HW
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Helen W.
Albuquerque, NM
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/12/2026
cliente verificadoCliente Verificado
10
Great dependable service
I had been calling around to find a mechanic to take my car in to. Found Alternative Automotive by word of mouth. They've been the best, reliable and affordable local mechanic I've found. I haven't gone to any other mechanic shop since. Staff is always friendly, helpful, and professional. I highly recommend.
Billy B. de Alternative Automotive Repair respondió el 10/13/2026 07:12 AM

It’s great to hear, Helen, that you found us through word of mouth and that we’ve become your go-to mechanic since then. Reliability and affordability are what we strive for, and it sounds like our friendly team has hit the mark. Thank you for your high recommendation; we appreciate your trust in us!


RP
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Robert P.
Albuquerque, NM
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2026
cliente verificadoCliente Verificado
10
Done the first time correctly
I have worked with many automotive repair facility in my 37 years living in Albuquerque. For the past six years I have taken my cars to Billy‘s shop Alternative Automotive Repair. From oil changes to engine repair I trust Alternative Automotive exclusively.
Billy B. de Alternative Automotive Repair respondió el 08/26/2026 09:39 AM

We genuinely appreciate your continued trust in us over these six years, Robert. It's always a pleasure to work with someone who appreciates the art of automotive care as much as we do. From oil changes to engine repairs, we’re glad to have earned a spot as your exclusive choice. Here’s to many more miles of smooth driving in that Fusion of yours!

Empleados con los que trabajó

BS
Brittany S.
Rio Rancho, NM
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/01/2026
cliente verificadoCliente Verificado
9
Reliable and trustworthy!
Took time to make sure they went over everything I wanted to get checked out. Very kind and helpful employees all around. I had some issues with my dealership and AAR made sure I saw what was wrong with my car and not just telling me. Really appreciated it!!
Billy B. de Alternative Automotive Repair respondió el 08/01/2026 08:37 AM

It sounds like your experience with us was a pleasant one! We're glad our team could provide you with a thorough look under the hood of your XC70 and help you understand the issues at hand. Who knew car repairs could come with a side of kindness? If you have any further concerns or just want to chat about all things automotive, feel free to drop by. Safe travels!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.