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SureCritic / Concesionario Hyundai / Lehigh Valley Hyundai / JOSHUA MIDDAUGH
JM

JOSHUA MIDDAUGH

Lehigh Valley Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(11 reviews)
50

Reseñas de JOSHUA MIDDAUGH

EF
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Edwin F.
Nazareth, PA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
6
Categoría: Service
Oil change
Ask for a price in writing before any service is started.
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
KS
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Kamran S.
Allentown, PA
2013 Hyundai Elantra Gt
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2021
cliente verificadoCliente Verificado
Categoría: Service
Excellent service by Josh
Even though there were hiccups with the appointment, Josh was able to get my car serviced. He also had the light cover replaced for free that was broken during changing of the bulb
Recomendado
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
MD
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Maria D.
Bethlehem, PA
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excelente service
Excelente
Recomendado
GARY L E., Service Manager de Lehigh Valley Hyundai respondió el 05/20/2021 04:25 AM

Thank you taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s Thank you for taking greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
KS
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Kamran S.
Allentown, PA
2013 Hyundai Elantra Gt
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2021
cliente verificadoCliente Verificado
Categoría: Service
Excellent service by Josh
Even though there were hiccups with the appointment, Josh was able to get my car serviced. He also had the light cover replaced for free that was broken during changing of the bulb
Recomendado
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
05/09/2021
Tipo de Servicio: Maintenance
Categoría: Service
technician broke a part and didn't tell
I brought the car for oil change and one of the light's bulb had to be replaced. in the process the light cover was chipped off but the technician hid the problem and did not inform. I took the car back I was told the cover will be in stock in few days and they will call me to bring the car on Thursday. It's Sunday now and no one has called. I provided the feedback to the manager several days ago but still no one has called.

The service was also very slow, it took 2 hours to do oil change even after having an appointment in advance.
No Recomendado
GARY L E., Service Manager de Lehigh Valley Hyundai respondió el 05/10/2021 05:57 AM

Thank you for taking the time to complete the Hyundai satisfaction survey I see we let you down in some area’s I will have one of my trusted advisors reach out to you shortly.

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
SQ
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Sarwar Q.
Allentown, PA
2019 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/05/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Dealership to work with.
Great service , Understanding and courteous staff.The only cocern is last couple of months the car wash has not been working.
Recomendado
GARY L E., Service Manager de Lehigh Valley Hyundai respondió el 05/06/2021 10:05 AM

Thank you taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s Thank you for taking greatly appreciated, SORRY ABOUT THE CAR WASH its been having issues we are hoping to be haveing a new car wash installed in the near future.

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
AM
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Amy M.
Bethlehem, PA
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ms
Service was fast. Work performed was explained.
Recomendado
GARY L E., Service Manager de Lehigh Valley Hyundai respondió el 05/03/2021 08:02 AM

Thank you taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s Thank you for taking greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
VP
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Vincent P.
Allentown, PA
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fantastic service
The Hyundai dealership on Lehigh Street in Allentown Pennsylvania replaced a tire that was damaged on my Eleantra with incredible professionalism and was very personable to the customer.
Recomendado
GARY L E., Service Manager de Lehigh Valley Hyundai respondió el 04/18/2021 03:55 AM

Thank you taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s Thank you for taking greatly appreciated.

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
RS
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Ronald S.
Emmaus, PA
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Pleased ?
Was very happy with customer service and the good work!
Recomendado
GARY L E., Service Manager de Lehigh Valley Hyundai respondió el 04/07/2021 03:59 AM

Thank you for taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
Cliente verificado
Alburtis, PA
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and accurate
My car was serviced quickly and returned clean
Recomendado
GARY L E., Service Manager de Lehigh Valley Hyundai respondió el 03/05/2021 03:45 AM

Thank you for taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
JL
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Jean L.
Allentown, PA
2013 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
Their personnel, their service, and their cleanliness keep me coming back. I don’t go anywhere else for maintenance, repairs or purchases anymore! Honest and reliable! Friendly and polite! Every single time!
Recomendado
GARY L E., Service Manager de Lehigh Valley Hyundai respondió el 02/25/2021 04:10 AM

Thank you for taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
Cliente verificado
Phillipsburg, NJ
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service visit
Friendly and competent staff...excellent in all respects.
Recomendado
GARY L E., Service Manager de Lehigh Valley Hyundai respondió el 02/15/2021 03:58 AM

Thank you for taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
VP
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Vincent P.
Allentown, PA
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional service
I brought my car to the express service area with a tire pressure issue, a technician identified the problem immediately and repaired the issue in a very short amount of time. I have been bringing my car to the Lehigh Valley Hyundai dealership for many years and the quality of professionalism and attention to detail is second to none.
Recomendado
GARY L E., Service Manager de Lehigh Valley Hyundai respondió el 02/10/2021 12:47 PM

Thank you for taking the time and taking the Hyundai satisfaction survey and leaving the review you have left it’s greatly appreciated

Gary Lee
Service Manager
Lehigh Valley Hyundai
ph:610-967-6500
Email: GARY.ECKLEY@VINART.COM
Empleados con los que trabajó
JM
JOSHUA MIDDAUGH
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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