LB

LAMAR BROWNE

Hyundai of Wesley Chapel

Calificación General

4.8

(58 reviews)

75

Reseñas de LAMAR BROWNE

KH

Karen H.

Zephyrhills, FL

2018 Hyundai Tucson

ReScore Reseña™

08/31/2021

Cliente Verificado

10

Categoría: Service

Tucson review

John, the service manager, is the go to guy to make things right!

Reseña Original

08/14/2021

Tipo de Servicio: Maintenance

5

Categoría: Service

Body repair/paint

Your service representative that schedules appointments should know that you do not do body repair/painting/buffing if you do not do those things. She wasted my day off and had me come to the dealership on a Saturday for nothing. They sent me to Mazda's body shop, which was closed!

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/17/2021 05:49 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Lutz, FL

2020 Hyundai Sonata

08/12/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Service experience.

Service team was prompt and thorough in inspecting and service my Hyundai Sonata. Listened to my concerns and questions and was able to clearly answer them.

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/12/2021 01:14 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

DM

Donya M.

Odessa, FL

2021 Hyundai Tucson

08/11/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great experience!

I had great service while at Hyundai! Likely to return.

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/12/2021 06:21 AM

Thank you so much for the 5 Star Review Donya! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

BJ

Benston J.

Trinity, FL

2017 Hyundai Sonata

08/10/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Excellent service

Excellent customer service, came in for oil change and low tire pressure, was able to get checked in quickly, diagnose and fix issue with tire.Car is running smoothly.Would recommend this dealership.

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/11/2021 05:54 AM

Thank you so much for the 5 Star Review Benston! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Land O Lakes, FL

2013 Hyundai Elantra Coupe

08/04/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great

I was great

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/05/2021 05:41 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

SS

Sundar S.

Tampa, FL

2019 Hyundai Elantra

07/29/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Ideal dealership to get your Hyundai Maintenance done.

The Service technicians are very knowledgeable and take time to understand your concerns. The necessary maintenance is done on time and for reasonable cost. I would recommend to take your Hyundai to this dealership for any future maintenance.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/30/2021 05:43 AM

Thank you so much for the 5 Star Review Sundar! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

WV

Wanda V.

Riverview, FL

2022 Hyundai Tucson

07/27/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Love the place

friendly and caring people. I like going now I feel good I feel that I could trust him with my car

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/28/2021 05:32 AM

Thank you so much for the 5 Star Review Wanda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

LH

Leo H.

Fl, FL

2021 Hyundai Santa Fe

07/24/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Lack of management

The need to orchestrate a better process from the time I arrive till the time I leave. I have been to several other dealerships throughout Florida and the Midwest and know how it could be functioning this dealership needs to improve on its customer orientation. Service manager needs to be more customer oriented at this location.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/27/2021 05:37 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Tampa, FL

2020 Hyundai Elantra

07/22/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Quick and Effective

This was my first time getting service on my Hyundai Elantra (besides the periodic oil change and maintenance), and I was told that it would require approximately 2.5 to 3 hours to complete. I was greeted by Lamar who got my vehicle into the service line. There were three issues to address so I prepared to wait patiently. To my surprise, the entire service work took only a bit over an hour! So, I was happy to drive out with much gratitude and appreciation.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/22/2021 12:56 PM

Thank you so much for the 5 Star Review Seong! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Brandon, FL

2014 Hyundai Santa Fe Sport

07/21/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service.

Outstanding service and personnel.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/22/2021 12:53 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Lutz, FL

2020 Hyundai Tucson

07/19/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall Anti-lock Brakes

Service seems to have been completed. No info given as to what was completed so really no way to know if all work was completed.

Waiting area in need of update. All chairs had ripped cushions. Many people using salesman tables to work in their laptops.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/20/2021 06:56 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

BS

Barbara S.

Land O Lakes, FL

2020 Hyundai Palisade

07/16/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service as usual

We are not disappointed with the service team at all. They always do their best.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/17/2021 06:22 AM

Thank you so much for the 5 Star Review Barbara! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

San Antonio, FL

2020 Hyundai Tucson

07/16/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very polite personal and car returned quickly

Would buy from this dealership again.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/17/2021 06:26 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

WH

Wendy H.

Dade City, FL

2017 Hyundai Tucson

07/15/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Everything you want from a service department!

Scheduling is so easy, with numerous options for days and times available. The staff is very friendly, prompt, informative and courteous. Information on the status of the service is communicated throughout the process (for me, that was via text, as I dropped my vehicle off) and anything additional that's needed is offered while the service is being performed (no extra waiting or return visits). Prices are very fair and competitive; I've never felt like I was being taken advantage of or over-charged for anything. I would definitely recommend, not only the Hyundai brand, but Wesley Chapel Hyundai specifically! Well done!!!

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/16/2021 07:22 AM

Thank you so much for the 5 Star Review Wendy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

JB

Jackie B.

Wesley Chapel, FL

2011 Hyundai Genesis Coupe

07/13/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The people

I worked with Lamar and he was really polite. He explain everything and was very clear in his explanation of what was going on with my car. I would recommend others to go to Hyundai for service and be sure to ask for Lamar.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/13/2021 06:22 AM

Thank you so much for the 5 Star Review Jackie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

PC

Pingyan C.

Tampa, FL

2016 Hyundai Elantra

07/09/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

The car got very good maintenance this time! Excellent!!!

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/10/2021 05:26 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Zephyrhills, FL

2020 Hyundai Tucson

07/09/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

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Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/10/2021 05:35 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

MW

Malcolm W.

Brandon, FL

2015 Hyundai Elantra

07/07/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Wesley Chapel Visit

Lamar was great! Would recommend

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/08/2021 05:29 AM

Thank you so much for the 5 Star Review Malcolm! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

RI

Richard I.

Zephyrhills, FL

2021 Hyundai Elantra

07/02/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Car service

Service was excellent. Lamar and the rest of the staff provided prompt and courteous service while working on my car. They provided me a transport to grab a bite to eat and had a transport ready for me when my service was done. Overall it was a pleasurable experience

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/03/2021 05:29 AM

Thank you so much for the 5 Star Review Richard! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Zephyrhills, FL

2015 Hyundai Sonata

07/02/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

A+

Fast friendly service with Lamar

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/03/2021 05:28 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

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