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JAVER ESQUIVEL

Puente Hills Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1012 reviews)
84

Reseñas de JAVER ESQUIVEL

JR
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JESUS R.
West Covina, CA
2009 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Thank you for providing the high level of service that you do!
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 06/13/2014 08:38 AM

Hi Jesus
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
KC
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KEVIN C.
Rowland Heights, CA
2011 Hyundai Genesis Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
5 stars well deserved
Javier has consistently met my expectations for a pleasant service department visit. His most professional and courteous way of doing business will continue to attract more Hyundai vehicle owners to come back to the Puente Hills Hyundai Dealer.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 06/10/2014 08:12 AM

Hi kevin
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó
JE
JAVER ESQUIVEL
AJ
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ARTHUR J.
La Puente, CA
2014 Hyundai Veloster
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/05/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Food &coffee
They need to work on making the customer happy . This dealership has too much going on so that has a impact on quality
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 06/06/2014 08:16 AM


Hi Arthur
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó
JE
JAVER ESQUIVEL
JN
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JUAN N.
West Covina, CA
2009 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Service
Fast, friendly service. Honest appraisal of work needed.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 06/05/2014 08:14 AM

Hi JUan
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó
JE
JAVER ESQUIVEL
RK
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ROBERT K.
Whittier, CA
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Prompt service
We cam in the afternoon without an appointment and we received prompt courteous and competent service.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 06/02/2014 03:23 PM

Hi Robert
Thank you for taking the time to write your review.
We appreciate your business and your detailed  feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó
JE
JAVER ESQUIVEL
RV
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RICARDO V.
Walnut, CA
2013 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Representative
I was very satisfied and pleased with the Service I received. The cost was high but Javier- Customer Service did everything he could with discounts and coupons to bring my cost down. He went a little beyond and that was much appreciated. I also have had excellent service and assistance with Javier (different person) in the Parts Department/Cashier, he is very helpful and goes out of his way to assist you. Great Employees...
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 04/29/2014 09:15 AM

Hi Ricardo
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
RB
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RAMON B.
La Habra, CA
2007 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent timely service!
They completed the repairs as indicated and the customer service was excellent!
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 03/18/2014 12:41 PM

Hi Ramon
thank you for taking the time to write the review.
We appriciate your business and your detail feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó
JE
JAVER ESQUIVEL
SS
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STEVEN S.
Yorba Linda, CA
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Everything is helpful, friendly and not pushy
Every time I come here everyone is so courteous and helpful. I love this dealership. I drove from Lake Elsinore to this dealership because I like it so much
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 03/18/2014 09:59 AM

Hi Steven,
thank you for taking the time to write your review.
We appreciate your business and your detail feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó
JE
JAVER ESQUIVEL
CF
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CHARLES F.
2010 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They are honest, friendly and can be trusted.
When we go in for service we are greeted by Javer Esquivel by our name even though he does not know we are comming in for service. We feel we are being greeted by a friend.
We tell all of our friends how much we like our Genesis and how happy we have been with our dealing at Puente Hills Hyundai.
Recomendado
Empleados con los que trabajó
JE
JAVER ESQUIVEL
EH
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ERIN H.
Long Beach, CA
2011 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer service
Best car customer service I have recieved on any car I have owned. They complete service as promised or faster and always call me to give me an update (if needed) or when the car is complete. REally appreciate their promise to do it right the first time.
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 12/23/2013 10:09 AM

Thank you for your feedback Erin H. Our #1 priority is to make every customer comfortable while they purchase or wait for their vehicle being serviced. Also we offer FREE Car Washes every Saturday from 9-2p to all Puente Hills Hyundai customers. We look forward to serving your automotive needs. ~ Puente Hills Hyundai Team

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
SY
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SUNNY Y.
Hacienda Heights, CA
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
a very efficient system
The employees are very helpful and the facility is very clean.
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 12/23/2013 10:11 AM

Thank you for your feedback Sunny Y. Our #1 priority is to make every customer comfortable while they purchase or wait for their vehicle being serviced. Also we offer FREE Car Washes every Saturday from 9-2p to all Puente Hills Hyundai customers. We look forward to serving your automotive needs. ~ Puente Hills Hyundai Team

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó
JE
JAVER ESQUIVEL
SM
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SAM M.
Los Angeles, CA
2009 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
A HAND SHAKE AND A SMILE
I purchased my Hyundai from Mazda of Puente Hills. I don't like my car I LOVE IT.
This was my best purchase of my life. The GENESIS I purchased is totaly me.
Thankyou Mazda of Puente Hills !
Sam S. Mannino Jr. Eagle Rock CA.
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 12/23/2013 11:08 AM

Hello Sam, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó
JE
JAVER ESQUIVEL
EL
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ELIZABETH L.
Pomona, CA
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/31/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Kind and respectful Service Advisors
I like to know the price of each tune-up before the work on the car has started. Each time I maintain or tune-up the car, the approximate cost is given to me.
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 11/19/2013 10:12 AM

Hello Elizabeth,

Thank you for your review. It is always a pleasure to see you here and we look forward to serving your automotive needs.


Respectfully,

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
JK
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JAE K.
Hacienda Heights, CA
2010 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wonderful service....but cost is not low...
Processing is very organized and good enough, but the simple work cost is very expensive. If something comprehensive work they did, OK I will accept it.
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 12/23/2013 11:09 AM

Hello Jae, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
DP
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DEBORA P.
Whittier, CA
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Dealership!
I have been a customer here since they had first opened and since then have been treated like family from the staff. I recommend everyone to try them out for sales, but their Service is amazing especially Javier. Overall its a great dealership and my friends that have bought from them seem to like them as well.
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 12/23/2013 11:09 AM

Hello Debora, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó
JE
JAVER ESQUIVEL
TF
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TERRY F.
Yorba Linda, CA
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Javier my Service writer is great and friendly!
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 12/23/2013 10:52 AM

Hello Terry, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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