JF

JASON FAZIO

Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(17 reviews)
100

SS
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Shakerria S.
Palm Bay, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2021
cliente verificadoCliente Verificado
Categoría: Service

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/10/2021
9
Categoría: Service
Very Personable
Jadon Fazio Makes you feel comfortable. Explains and makes sure youunderstand.
LAELLE S. de Genesis Of Melbourne respondió el 12/13/2021 04:59 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please do not hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

EC
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Edward C.
Palm Bay, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding Service
Jason is extremely knowledgeable and professional.
LAELLE S. de Genesis Of Melbourne respondió el 11/29/2021 05:06 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please do not hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

JC
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John C.
Indialantic, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding Service
The service was exceptional at every level and at every step in the process. I couldn't begin to express my gratitude and appreciation to all of the people at Genesis of Melbourne. A well deserved THANK YOU.
LAELLE S. de Genesis Of Melbourne respondió el 11/22/2021 04:44 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

DP
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Donna P.
Indialantic, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Excellent experience so far!
LAELLE S. de Genesis Of Melbourne respondió el 11/18/2021 08:12 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

Cliente verificado
Melbourne, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Pleased with service
Jason always does a great job. All of my concerns were taken care of.
LAELLE S. de Genesis Of Melbourne respondió el 11/10/2021 05:01 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

EG
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Ernest G.
Merritt Island, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Easy in and out
I was a little early and greated promptly. Jason made sure that I was confortable and had the car processed promptly . The explanation at the end was clear and concise and I was on my way . Easy , peasy ...the way it should be .
LAELLE S. de Genesis Of Melbourne respondió el 10/14/2021 05:49 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

WP
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William P.
Melbourne, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Electronic problems
Repair was quick and complete
LAELLE S. de Genesis Of Melbourne respondió el 10/14/2021 05:49 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

JB
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James B.
Vero Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2021
cliente verificadoCliente Verificado
10
Categoría: Service
exceptional service
Jason is the best. He makes sure everything gets done right down to the smallest detail and explains everything. The whole team does a phenomenal job. Both my service trips involved challenging software system issues which required extra effort and work and they got the job done.
LAELLE S. de Genesis Of Melbourne respondió el 10/04/2021 04:48 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

JF
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John F.
West Melbourne, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2021
cliente verificadoCliente Verificado
Categoría: Service
G80 owner
Very fast and courteous service. Jason explained the recall and how they resolved it. I was out in less than 45 minutes.
Recomendado
LAELLE S. de Genesis Of Melbourne respondió el 07/15/2021 05:21 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

JT
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Joyce T.
Springfield, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2021
cliente verificadoCliente Verificado
Categoría: Service
Check out this car before you buy any others ‘
This is a fantastic auto in all ways. Get your size, style, colors ! Great driving experience. You’d be mistaken if you don’t see and feel the quiet, smooth drive!
Gotta see it today!
Recomendado
LAELLE S. de Genesis Of Melbourne respondió el 03/23/2021 07:58 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

LAELLE S. de Genesis Of Melbourne respondió el 03/23/2021 08:47 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

WK
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Wendell K.
Indialantic, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2021
cliente verificadoCliente Verificado
Categoría: Service
Genesis service team of Laelle and Jasin
They are caring and profesional and courteous
Recomendado
LAELLE S. de Genesis Of Melbourne respondió el 03/17/2021 10:22 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

Cliente verificado
Melbourne, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2021
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Great customer service really helped me resolve my car damage ! Definitely would recommend them
Recomendado
Empleados con los que trabajó

Cliente verificado
Melbourne, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2021
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Great customer service really helped me resolve my car damage ! Definitely would recommend them
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
02/16/2021
Categoría: Service
Could’ve been better
The advisors were helpful but they don’t believe a thing you say... I have a warranty and they claimed I hit something and charged me $400 never buying a car from here again
No Recomendado
LAELLE S. de Genesis Of Melbourne respondió el 02/17/2021 04:18 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. 

 
Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

Cliente verificado
Palm Bay, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2021
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
Awesome service and people to work with. Extremely satisfied with every experience and service received!
Recomendado
LAELLE S. de Genesis Of Melbourne respondió el 02/12/2021 04:31 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

RR
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Robert R.
Port St. Lucie, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2021
cliente verificadoCliente Verificado
Categoría: Service
My last service appointment
I’ve decided to sell my 2018 Genesis for the new Palisades calligraphy which they say it’s an Excellent SUV.
Recomendado
LAELLE S. de Genesis Of Melbourne respondió el 02/08/2021 05:35 AM

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

Cliente verificado
Indian Harbour Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/30/2020
cliente verificadoCliente Verificado
Categoría: Service
Outstanding and beyond
“Over the top” in service, communication and professionalism.
Recomendado
LAELLE S. de Genesis Of Melbourne respondió el 10/01/2020 05:08 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

Cliente verificado
Melbourne Beach, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2020
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
The oil change and tire rotation I made an appointment for ended up taking almost 3hrs, but the customer service was fantastic.
Recomendado
Empleados con los que trabajó

KC
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Kryssy C.
Palm Bay, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2020
cliente verificadoCliente Verificado
Categoría: Service
????
????
Recomendado
LAELLE S. de Genesis Of Melbourne respondió el 07/28/2020 05:12 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

Cliente verificado
Melbourne Beach, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2020
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
The oil change and tire rotation I made an appointment for ended up taking almost 3hrs, but the customer service was fantastic.
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/17/2020
Categoría: Service
N
N
Recomendado
LAELLE S. de Genesis Of Melbourne respondió el 07/20/2020 09:11 AM

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service. We value your business and I am sorry to hear about your last visit. Thank you for letting us know to fix the situation. 

Thank you again for taking the time to complete our survey and for the feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Empleados con los que trabajó

Mostrando todos 19 Reseña
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.