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JACK S STEVENS

Sales Manager
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(7 reviews)
100

GB
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Guy B.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Love my G90
It was a pleasure buying my G90 at Hatchet and Eric Tucker and the entire staff made it easy. Traded in my 2016 BMW 750iX with no regrets. THANKS
Empleados con los que trabajó

KM
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Kevin M.
Lyons, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Sales Staff Professional and Courteous.
Salesman kept me up to date throughout the process of buying the car. Travis new the car. Understood the technology built into the vehicle. Was courteous and very helpful to me.

Would definitely go back to Travis and
Genesis of Wichita again.
Empleados con los que trabajó

RA
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Rae A.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Super
Excellent experience
Empleados con los que trabajó

LF
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Laurie F.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great experience
Great experience working with Zac and Lisa.
Empleados con los que trabajó

JJ
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Joel J.
Lenexa, KS
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Very professional, exceeded expectations
Eric Tucker and his team were highly professional and provided a very enjoyable atmosphere in buying the vehicle. One of the best experiences I've had with this type of transaction!
Empleados con los que trabajó

JJ
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Joel J.
Lenexa, KS
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Very professional, exceeded expectations
Eric Tucker and his team were highly professional and provided a very enjoyable atmosphere in buying the vehicle. One of the best experiences I've had with this type of transaction!

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/21/2021
9
Categoría: Sales
Very professional & pleasant.
The people are very knowledgeable and friendly. The only downside was the accessories had not arrived when I picked up the vehicle.
JACK S S., Sales Manager de Genesis Of Wichita respondió el 09/22/2021 08:55 AM

Joel,
I appreciate you taking the time to answer our survey.  We do read every survey we get to help us improve our process.  I was disappointed we only earned a 4 star rating and I would like the opportunity to speak with you so I can better understand where we let you down.  I will try reaching out to you by phone today to discuss further.  Thanks again for your business and for filling out the survey.  I look forward to speaking with you.
Jack Stevens
Sales Manager

Jack Stevens
Sales Manager
316-977-7831
Empleados con los que trabajó

MT
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Michael T.
Scott City, KS
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/28/2021
cliente verificadoCliente Verificado
Categoría: Sales
Genesis of Wichita good place to buy a car
When we first got to Genesis I wasn't really planning on buying a car. I loved the look of the GV80 and liked that it had a comfort package on the drivers side seat. It was a zippy car and fun to drive. The salesman was very helpful and made the sale seem easy. I am really enjoying my new car.
Recomendado
JACK S S., Sales Manager de Genesis Of Wichita respondió el 06/30/2021 06:49 AM

Mr. Thomas, I apologize for our Genesis team not living up to a 5 star experience.  I would like to speak with you about any missteps that were made during the sale and delivery of your new Genesis.  You may call me anytime today at my direct 316-977-7831.  If I don't hear from you I will try reaching out after 5 today.  Thank you for your consideration.
Jack Stevens, Sales Manager
Genesis of Wichita.

Jack Stevens
Sales Manager
316-977-7831
JACK S S., Sales Manager de Genesis Of Wichita respondió el 06/30/2021 06:56 AM

Michael, I apologize for any missteps we made during the sale and delivery of your new Genesis.  I would like the opportunity to discuss where we made the misstakes.  My direct line is 316-977-7831 and will be here from 9 to 7 today.  If I don't hear from you I will try reaching out after 5 today.  Thank you for your consideration,
Jack Stevens, Sales Manager
Genesis of Wichita

Jack Stevens
Sales Manager
316-977-7831
Empleados con los que trabajó

DB
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Dhruvkuman B.
Dodge City, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2020
cliente verificadoCliente Verificado
Categoría: Sales
Great experience
Yo yo yo yo yo yo
Recomendado
DOUGLAS P. de Genesis Of Wichita respondió el 12/30/2020 02:19 PM

Thank you for the Business, We hope you enjoy your New Genesis GV80!!!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.