JP

JENNIFER PAULMAN

Calificación General
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(18 reviews)
41

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Allen D.
Silverdale, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Haselwood never disappoints!
The staff here are 2nd to no other dealership, everyone is attentive and professional!. My day started out stressful and Jennifer truly made me feel assured that Haselwood Hyundai was going to make things right as soon as they possibly could, that really made my day turn out better. Thank You!!
Recomendado
BRETT B. de Haselwood Hyundai respondió el 07/22/2021 04:34 PM

Thank you for the awesome review! We appreciate it!

Empleados con los que trabajó

Cliente verificado
Bremerton, WA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
07/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wouldn’t Recommend
They seem to be lacking in staff. It could have been an off day where someone called out sick, scheduling issues, etc., but it seems they need help. I waited for hours for an update on my car just to find it was waiting for me when I swung by on a whim. No one was available to run my paper work by me when I was picking up my vehicle, even after waiting 15 mins. I wouldn’t go back.
No Recomendado
BARRIE L T. de Haselwood Hyundai respondió el 07/21/2021 12:25 PM

Hello Mariah my name is Barrie Toyooka I am the general sales manager here at the dealership. I'm am sorry that you had a less than remarkable visit with us. I will be reaching out to you to go over it with you. Hope to speak with you soon.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.