JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha

Calificación General

4.6

(832 reviews)

78

Reseñas de JOSHUA D RIDPATH

AB

Ann B.

Carson, IA

2018 Hyundai Santa Fe S

01/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Personable

It's so nice to deal with a salesman that believes in a no pressure sale. We spent only 2 - 3 hours discussing and test driving vehicles that fit the budget that we wanted to spend. The salesman didn't force us to get into a more expensive vehicle. We choose the vehicle we preferred and while the dealership crashed figures we left and they called us later, we even explained to the salesman that we were going to check out other deals. This was a complete selling point for us. They called the next day and signed paperwork. The total time invested was only 3 1/2 hours. This was amazing.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/22/2018 12:39 PM

Thank you for the 5 star survey. We appreciate your business.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

LF

Lora F.

Omaha, NE

2013 Hyundai Sonata

01/16/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly and convenient

The people at Woodhouse are always friendly and the location is convenient. I appreciate that they know about any recalls my car may have and the service is quick and well-done. I've never had to return because something wasn't done right the first time. That's worth a lot to me. I wish they'd wash my car for me, rather than give me a coupon for a free car wash - but I understand they're not set up for car washing. (But it would be awesome if they were!)

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/16/2018 08:15 AM

Thank you for the great survey score! We too wish we could wash all of our customer's vehicles but this is a temporary location until August. Our new facility which will be located on 144th & Giles will have a car wash and more.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

Cliente verificado

La Vista, NE

2017 Hyundai Santa Fe S

01/15/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good service

Service done fast

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/23/2018 12:15 PM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

Cliente verificado

Omaha, NE

2018 Hyundai Sonata

01/14/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Pretty good overall

It was decent

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/15/2018 07:51 AM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

MK

Mary K.

Fremont, NE

2017 Hyundai Santa Fe S

01/13/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Quick. Comfortable wait.

We believe our -?- wasn’t reset as we have had 2 notices come up that it is time for service. Also, our service was not on Jan 2. It was on Dec 28?

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/15/2018 07:26 AM

I apologize that your service reminder was not reset. I will email the procedure to reset it or if you are in Omaha please stop in. I am not sure why the survey showed your service date of 1/2/18, our records show 12/28/17 also.

Thank you for the 5 star survey and for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

GD

Glenn D.

Omaha, NE

2015 Hyundai Santa Fe S

01/11/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hyundai owner over many years

Made an appointment, was in and out in a reasonable amount of time.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/12/2018 06:12 AM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

RS

Rodger S.

Omaha, NE

2013 Hyundai Santa Fe S

01/10/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great experience!

Great customer service and attention to detail.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/11/2018 06:21 AM

Thank you for 5 star survey. We appreciate your business and welcome you to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

Cliente verificado

Omaha, NE

2012 Hyundai Sonata

01/08/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great experience!

Overall great service!

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/09/2018 11:45 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

DR

Dawn R.

Omaha, NE

2017 Hyundai Santa Fe S

01/08/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

Took care of my issue fast really appreciate it

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/09/2018 12:46 PM

Thank you for the 4 star survey. Glad to hear we were able to take care of you in a timely fashion.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

DT

David T.

Yutan, NE

2016 Hyundai Sonata

01/06/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and Friendly service

Service was finished ahead of schedule and lower price than my quote. Friendly knowledgeable courteous staff.

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/09/2018 11:45 AM

Thank you for the 5 star review. I will pass this along with the staff.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

TB

Trisha B.

Omaha, NE

2016 Hyundai Tucson

01/05/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

5 Star Service

Josh and the service team always provide great service to me. It’s timely and handled with care!

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/09/2018 11:43 AM

Thank you for the 5 star review. I will pass this along with the team.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

Cliente verificado

Omaha, NE

2016 Hyundai Tucson

01/04/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Can't ask for more

The problem was solved rather quickly and the work accomplished speedily. The cost was quite reasonable. I also had time to be on the show floor and watch a salesman I know who caring for a customer buying a car. I mentioned to the customer that the salesman would indeed take care of him. He agreed. So sales seem backed up by maintenance and protection.

[The salesman was Phil] perhaps this doesn't belong in the public comment.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/05/2018 09:54 AM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

JS

Jefforey S.

Omaha, NE

2017 Hyundai Tucson

01/04/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Nice Staff

Staff have always been nice at Woodhouse Hyundai.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/05/2018 09:52 AM

Thank you for the 4 star rating and the kind comment. Have a great New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

JS

Jeff S.

Omaha, NE

2013 Hyundai Tucson

01/04/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Tucson

Update

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/05/2018 09:52 AM

Thank you for the 4 star survey. Have a great New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

HK

Heather K.

Ames, NE

2017 Hyundai Santa Fe S

01/03/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Still happy with our purchase...

We are extremely happy with our Santa Fe Sport purchase, Monte was amazing. We had a little communication problem with the service department recently but once they realized we were upset they took measures to improve the communication and our service was handled as best it could be because we had to wait for parts.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/04/2018 08:19 AM

I apologize for the inconvenience of your last service visit. The required replacement of the transmission was not expected or foreseen. Thank you for choosing Woodhouse Hyundai and we appreciate the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

RC

Robert C.

Stanton, NE

2017 Hyundai Sonata Hyb

01/03/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Routine maint. visit. Got us in and out in timely manner

Our first Hyundai and our first visit to the service department. No complaints. Very timely and efficient. Hospitality room was nice and so was our treatment. With a brand new car, I'm sure we will be back for at least the scheduled visits.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/04/2018 08:20 AM

Thank you for the 5 star survey. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

JV

Jessica V.

Omaha, NE

2018 Hyundai Sonata

01/02/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Easy scheduling, quick oil change

Scheduling my oil change was easy and I got in quickly. The location of this shop and the timely oil change was perfect and easy to squeeze in during the work day. I am new to Hyundai and was expecting the shop to be running late and take FOREVER as that had been my previous experience with dealership mechanic shops. This was not my experience at Woodhouse Hyundai. Great experience. I will be returning!!

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/03/2018 05:52 AM

Thank you for the 5 star survey. Very happy to hear that everything went well during your visit. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

CK

Cathy K.

Papillion, NE

2013 Hyundai Sonata

01/02/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service Department

Took our car in for two recall items. Service department was great! They were able to get our car in and out in a timely efficient manner.

Would definitely recommend Woodhouse Hyundai!

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/03/2018 05:48 AM

Thank you for choosing Woodhouse Hyundai. Your 5 star rating is truly appreciated.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

RP

Ryan P.

Omaha, NE

2013 Hyundai Santa Fe

01/01/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great, As Always

Brought two vehicles in for routine maintenance and both appointments were done in a timely manner with little pressure for additional services.
Was also able to utilize the free WiFi do get some tasks done while I waited.
Staff was friendly and knowledgeable, as always.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/02/2018 08:43 AM

Very glad to hear your service went well. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

SF

Steve F.

Omaha, NE

2013 Hyundai Sonata

01/01/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service review

Fast and honest service

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/02/2018 08:24 AM

Thank you for the comment. We appreciate the 5 star rating. Happy New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

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