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SureCritic / Concesionario Hyundai / Hyundai of Wesley Chapel / JUSTIN WORRELL
JW

JUSTIN WORRELL

Hyundai of Wesley Chapel
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(507 reviews)
81

Reseñas de JUSTIN WORRELL

Cliente verificado
Wesley Chapel, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The advisers are always professional
My overall experience each time has been positive. The advisors are honest, professional and straight forward.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/19/2019 05:29 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
VS
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Victor S.
Dade City, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
people friendly
Keep being personal and quick with service, will always be back and recommend.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/19/2019 05:18 AM

Thank you for your response, Victor! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
Cliente verificado
Zephyrhills, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
always take good care of you
zdhhdzfzdhnxfvb
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/19/2019 05:13 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
LG
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Luz G.
Lutz, FL
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Justin Worrell has great customer service!
The service Consultant, Justin Worrell was very informative and delicate in suggesting what my car needed done and what the cost would be.
I was very grateful since I'm not to car knowledgeable and worry that I would be taken advantage of. He clearly put my mind at peace. I will
definitely come back soon.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/19/2019 05:25 AM

Thank you for your response, Luz! Awesome to hear Just was great with you. We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
Cliente verificado
Wesley Chapel, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Have been coming to third dealership for the last 10 years. Great staff and customer service.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/19/2019 05:43 AM

Thank you for your response! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
JT
gravatar
John T.
North Port, FL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They take care of you!!
Excellent service, I requested a few additional items during service and they complied without any up charges!! So nice they took care of everything for me!! Going back when needed!!
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/15/2019 05:22 AM

Thank you for your response, John! We appreciate your business and feedback :) 


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
JH
gravatar
Jeffrey H.
Brooksville, FL
2015 Hyundai Sonata
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
01/07/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
read my notes
your missing out. As much as customers hate going back to the dealership with their cars for repairs, make their experience a memorable one or they will go to your competitor's. Or maybe even buy from a different dealer.
No Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/08/2019 04:50 AM

Thank you for your response, Jeffrey! We appreciate your business and feedback :) We do apologize for the issues you noticed last visit and we hope to improve those items you noted moving forward. We will look into our amenity set and see what we can do to improve. We do offer vending machines in the service area and also a courtesy wash on requests. For the inconvenience, I have notated your account with a complimentary oil change and wash and vacuum for future use. We do hope to see you again and hope to have another opportunity to service your vehicle. Please feel free to reach out if you have any further suggestions, all input is appreciated and welcomed! We are here for you, don't hesitate to reach out to us.


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
DC
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Dana C.
Land O Lakes, FL
2017 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Dana C
I have lost trust in Hyundai
No Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/07/2019 03:06 AM

Thank you for your response, Dana! We appreciate your business and feedback :) We apologize if the thumping is still happening, please bring it back by so we can have you ride along with a technician. I would be happy to fill up your tank of having to make a return trip and get you into a rental vehicle so you don't have to wait at the store. Give us a call and let us know when you would like to come back in, we look forward to seeing you!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
SB
gravatar
Sandra B.
Zephyrhills, FL
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
the service pays attention to what i have to say very polite
I will give them 5 stars they were great and patient with me
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/03/2019 08:46 AM

Thank you for your response, Sandra! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
RM
gravatar
Ruth M.
Lutz, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Service Dept. at Hyundai of Wesley Chapel
They are courteous, and take time to explain what has been done.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/03/2019 08:54 AM

Thank you for your response, Ruth! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
DT
gravatar
David T.
Wesley Chapel, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always great service!
Always great service!
No Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/03/2019 08:56 AM

Thank you for your response, David! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
CH
gravatar
Craig H.
Wesley Chapel, FL
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly
In and out quickly. Clean bathroom.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/03/2019 08:50 AM

Thank you for your response, Craig! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
  1. jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
AB
gravatar
Alan B.
Zephyrhills, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Alan B.
Very easy going and relaxed.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/03/2019 08:53 AM

Thank you for your response, Alan! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
KB
gravatar
Kathy B.
Zephyrhills, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
Quick service time and great coffee
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 01/03/2019 08:53 AM

Thank you for your response, Kathy! We appreciate your business and feedback :)


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
LF
gravatar
Lawanna F.
Zephyrhills, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
They didn't wash and vacuum my car this time. But everything else was excellent.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 12/31/2018 10:41 AM

Thank you for your response, Lawanna! We appreciate your business and feedback :) Happy New Years to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
PG
gravatar
Patricia G.
San Antonio, FL
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The efficiency of the service department and the friendliness of the staff.
The dealership is close to home, it's easy to make an appointment and service is very punctual, like the coffee machine (but wish there were donuts on occasion), coupons are available on routine work, and staff and service people know how to work with customers. Thank you for years of wonderful service.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 12/21/2018 03:06 AM

Thank you for your response, Patricia! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
JW
gravatar
Janelle W.
Lake Alfred, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Job!
Great Job! Thanks!
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 12/20/2018 12:41 PM

Thank you for your response, Janelle! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
RB
gravatar
Raymond B.
Land O' Lakes, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall
I came in for a recall. It was handled promptly. The only disappointment was that your lobby had very few cars in it and I wanted to look at some of your models.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 12/20/2018 11:34 AM

Thank you for your response, Raymond! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
KR
gravatar
Karen R.
Wesley Chapel, FL
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Service guy was great
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 12/19/2018 10:13 AM

Thank you for your response, Karen! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
CL
gravatar
Celia L.
Tampa, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
the employees always keep me in the loop and what is going on with my car and what is suggested to make sure my car is safe for me to drive.
I was very impressed with this encounter at Hyundai. Justin really took care of me! I appreciated how he was able to accommodate me and my schedule!
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 12/19/2018 03:11 AM

Thank you for your response, Celia! We appreciate your business and feedback :) Happy Holidays to you and your loved ones!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JW
JUSTIN WORRELL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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