants

Hyundai of Wesley Chapel
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(187 reviews)
88

Reseñas de Larry Rosecrants

ES
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Exor S.
Seffner, FL
2019 Hyundai Santa Fe
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Service at Wesley Chapel Hyundai
Great job. Larry at the service department review and solve all the problems with my vehicle
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
01/25/2022
Tipo de Servicio: Maintenance
3
Categoría: Service
Lack of service
Unable to schedule a date for a oil change . Took me between 5 to 6 weeks. No proof of things done at the vehicle after I explained the things required at the 9000 miles.
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/26/2022 06:40 AM

Thank you for taking the time to fill out the survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

Empleados con los que trabajó
LR
Larry Rosecrants
JK
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John K.
Zephyrhills, FL
2015 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Customer Service at Service Department.
Your service department is very busy and appointments are scheduled far out. Even with being so busy, customer service is a priority and delivered. A few months ago the battery in my 2015 Santa Fe was about to die. I arrived prior to opening, with quite a few cars in line. The service rep took care of me, even though I did not have an appointment. My battery was replaced and was on my way in less than an hour.
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/26/2022 07:50 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
AT
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Alexandro t.
Port Richey, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
10
Categoría: Service
Good communication
Larry kept me well informed about the work being done and my options,no bull he's straight forward..
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/25/2022 10:20 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Empleados con los que trabajó
LR
Larry Rosecrants
AC
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Alexandro C.
Port Richey, FL
2017 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Good communication
Larry kept me well informed about the work being done and my options, straight forward no bull he tells you how it is...
Empleados con los que trabajó
LR
Larry Rosecrants
AC
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Alexandro .
Port Richey, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
10
Categoría: Service
Good communication
Kept me well informed
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/25/2022 10:29 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Empleados con los que trabajó
LR
Larry Rosecrants
Cliente verificado
Land O Lakes, FL
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
ABS recall and oil change
I was very satisfied with the work that was done on my vehicle. I love my Hyundai and want to keep it working well. Getting good service will keep it that way!
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/25/2022 07:06 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

Empleados con los que trabajó
LR
Larry Rosecrants
AC
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Alexandro C.
Port Richey, FL
2017 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Good communication
Larry kept me well informed about the work being done and my options, straight forward no bull he tells you how it is...
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/24/2022
Tipo de Servicio: Maintenance
0
Categoría: Service
Bad communication
Bad sensor please call and fix it
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/25/2022 07:08 AM

Thank you for taking the time to complete the survey. I have set your appointment for this upcoming Saturday to replace the sensor. Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

Empleados con los que trabajó
LR
Larry Rosecrants
PH
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Pamela H.
Tampa, FL
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Exceptional service
Larry was extremely knowledgeable and friendly. Service was prompt timely and professional
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/25/2022 10:16 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Empleados con los que trabajó
LR
Larry Rosecrants
JP
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Jordan P.
Zephyrhills, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Oil and filter change
Service was quick and communication was easy when my vehicle was ready!
JOHN W C. de Hyundai of Wesley Chapel respondió el 01/25/2022 10:18 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Empleados con los que trabajó
LR
Larry Rosecrants
BF
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Brian F.
Land O Lakes, FL
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Pefect
No issues.
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/20/2022 05:36 AM

Thank you so much for the 5 Star Review Brian! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
GP
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Gustave P.
Lutz, FL
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Friendly and quick service.
Service is always professional, fast and good overall.
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/18/2022 05:32 AM

Thank you so much for the 5 Star Review Gustave! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
Cliente verificado
Zephyrhills, FL
2021 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Exceptional Experience!
I purchased my first Hyundai a little over a year ago from Wesley Chapel Hyundai, all the staff is always friendly and helpful!
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/18/2022 05:36 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
Cliente verificado
Lutz, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Stepped up to the plate
At first, our appointment did not appear in the system, but Larry stepped up to the plate, researched everything and discovered that our old vin was the only one on file, so system was not recognizing our new car. He set up the appointment again, corrected everything and helped us complete other services from our new contracts for the new used car, besides completing the service in a timely manner
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/18/2022 05:35 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
GR
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Gaby R.
Land O Lakes, FL
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service
Larry took care of our vehicle service. Very happy with his costumer service.
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/15/2022 07:20 AM

Thank you so much for the 5 Star Review Gaby! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
YN
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Yvette N.
Land O Lakes, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service!
The service advisor listened to the concerns I had with my car and my concern for safety. He and the service technician to great care to make sure all issues were fixed and my car was safe to drive again. Thank you for everything Larry and Chris!
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/14/2022 12:15 PM

Thank you so much for the 5 Star Review Yvette! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
CY
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Cynthia Y.
Zephyrhills, FL
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Everything went as planned and expected. Excellent contact during the day and car finished in time
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/13/2022 01:10 PM

Thank you so much for the 5 Star Review Cynthia! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
Cliente verificado
Tampa, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Best dealership
The staff are very friendly. The place is very clean and you don’t have to way to long for your car service.
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/13/2022 06:03 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
CL
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Claudia L.
Palm Harbor, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service visit
Very polite and efficient service. Thank you Larry.
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/13/2022 06:06 AM

Thank you so much for the 5 Star Review Claudia! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
ES
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Elton S.
Land O Lakes, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Warrenty work
They folks in service are freindly and helpful . They are understaffed in the mechanic area with appointments takin a month to get in but I droped my car off without an appointment and they worked me in.
PAIGE P. de Hyundai of Wesley Chapel respondió el 01/11/2022 05:33 AM

Thank you so much for the 5 Star Review Elton! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
KP
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Krishna P.
Zephyrhills, FL
2021 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Loved the service!!!
The service at Hyundai Wesley Chapel was phenomenal. Larry was a great help in explaining the issues with my car, the pricing, and completing the service with perfection
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/30/2021 11:27 AM

Thank you so much for the 5 Star Review Krishna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
LR
Larry Rosecrants
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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