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Laurie S

Service Advisor
Welcome to Ed Sears and Son Complete Automotive Repair Shop, where excellence in auto care meets unmatched customer service.
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(20 reviews)
95

AP
Alkeshkumar P.
Schenectady, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/31/2025
cliente verificadoCliente Verificado
10
Exceptional Service at Ed Sears and Sons!
I recently took my Honda Accord to Ed Sears and Sons for some much-needed service, and I couldn't be happier with the results. They truly earned every star of this five-star rating!

The team performed several critical tasks, including NY state inspection, a tire rotation, and an underneath coating for corrosion prevention. Most importantly, they expertly diagnosed and fixed issues with both my power steering and my cruise control—now everything works perfectly!

From the initial screening, Ed and Chris were professional, kind, and clearly masters of their craft, doing a fantastic job explaining the repairs. I also want to give a special shout-out to Laurie; her help with dropping off my car and all the appointment support was super.

The entire team is professional and highly skilled. I am super happy with the quality of the work and the exceptional customer care. I would recommend visiting Ed Sears and Sons for any car fixing without any hesitation. Thank you for getting my Honda Accord running perfectly! Many thanks…
Chris S. de Ed Sears & Son Auto Repair respondió el 11/01/2025 09:41 AM

We appreciate you taking the time to share your experience with us. It sounds like your Honda Accord is in top shape now—like a knight in shining armor ready to conquer the roads! Our team is dedicated to providing a professional and friendly environment, and it’s wonderful to hear that Ed, Chris, and Laurie made the process smooth and enjoyable. If we could wear capes while we work, we totally would—because we believe in being the heroes of car repairs!Thanks for entrusting us with your vehicle, and we hope it continues to serve you well on all your adventures!


CS
Chris S.
Schenectady, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2025
cliente verificadoCliente Verificado
10
I always have a great experience here
I never worry when my vehicle is here. I know they will always do the best job and let me know with 100% honesty that any work they perform is the best interest of myself snd my vehicle. Top notch service and top notch people
Chris S. de Ed Sears & Son Auto Repair respondió el 10/09/2025 09:41 AM

It's great to hear that you feel at ease when your vehicle is with us—consider us the trusted babysitters for your car! We're committed to providing top-notch service and ensuring that our recommendations are in your best interest. Honesty is the best policy, especially when it comes to car repairs, right? We appreciate your confidence in our team and look forward to keeping your vehicle running smoothly.


MD
Mauri Anne D.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2025
cliente verificadoCliente Verificado
10
Best Repair shop I've been to.
I've been going to Ed Sears auto for several years now and I won't go anywhere else. I recommend them to my family and friends and we all get fast service at great prices. Laurie, Ed, and Chris truly care about their customers and their safety.
Chris S. de Ed Sears & Son Auto Repair respondió el 10/04/2025 09:41 AM

It's fantastic to hear that you've been with us for years! We truly appreciate loyal customers like you who spread the word. Fast service and great prices are our jam, and knowing that Laurie, Ed, and Chris make an impact on your experience just adds more fuel to our engine. We’ll keep burning that rubber to provide excellent service for you and your circle. Your safety and satisfaction are what keep us rolling!


JT
Jerry Gerald T.
Audubon, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2025
cliente verificadoCliente Verificado
10
These guys are great!
I’m a Jersey guy who was driving 4 hours to Saratoga Springs with my wife for a business conference. About 40 minutes out my engine light came on and then Gearbox Faulty message appeared. Must have called 5 local shops and a dealership and nobody wanted to help me out. Connected with Laura at Ed Sears & Sons who listened to my story and said bring it over. After checking the engine out they gave me an honest assessment. It wasn’t what I hoped to hear but they talked me through each piece of the problem and their recommended fix. They built my trust and earned my respect that day. The price was more than fair, too. These guys know cars, both domestic and foreign, and take pride in their work. My car ran smooth and strong after I picked it back up. So impressed with the work and their service and their courtesy. I wish I could make them my regular mechanics that how satisfied I am.
Gerente de Ed Sears & Son Auto Repair respondió el 09/30/2025 09:38 AM

We’re glad we could rescue you from that engine light drama—talk about a plot twist on the way to a conference! It’s great to hear that Laura was able to lend a listening ear and guide you through the process. We know car troubles can be a real headache, especially when you’re hours away from home. Your trust means everything to us, and we take pride in delivering the honest assessments that help our customers make informed decisions. Glad to hear that your car is now running smooth and strong, like it should—it’s practically doing the happy dance! Wishing you all the best at the conference, and don’t hesitate to road trip back to us for your car needs. Safe travels!


BV
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Breanna V.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2025
cliente verificadoCliente Verificado
10
Transfer case brakes an rotors
Chris a Laurie always get me in the shop quick, a get the job done. Thank you guys again for all the work youve done on my Jeep!!
Gerente de Ed Sears & Son Auto Repair respondió el 09/24/2025 09:39 AM

It's great to hear that Chris and Laurie were able to get your Jeep in and out of the shop so quickly! The faster we can have you back on the road enjoying your adventures, the better. We're delighted to be your go-to team for all things automotive; after all, every well-loved Jeep deserves some TLC. If you ever need anything else, we're just a wrench throw away!


JC
Jim C.
Corinth, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2025
cliente verificadoCliente Verificado
9
Quick fix
Everything's fine with my car
Gerente de Ed Sears & Son Auto Repair respondió el 08/31/2025 09:41 AM

It's great to hear that everything is fine with your car! Like a well-tuned symphony, when your vehicle runs smoothly, it makes all the difference. If that sweet hum ever hits a sour note, remember we're just a call away, ready to help.

Empleados con los que trabajó

GP
Greg P.
Ballston Spa, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2025
cliente verificadoCliente Verificado
10
Excellent Service!
Chris and his team take the time to explain what needs to be repaired and why, and I’ve always felt that I’m in good hands. The work is top-notch, fairly priced, and completed on schedule. Whether it’s routine maintenance or a bigger repair, I trust them completely.

If you’re looking for a reliable mechanic who genuinely cares about their customers, I highly recommend Ed Sears & Son Auto Repair. Thanks again for keeping my car running smoothly!
Gerente de Ed Sears & Son Auto Repair respondió el 07/12/2025 09:42 AM

We're glad to hear that you had a great experience with Chris and the team! It sounds like they’ve earned your trust and that's no small feat in the world of auto repair. You’re right, when it comes to car maintenance, transparency is key—who knew mechanics could be such great communicators? It’s fantastic to know that your car is in good hands while you tackle the road ahead, whether it's a quick oil change or a major repair. Here's to many more smooth rides!


Cliente verificado
Cohoes, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2025
cliente verificadoCliente Verificado
10
Good experience
Everyone I talked to was very helpful & polite. They had my car fixed & ready to go before the date we discussed. I'm very please. Thank you to Chris & lori . Great job
Gerente de Ed Sears & Son Auto Repair respondió el 06/26/2025 09:41 AM

It's fantastic to hear that you had such a positive experience with us! Our team prides itself on being helpful and polite—though we might just be a tad competitive about who can be the most charming. We're delighted your car was ready ahead of schedule; it's almost like we have a magic wand in the shop. We'll be sure to pass along your kind words to Chris and Lori. Wishing you smooth travels ahead!


CA
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Chris A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2025
cliente verificadoCliente Verificado
10
Excellent service
Another excellent experience! Highly recommend Sears!
Gerente de Ed Sears & Son Auto Repair respondió el 04/28/2025 09:24 AM

We appreciate your enthusiasm for Ed Sears & Son Auto Repair! It’s great to hear you had another excellent experience with us. High recommendations from customers like you keep our engines running smoothly! If you ever need anything else, feel free to drop by.


KT
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Karen T.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2025
cliente verificadoCliente Verificado
10
Great Service & repairs
I will always go to Ed Sears & Sons for all my automotive needs. Friendly, personable & honest.
Chris S. de Ed Sears & Son Auto Repair respondió el 04/12/2025 09:51 AM

It's fantastic to hear that you've found your go-to place for all things automotive. We're dedicated to keeping the friendly and honest service flowing here, so it's great to know it's made an impression. If your car ever tries to pull a fast one on you, remember that we're just a visit away to get things back on track. Your loyalty means a lot to us!

Gerente de Ed Sears & Son Auto Repair respondió el 04/21/2025 09:48 AM

We appreciate you sharing your experience here and your continued business


CA
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Chris A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2025
cliente verificadoCliente Verificado
10
Excellent service - highly recommend!
Even though my husband does the majority of work on our cars, Chris Sears is always willing to take on the smaller jobs, treating us like important customers. He, Ed, and Laurie are always friendly, kind, and courteous. We appreciate their prompt and professional care every time. We highly recommend Ed Sears and Son!
Chris S. de Ed Sears & Son Auto Repair respondió el 04/08/2025 09:38 AM

We appreciate the glowing review and are glad to hear that you feel like a valued customer, even if your husband is the family mechanic. It’s great to know that Chris, Ed, and Laurie have been able to make your visits feel friendly and welcoming. We take pride in our prompt and professional service, and we’re happy to hear it shows. Your recommendation means a lot to us, and we promise to keep treating you like the VIPs you are!


Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2025
cliente verificadoCliente Verificado
10
Excellent work!!
Great work and great group of people. Always looking out for us! No pulling legs here! Always honest and realieable shop.
Chris S. de Ed Sears & Son Auto Repair respondió el 04/05/2025 09:49 AM

It's fantastic to hear that you had a great experience with us! We pride ourselves on being honest and reliable, and it sounds like we hit the mark. Our team genuinely cares about keeping your vehicle in top shape, and we appreciate your kind words. It’s always a pleasure to welcome customers who appreciate our hard work without any leg-pulling involved. We'll keep doing our best to earn your trust!


JW
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Jason W.
Ballston Spa, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2025
10
Do it all Mechanic!!
Great service! Outstanding and honest mechanics!! We were reffered here by our mechanic because of engine issues. They were honest and eventually will put a new motor in the CRV. In our ford, we have had a skipping problem for a couple years. On a test drive, Chris and Scott figured it out instantly, and fixed the problem. The ford is running like new. We bring our 2022 Passport there now too. They can do it all and get you in very quickly and even email which is very convienent. I highly recommend using Ed Sears & Sons Auto Repair, you won't be dissapointed.
Chris S. de Ed Sears & Son Auto Repair respondió el 04/05/2025 09:49 AM

It's fantastic to hear that you had such a positive experience with us! We're glad our team could help with your engine issues and see the light at the end of the tunnel for your CRV. It’s also excellent to know that Chris and Scott have become your trusty auto detectives, solving that skipping mystery on your Ford like seasoned pros. We appreciate your confidence in us with your 2022 Passport as well – we're ready for anything that comes our way! And hey, if our email system keeps things convenient, we must be doing something right. Your recommendation means the world to us. Here's to many more smooth rides ahead!


JH
Jeff H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2025
cliente verificadoCliente Verificado
9
2005 Ford explorer
Good service and was fast
Chris S. de Ed Sears & Son Auto Repair respondió el 03/27/2025 09:39 AM

We appreciate your feedback and are glad to hear that you enjoyed our speedy service. It seems like we managed to get you back on the road quicker than a pit stop at a race! If you ever need assistance again, we're here to help. Safe travels!


MD
Mike D.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2025
cliente verificadoCliente Verificado
10
Great Auto shop
I have only had great experiences with the shop. They do excellent work and are very knowledgeable.
Chris S. de Ed Sears & Son Auto Repair respondió el 02/21/2025 09:40 AM

It's fantastic to hear about your positive experiences with us! We take pride in our work and love having knowledgeable customers like you. If you ever have any questions or need advice, just let us know. Here's to smooth roads ahead!


DA
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Debra A.
Burnt Hills, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2024
cliente verificadoCliente Verificado
10
Another 5 star service from Ed & Son Auto Repair
Can't say enough about the level of service and expertise they provided. You will not regret having your vehicle serviced with them.
Chris S. de Ed Sears & Son Auto Repair respondió el 12/04/2024 09:36 AM

We appreciate your glowing feedback! It's always wonderful to hear that our commitment to service and expertise is making a difference. We aim to be the pit crew everyone dreams of—without the flashy jumpsuits, of course. Knowing you feel confident in us means the world. Here's to more smooth rides ahead!


PY
Preston Y.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2024
cliente verificadoCliente Verificado
8
Trustworthy
Awesome shop, quality work
Chris S. de Ed Sears & Son Auto Repair respondió el 11/21/2024 09:38 AM

We appreciate your feedback and are glad to hear you found our work to be top-notch. It’s great to know that our efforts are hitting the mark! If there’s anything else we can assist with in the future, just give us a shout. We're always here to keep those wheels turning smoothly!


DJ
Dan J.
Galway, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2024
cliente verificadoCliente Verificado
10
Excellent service as always
Excellent service and very professional and as always more than fair on pricing and getting my vehicle done in a timely manner thank you Chris and Laurie
Chris S. de Ed Sears & Son Auto Repair respondió el 11/20/2024 09:36 AM

We're glad to hear that you had an excellent experience with us! It sounds like Chris and Laurie are really keeping the wheels turning smoothly around here. We always aim to provide top-notch service without breaking the bank, and it's great to know we hit the mark. Your support means a lot to us, and we look forward to keeping your vehicle in tip-top shape!


KT
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Karen T.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2024
cliente verificadoCliente Verificado
10
Excellent service
Friendly, helpful & excellent service.
Chris S. de Ed Sears & Son Auto Repair respondió el 11/16/2024 09:38 AM

We appreciate you taking the time to share your experience. It’s fantastic to hear that you found our team friendly and helpful. We strive for excellence, and it seems like we hit the mark this time. If your vehicle needs anything else, you know where to find us!

Empleados con los que trabajó

RG
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Roger G.
Ballston Lake, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2024
cliente verificadoCliente Verificado
9
First time customer
Engine repair was done on time and fully explained to me.
Also very nice to be able to speak with the owners of their multi generational family business.
Gerente de Ed Sears & Son Auto Repair respondió el 12/01/2024 05:13 AM

We appreciate your feedback and are glad to hear that your engine repair was completed on schedule and clearly explained. We always strive to keep our customers informed and involved in the process—after all, knowledge is power, especially when it comes to cars! It's great to know that you valued the personal touch of our family-run operation. We're here because of customers like you, so don't hesitate to drop by anytime for your auto needs or just to chat about the latest in car technology.


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